No sound on laptop...does work through headphones

I have a Toshiba Satellite L515-S4960 and today the speakers quit working.
Plug in regular head phones and all is good.

I have checked and updated the drivers and rebooted and still nothing.

Please use laymans terms for any help... no good at the technical jargon....

Thanks all!

Right click speaker icon in the notification araea, icon next to date and time. Then in the open window select playback devices and make sure your external speaker as set as default. If speakers don't show up, rick click in an open area of the playback menu and select "show disconnected devices".


Excellent Member
Microsoft Community Contributor
Hopefully there is some setting you need to change, but I had a Dell once that the left speaker never worked, although both headset channels worked. Turned out to be a motherboard problem. Prior to realizing what it actually was, they changed the internal speakers first, if you are referring to internal and not external speakers.

You might explain what was going on when the speakers quit working? Were you playing something at the time?

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