No sound on laptop...does work through headphones

Discussion in 'Windows 7 Help and Support' started by Vicky Hopper, Jan 22, 2011.

  1. Vicky Hopper

    Vicky Hopper New Member

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    I have a Toshiba Satellite L515-S4960 and today the speakers quit working.
    Plug in regular head phones and all is good.

    I have checked and updated the drivers and rebooted and still nothing.

    Please use laymans terms for any help... no good at the technical jargon....

    Thanks all!
     
  2. bassfisher6522

    bassfisher6522 Essential Member

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    Right click speaker icon in the notification araea, icon next to date and time. Then in the open window select playback devices and make sure your external speaker as set as default. If speakers don't show up, rick click in an open area of the playback menu and select "show disconnected devices".
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Hopefully there is some setting you need to change, but I had a Dell once that the left speaker never worked, although both headset channels worked. Turned out to be a motherboard problem. Prior to realizing what it actually was, they changed the internal speakers first, if you are referring to internal and not external speakers.

    You might explain what was going on when the speakers quit working? Were you playing something at the time?
     
    #3 Saltgrass, Jan 23, 2011
    Last edited: Jan 23, 2011

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