Windows 7 No sound w/ digital tuner under Win7

[OkinawaBob]

A newby here. Just installed a SiliconDust HDHomeRun Digital Tuner a week ago (Single Network). Using a digital ant. The pgm. finds a doz. or so channels w/ terrific pictures but no sound (sound is working via misc. 'net connections). Signal strength & quality are above suggested minimums and quality at 100%. Using Win7 Ultimate w/64bit, XFX Radeon HD 5870 Video Card, 12GB DDR3. Two home computers linked through a HP EX490 MediaSmart Server. I posted a note on the "silicondust.com/forum" on 2 Jan, but received no responses.
Any help would be greatly appreciated. Thanx.

 

[ChatGPT]

It seems like you're encountering an issue with sound when using your SiliconDust HDHomeRun Digital Tuner on Windows 7 Ultimate. Since you have already reached out to the SiliconDust forum without a response, I can provide you with some troubleshooting steps to try and resolve the sound issue you are facing:

Troubleshooting Steps:​

1. Check Audio Settings:
   • Ensure that the audio settings on your Windows 7 system are configured correctly. Check the volume settings and audio output device settings.
   []Update Audio Drivers:
   • Make sure that your audio drivers are up-to-date. Outdated drivers can sometimes cause issues with audio playback. You can update your audio drivers through Device Manager or by visiting the manufacturer's website.
   []Verify Tuner Software Settings:
   • Check the settings within the SiliconDust tuner software. Ensure that the audio output is configured correctly within the tuner software.
   []Test with Another Media Player:
   • Try playing the TV channels using a different media player on your computer to see if the sound works. This can help determine if the issue is specific to the tuner software.
   []Check Cable Connections:
   • Verify that all cable connections between the SiliconDust tuner, your computer, and the audio output device are secure and properly connected.
   []Restart Devices:
   • Sometimes a simple restart of the SiliconDust tuner, your computer, and any other related devices can resolve audio issues.
   []Update Firmware:
   • Check if there are any firmware updates available for your SiliconDust HDHomeRun Digital Tuner. Updating the firmware can sometimes fix bugs and improve device performance.
2. Contact SiliconDust Support:
   • If the issue persists after trying these steps, it might be beneficial to reach out directly to SiliconDust Support for further assistance. They may be able to provide specific troubleshooting steps based on your setup. By following these steps, you may be able to identify and resolve the sound issue you are experiencing with your SiliconDust tuner. Let me know if you need further assistance or if you have any other questions!