ntkrnlpa.exe - KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e), {c0000005, 82, b1510bd4, 0}

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by pps, Oct 25, 2010.

  1. pps

    pps Well-Known Member

    Oct 25, 2010
    Likes Received:
    Hi there,

    I experience repeating KERNEL_MODE_EXCEPTION_NOT_HANDLED_M caused by ntkrnlpa.exe. It happened about every 2nd to 4th time we used the computer.
    The last BSOD happened at logoff processing, for earlier I don't know anymore when.
    The unhandled exception was always the same c0000005. But the relative location differed: one time 00000082, two times 00000068.
    ntkrnlpa.exe is not old. It's from Sat Jun 19 05:55:24 2010.

    The earliest of four BSODs is different but might be related:
    vsdatant.sys - DRIVER_CORRUPTED_EXPOOL (c5), {4, 2, 1, 82d5b067}
    vsdatant.sys may come with Zonelabs Zonealarm, my firewall.
    This incident looks related as the stack shows addresses of vsdatant.sys surrounded by addresses of ntkrnlpa.exe (nt). WinDbg again names nt (ntkrnlpa.exe) as the faulting module.

    I appreciate any help.
    View attachment 102510-23509-01.dmpView attachment 102110-25552-01.dmpView attachment 092510-25537-01.dmpView attachment 081910-26348-01.dmp
  2. TorrentG

    TorrentG Banned

    May 31, 2010
    Likes Received:
    Hello and welcome.

    1) Update your Skype to latest release.

    2) Uninstall McAfee which it the cause of errors. Use this tool in safe mode:

    AV Uninstallers - Windows 7 Forums

    Reboot and install MSE to replace it.

    3) Update your HP Tablet PC Key Button driver from HP.com:

    cpqbttn cpqbttn.sys Mon Apr 20 10:38:52 2009

    4) Update your Ricoh card reader drivers from HP.com:

    rimmptsk rimmptsk.sys Thu Jun 25 03:58:09 2009
    rimsptsk rimsptsk.sys Thu Jun 25 03:10:46 2009
    rixdptsk rixdptsk.sys Thu Jun 25 03:25:57 2009
    rismc32 rismc32.sys Mon Jul 20 05:30:18 2009

    5) Update the camera driver from HP.com or from other hardware manufacturer's site if from somewhere else:

    sncduvc sncduvc.SYS Wed May 09 03:16:39 2007
    snp2uvc snp2uvc.sys Wed Oct 08 02:13:40 2008

    6) Uninstall ZoneAlarm as it is also responsible for bsods you've had.


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