NVIDIA 9800 GTX BOSD when playing Starcraft 2

#1
Hi Guys/Girls

I have never had problems with my graphics card in the 2 ish years i have been running it, with top games etc. However just recently i have been having issues. I am playing Starcraft 2 and the game area starts to do like a pinstripe colour which moves around the game area. Then after a minute or so the computer either goes to a blue screen or goes completely unviewable and eventually black.

The strange thing is when the problem first happens it only happens to the game area, not the HUD or any other menus in the game.

My computer is as follows (taken from CPUZ)

Intel Core 2 Quad Q6600
MOBO ASUSTeK P5N-D
8GB DDR2 RAM
Nvidia 9800 GTX Graphics Card (512MB)
Windows 7 Home Premium 64Bit now on SP1 (Clean install to try and resolve the issue since 1 week ago) Issue remains
I have 2 monitors, 24inch HD LG and 20Inch Fullscreen DELL

Please help me to resolve this problem, as i have only noticed it since the start of August :( and i love my computer :D I never have this issue outside of the game, and i can normally play the game for about an hour before it happens

PS: I have got all the latest windows updates, i am free of viruses, i have previously tried to rollback my driver version for the graphics but with no success

I am now on a clean install on a 60GB SSD with my main data on 500gb HD. So the problems i do not think are driver based. My G Card is running between 69-76 C when normal pc use. In game it goes from 80-100 C intermittently
 


Last edited:

Elmer

Extraordinary Member
#2
Is your GPU clean? i.e. No dust bunnies. I only ask because my ATI card hovers around 42°c idle and I've never had it above 55°c, but then I only push it when 3d'ing in Photoshop.
 


kaos

Senior Member
#3
Hello and welcome

can you please upload the minidump files for the bluescreen?

can you run this please and then create a zip file with all the files and upload it?

View attachment Windows 7 info.zip
 


#4
Hi,

Yeah its pretty free of Dust but has always been pretty hot. My CPU cores run around 40-50 degrees C. Just my bedroom is quite small and not perfectly ventilated so i guess it may be a bit higher.

I have just opened my case and it went down by 3 degrees in 45 mins with the window open so i think that may be its operating temperature (Not a hardware guy though so i wouldnt know :D)

@Kaos, I have attached the log thing that that created :) will attach CPUZ Screenshots next
 


Attachments

#5
Images from CPU Z Attached

Caches.jpg CPU.jpg graphics.jpg Mainboard.jpg Memory.jpg SPD.jpg
 


#6
I did also add the thing you requested Kaos but looks like a moderator needs to approve it before it shows up
 


Mike

Windows Forum Admin
Staff member
Premium Supporter
#7
It's a spam prevention policy you won't have to worry about once you have the certain number of posts you now have... :)
 


kaos

Senior Member
#8
and finally

c:/windows/minidumps/
these dump files too please
 


#9
Sure :) Attached
 


Attachments

kaos

Senior Member
#10
Thank you very much

Analysis of dumps
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8009a011e0, fffff8800f8e2f10, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+801f10 )

Followup: MachineOwner
---------


2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8009a011e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800f8e2f10, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+801f10
fffff880`0f8e2f10 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`02e91b88 fffff880`04144000 : 00000000`00000116 fffffa80`09a011e0 fffff880`0f8e2f10 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`02e91b90 fffff880`04117867 : fffff880`0f8e2f10 fffffa80`0807a000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`02e91bd0 fffff880`04143e0f : 00000000`ffffd84d ffffffff`fffe7960 fffffa80`09a011e0 00000000`00000010 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`02e91c80 fffff880`0fdcbec1 : fffffa80`09889bf0 00000000`00000080 00000000`00000000 fffffa80`0806f010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`02e91d00 fffff800`0312cfee : 00000000`021da1ce fffffa80`08093620 fffffa80`069a9890 fffffa80`08093620 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`02e91d40 fffff800`02e835e6 : fffff800`03007e80 fffffa80`08093620 fffff800`03015cc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02e91d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+801f10
fffff880`0f8e2f10 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+801f10

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dd73a68

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {1, fffff80003115c90, 1bd978, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+11f01 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc).  If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000001, A list head was corrupt
Arg2: fffff80003115c90, ListHead value which was corrupt
Arg3: 00000000001bd978, number of pages available
Arg4: 0000000000000000, 0

Debugging Details:
------------------


BUGCHECK_STR:  0x4E_1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  explorer.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002e74c28 to fffff80002edfc40

STACK_TEXT:  
fffff880`06781978 fffff800`02e74c28 : 00000000`0000004e 00000000`00000001 fffff800`03115c90 00000000`001bd978 : nt!KeBugCheckEx
fffff880`06781980 fffff800`02f0c9bc : 00000000`00000000 00000000`00000000 fffff880`06781a40 ffffffff`ffffffff : nt! ?? ::FNODOBFM::`string'+0x11f01
fffff880`06781a00 fffff800`02f08e3e : fffff980`3f19b000 00000000`075b02c9 fffff880`00000000 00000000`00001000 : nt!MmCopyToCachedPage+0xe50
fffff880`06781bf0 fffff800`02f093f4 : fffffa80`0a058890 00000000`075b02c9 fffff880`06781d30 fffff880`00000000 : nt!CcMapAndCopyInToCache+0x20e
fffff880`06781ce0 fffff880`012b4c18 : 00000000`000e0000 fffffa80`0a7d8300 fffff880`06781dd0 fffffa80`00010000 : nt!CcCopyWrite+0x194
fffff880`06781d70 fffff880`01160102 : fffffa80`0a7d8380 fffff880`011634f2 00000000`00010000 00000000`00010001 : Ntfs!NtfsCopyWriteA+0x208
fffff880`06781f70 fffff880`011638ba : fffff880`06782040 fffffa80`0853bdf8 00000000`075a5200 00000000`00010000 : fltmgr!FltpPerformFastIoCall+0xf2
fffff880`06781fd0 fffff880`0118183e : 00000000`00010000 00000000`00000000 fffffa80`0a7d8380 fffff880`06782140 : fltmgr!FltpPassThroughFastIo+0xda
fffff880`06782010 fffff800`031f2a4e : fffffa80`0a7d83f4 fffffa80`0a7d8380 00000000`00000000 fffffa80`0a7d83f4 : fltmgr!FltpFastIoWrite+0x1ce
fffff880`067820b0 fffff800`02edeed3 : 000007fe`fb860001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtWriteFile+0x5ad
fffff880`067821b0 00000000`772e139a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0014cac8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x772e139a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+11f01
fffff800`02e74c28 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+11f01

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4e02aaa3

FAILURE_BUCKET_ID:  X64_0x4E_1_nt!_??_::FNODOBFM::_string_+11f01

BUCKET_ID:  X64_0x4E_1_nt!_??_::FNODOBFM::_string_+11f01

Followup: MachineOwner
---------




DRIVERS

Code:
fffff800`00bcf000 fffff800`00bd9000   kdcom    kdcom.dll    Sat Feb 05 16:52:49 2011 (4D4D8061)
fffff800`02e15000 fffff800`033fe000   nt       ntkrnlmp.exe Thu Jun 23 03:53:23 2011 (4E02AAA3)
fffff800`033fe000 fffff800`03447000   hal      hal.dll      Sat Nov 20 13:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c10000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`00c10000 fffff880`00c2a000   mountmgr mountmgr.sys Sat Nov 20 09:19:21 2010 (4CE79299)
fffff880`00c2a000 fffff880`00c33000   atapi    atapi.sys    Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`00c33000 fffff880`00c5d000   ataport  ataport.SYS  Sat Nov 20 09:19:15 2010 (4CE79293)
fffff880`00c5d000 fffff880`00c88000   nvstor   nvstor.sys   Fri Mar 19 20:45:11 2010 (4BA3E257)
fffff880`00c91000 fffff880`00ce0000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 13:03:51 2010 (4CE7C737)
fffff880`00ce0000 fffff880`00cf4000   PSHED    PSHED.dll    Tue Jul 14 02:32:23 2009 (4A5BE027)
fffff880`00cf4000 fffff880`00d52000   CLFS     CLFS.SYS     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`00d52000 fffff880`00d85000   pci      pci.sys      Sat Nov 20 09:19:11 2010 (4CE7928F)
fffff880`00d85000 fffff880`00d9a000   volmgr   volmgr.sys   Sat Nov 20 09:19:28 2010 (4CE792A0)
fffff880`00d9a000 fffff880`00df6000   volmgrx  volmgrx.sys  Sat Nov 20 09:20:43 2010 (4CE792EB)
fffff880`00df6000 fffff880`00dfd000   pciide   pciide.sys   Tue Jul 14 00:19:49 2009 (4A5BC115)
fffff880`00e00000 fffff880`00e0a000   msisadrv msisadrv.sys Tue Jul 14 00:19:26 2009 (4A5BC0FE)
fffff880`00e0a000 fffff880`00e17000   vdrvroot vdrvroot.sys Tue Jul 14 01:01:31 2009 (4A5BCADB)
fffff880`00e17000 fffff880`00e2c000   partmgr  partmgr.sys  Sat Nov 20 09:20:00 2010 (4CE792C0)
fffff880`00e2c000 fffff880`00eec000   CI       CI.dll       Sat Nov 20 13:12:36 2010 (4CE7C944)
fffff880`00eec000 fffff880`00f90000   Wdf01000 Wdf01000.sys Tue Jul 14 00:22:07 2009 (4A5BC19F)
fffff880`00f90000 fffff880`00f9f000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:19:54 2009 (4A5BC11A)
fffff880`00f9f000 fffff880`00ff6000   ACPI     ACPI.sys     Sat Nov 20 09:19:16 2010 (4CE79294)
fffff880`00ff6000 fffff880`00fff000   WMILIB   WMILIB.SYS   Tue Jul 14 00:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0100d000   TDI      TDI.SYS      Sat Nov 20 09:22:06 2010 (4CE7933E)
fffff880`01018000 fffff880`0107b000   storport storport.sys Sat Nov 20 10:35:02 2010 (4CE7A456)
fffff880`0107b000 fffff880`01086000   amdxata  amdxata.sys  Fri Mar 19 16:18:18 2010 (4BA3A3CA)
fffff880`01086000 fffff880`010d2000   fltmgr   fltmgr.sys   Sat Nov 20 09:19:24 2010 (4CE7929C)
fffff880`010d2000 fffff880`010e6000   fileinfo fileinfo.sys Tue Jul 14 00:34:25 2009 (4A5BC481)
fffff880`010e6000 fffff880`01144000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`01144000 fffff880`011b6000   cng      cng.sys      Sat Nov 20 10:08:45 2010 (4CE79E2D)
fffff880`011b6000 fffff880`011db000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:38:51 2009 (4A5BC58B)
fffff880`011db000 fffff880`011fd000   tdx      tdx.sys      Sat Nov 20 09:21:54 2010 (4CE79332)
fffff880`01200000 fffff880`0120b000   Msfs     Msfs.SYS     Tue Jul 14 00:19:47 2009 (4A5BC113)
fffff880`0120b000 fffff880`0121c000   Npfs     Npfs.SYS     Tue Jul 14 00:19:48 2009 (4A5BC114)
fffff880`0121f000 fffff880`013c2000   Ntfs     Ntfs.sys     Sat Nov 20 09:20:57 2010 (4CE792F9)
fffff880`013c2000 fffff880`013dd000   ksecdd   ksecdd.sys   Sat Nov 20 09:21:15 2010 (4CE7930B)
fffff880`013dd000 fffff880`013ee000   pcw      pcw.sys      Tue Jul 14 00:19:27 2009 (4A5BC0FF)
fffff880`013ee000 fffff880`013f8000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Sat Nov 20 09:23:13 2010 (4CE79381)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Sat Nov 20 10:10:34 2010 (4CE79E9A)
fffff880`0148b000 fffff880`014b5000   cdrom    cdrom.sys    Sat Nov 20 09:19:20 2010 (4CE79298)
fffff880`014ba000 fffff880`015ad000   ndis     ndis.sys     Sat Nov 20 09:23:30 2010 (4CE79392)
fffff880`015ad000 fffff880`015de000   MpFilter MpFilter.sys Wed Apr 06 21:07:29 2011 (4D9CC801)
fffff880`015de000 fffff880`015ee000   watchdog watchdog.sys Tue Jul 14 00:37:35 2009 (4A5BC53F)
fffff880`015ee000 fffff880`015f7000   rdpencdd rdpencdd.sys Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`015f7000 fffff880`01600000   rdprefmp rdprefmp.sys Tue Jul 14 01:16:35 2009 (4A5BCE63)
fffff880`01600000 fffff880`0163a000   fvevol   fvevol.sys   Sat Nov 20 09:24:06 2010 (4CE793B6)
fffff880`0163a000 fffff880`01650000   disk     disk.sys     Tue Jul 14 00:19:57 2009 (4A5BC11D)
fffff880`01650000 fffff880`01680000   CLASSPNP CLASSPNP.SYS Sat Nov 20 09:19:23 2010 (4CE7929B)
fffff880`016c3000 fffff880`016cc000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:16:34 2009 (4A5BCE62)
fffff880`016d1000 fffff880`018d5000   tcpip    tcpip.sys    Tue Jun 21 04:33:55 2011 (4E001123)
fffff880`018d5000 fffff880`0191f000   fwpkclnt fwpkclnt.sys Sat Nov 20 09:21:37 2010 (4CE79321)
fffff880`0191f000 fffff880`0196b000   volsnap  volsnap.sys  Sat Nov 20 09:20:08 2010 (4CE792C8)
fffff880`0196b000 fffff880`01973000   spldr    spldr.sys    Mon May 11 17:56:27 2009 (4A0858BB)
fffff880`01973000 fffff880`019ad000   rdyboost rdyboost.sys Sat Nov 20 09:43:10 2010 (4CE7982E)
fffff880`019ad000 fffff880`019bf000   mup      mup.sys      Tue Jul 14 00:23:45 2009 (4A5BC201)
fffff880`019bf000 fffff880`019c8000   hwpolicy hwpolicy.sys Sat Nov 20 09:18:54 2010 (4CE7927E)
fffff880`019db000 fffff880`019e4000   Null     Null.SYS     unavailable (00000000)
fffff880`019e4000 fffff880`019eb000   Beep     Beep.SYS     Tue Jul 14 01:00:13 2009 (4A5BCA8D)
fffff880`019eb000 fffff880`019f9000   vga      vga.sys      Tue Jul 14 00:38:47 2009 (4A5BC587)
fffff880`03a00000 fffff880`03a51000   rdbss    rdbss.sys    Sat Nov 20 09:27:51 2010 (4CE79497)
fffff880`03a51000 fffff880`03a5d000   nsiproxy nsiproxy.sys Tue Jul 14 00:21:02 2009 (4A5BC15E)
fffff880`03a5d000 fffff880`03a68000   mssmbios mssmbios.sys Tue Jul 14 00:31:10 2009 (4A5BC3BE)
fffff880`03a68000 fffff880`03a77000   discache discache.sys Tue Jul 14 00:37:18 2009 (4A5BC52E)
fffff880`03a7c000 fffff880`03b05000   afd      afd.sys      Mon Apr 25 03:33:58 2011 (4DB4DD96)
fffff880`03b05000 fffff880`03b4a000   netbt    netbt.sys    Sat Nov 20 09:23:18 2010 (4CE79386)
fffff880`03b4a000 fffff880`03b53000   wfplwf   wfplwf.sys   Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03b53000 fffff880`03b79000   pacer    pacer.sys    Sat Nov 20 10:52:18 2010 (4CE7A862)
fffff880`03b79000 fffff880`03b8f000   vwififlt vwififlt.sys Tue Jul 14 01:07:22 2009 (4A5BCC3A)
fffff880`03b8f000 fffff880`03b9e000   netbios  netbios.sys  Tue Jul 14 01:09:26 2009 (4A5BCCB6)
fffff880`03b9e000 fffff880`03bb9000   wanarp   wanarp.sys   Sat Nov 20 10:52:36 2010 (4CE7A874)
fffff880`03bb9000 fffff880`03bcd000   termdd   termdd.sys   Sat Nov 20 11:03:40 2010 (4CE7AB0C)
fffff880`03bcd000 fffff880`03beb000   dfsc     dfsc.sys     Sat Nov 20 09:26:31 2010 (4CE79447)
fffff880`03beb000 fffff880`03bfc000   blbdrive blbdrive.sys Tue Jul 14 00:35:59 2009 (4A5BC4DF)
fffff880`04000000 fffff880`0402f000   ndiswan  ndiswan.sys  Sat Nov 20 10:52:32 2010 (4CE7A870)
fffff880`0402f000 fffff880`04050000   raspptp  raspptp.sys  Sat Nov 20 10:52:31 2010 (4CE7A86F)
fffff880`04050000 fffff880`0406a000   rassstp  rassstp.sys  Tue Jul 14 01:10:25 2009 (4A5BCCF1)
fffff880`0406a000 fffff880`04078000   monitor  monitor.sys  Tue Jul 14 00:38:52 2009 (4A5BC58C)
fffff880`04078000 fffff880`04090000   rspndr   rspndr.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`040ab000 fffff880`040d1000   tunnel   tunnel.sys   Sat Nov 20 10:51:50 2010 (4CE7A846)
fffff880`040d1000 fffff880`040e7000   intelppm intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
fffff880`040e7000 fffff880`041db000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:50:50 2010 (4CE799FA)
fffff880`04600000 fffff880`04615000   lltdio   lltdio.sys   Tue Jul 14 01:08:50 2009 (4A5BCC92)
fffff880`04615000 fffff880`04668000   nwifi    nwifi.sys    Tue Jul 14 01:07:23 2009 (4A5BCC3B)
fffff880`04668000 fffff880`0467b000   ndisuio  ndisuio.sys  Sat Nov 20 10:50:08 2010 (4CE7A7E0)
fffff880`0467b000 fffff880`04685000   vwifimp  vwifimp.sys  Tue Jul 14 01:07:28 2009 (4A5BCC40)
fffff880`0468e000 fffff880`04747000   netr7364 netr7364.sys Wed Feb 24 07:02:51 2010 (4B84CF1B)
fffff880`04747000 fffff880`04764000   usbccgp  usbccgp.sys  Sat Nov 20 10:44:03 2010 (4CE7A673)
fffff880`04764000 fffff880`04765f00   USBD     USBD.SYS     Tue Jul 14 01:06:23 2009 (4A5BCBFF)
fffff880`04766000 fffff880`04774000   hidusb   hidusb.sys   Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`04774000 fffff880`0478d000   HIDCLASS HIDCLASS.SYS Sat Nov 20 10:43:49 2010 (4CE7A665)
fffff880`0478d000 fffff880`04795080   HIDPARSE HIDPARSE.SYS Tue Jul 14 01:06:17 2009 (4A5BCBF9)
fffff880`04796000 fffff880`047a4000   kbdhid   kbdhid.sys   Sat Nov 20 10:33:25 2010 (4CE7A3F5)
fffff880`047a4000 fffff880`047b1000   mouhid   mouhid.sys   Tue Jul 14 01:00:20 2009 (4A5BCA94)
fffff880`047b1000 fffff880`047d4000   luafv    luafv.sys    Tue Jul 14 00:26:13 2009 (4A5BC295)
fffff880`047d4000 fffff880`047f5000   WudfPf   WudfPf.sys   Sat Nov 20 10:42:44 2010 (4CE7A624)
fffff880`04800000 fffff880`04824000   HDAudBus HDAudBus.sys Sat Nov 20 10:43:42 2010 (4CE7A65E)
fffff880`04824000 fffff880`04887d80   nvm62x64 nvm62x64.sys Fri Oct 17 22:01:06 2008 (48F8FD12)
fffff880`04888000 fffff880`04890000   ASACPI   ASACPI.sys   Mon Mar 28 03:30:36 2005 (42476C4C)
fffff880`04890000 fffff880`048a0000   CompositeBus CompositeBus.sys Sat Nov 20 10:33:17 2010 (4CE7A3ED)
fffff880`048a0000 fffff880`048a8000   RootMdm  RootMdm.sys  Tue Jul 14 01:10:47 2009 (4A5BCD07)
fffff880`048a8000 fffff880`048b7000   modem    modem.sys    Tue Jul 14 01:10:48 2009 (4A5BCD08)
fffff880`048b7000 fffff880`048cd000   AgileVpn AgileVpn.sys Tue Jul 14 01:10:24 2009 (4A5BCCF0)
fffff880`048cd000 fffff880`048d9000   ndistapi ndistapi.sys Tue Jul 14 01:10:00 2009 (4A5BCCD8)
fffff880`048d9000 fffff880`048e8000   kbdclass kbdclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`048e8000 fffff880`048e9480   swenum   swenum.sys   Tue Jul 14 01:00:18 2009 (4A5BCA92)
fffff880`048ea000 fffff880`04b92000   bcmwl664 bcmwl664.sys Wed Jul 08 01:45:04 2009 (4A53EC10)
fffff880`04b92000 fffff880`04b9f000   vwifibus vwifibus.sys Tue Jul 14 01:07:21 2009 (4A5BCC39)
fffff880`04b9f000 fffff880`04bdd000   1394ohci 1394ohci.sys Sat Nov 20 10:44:56 2010 (4CE7A6A8)
fffff880`04bdd000 fffff880`04bf8000   raspppoe raspppoe.sys Tue Jul 14 01:10:17 2009 (4A5BCCE9)
fffff880`04bf8000 fffff880`04bffc00   RimSerial_AMD64 RimSerial_AMD64.sys Mon Nov 24 17:01:01 2008 (492ADDCD)
fffff880`04e00000 fffff880`04e5c000   HdAudio  HdAudio.sys  Sat Nov 20 10:44:23 2010 (4CE7A687)
fffff880`04e5c000 fffff880`04e99000   portcls  portcls.sys  Tue Jul 14 01:06:27 2009 (4A5BCC03)
fffff880`04e99000 fffff880`04ebb000   drmk     drmk.sys     Tue Jul 14 02:01:25 2009 (4A5BD8E5)
fffff880`04ebb000 fffff880`04ec0200   ksthunk  ksthunk.sys  Tue Jul 14 01:00:19 2009 (4A5BCA93)
fffff880`04ec1000 fffff880`04ecf000   crashdmp crashdmp.sys Tue Jul 14 01:01:01 2009 (4A5BCABD)
fffff880`04ecf000 fffff880`04ed9000   dump_diskdump dump_diskdump.sys Fri Apr 22 21:04:32 2011 (4DB1DF50)
fffff880`04ee6000 fffff880`04f29000   ks       ks.sys       Sat Nov 20 10:33:23 2010 (4CE7A3F3)
fffff880`04f29000 fffff880`04f3b000   umbus    umbus.sys    Sat Nov 20 10:44:37 2010 (4CE7A695)
fffff880`04f3b000 fffff880`04f95000   usbhub   usbhub.sys   Sat Nov 20 10:44:30 2010 (4CE7A68E)
fffff880`04f95000 fffff880`04faa000   NDProxy  NDProxy.SYS  Sat Nov 20 10:52:20 2010 (4CE7A864)
fffff880`04faa000 fffff880`04fd5000   dump_nvstor dump_nvstor.sys Fri Mar 19 20:45:11 2010 (4BA3E257)
fffff880`04fd5000 fffff880`04fe8000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
fffff880`04fe8000 fffff880`04ff4000   Dxapi    Dxapi.sys    Tue Jul 14 00:38:28 2009 (4A5BC574)
fffff880`06c00000 fffff880`06c4e000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:46:28 2011 (4E17C104)
fffff880`06c4e000 fffff880`06c72000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:39:37 2011 (4DB781E9)
fffff880`06c72000 fffff880`06c82000   MpNWMon  MpNWMon.sys  Wed Apr 06 21:07:23 2011 (4D9CC7FB)
fffff880`06ca5000 fffff880`06d6e000   HTTP     HTTP.sys     Sat Nov 20 09:24:30 2010 (4CE793CE)
fffff880`06d6e000 fffff880`06d8c000   bowser   bowser.sys   Wed Feb 23 04:55:04 2011 (4D649328)
fffff880`06d8c000 fffff880`06da4000   mpsdrv   mpsdrv.sys   Tue Jul 14 01:08:25 2009 (4A5BCC79)
fffff880`06da4000 fffff880`06dd1000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:40:38 2011 (4DB78226)
fffff880`08215000 fffff880`082bb000   peauth   peauth.sys   Tue Jul 14 02:01:19 2009 (4A5BD8DF)
fffff880`082bb000 fffff880`082c6000   secdrv   secdrv.SYS   Wed Sep 13 14:18:38 2006 (4508052E)
fffff880`082c6000 fffff880`082f7000   srvnet   srvnet.sys   Fri Apr 29 04:05:35 2011 (4DBA2AFF)
fffff880`082f7000 fffff880`08309000   tcpipreg tcpipreg.sys Sat Nov 20 10:51:48 2010 (4CE7A844)
fffff880`08309000 fffff880`08372000   srv2     srv2.sys     Fri Apr 29 04:05:46 2011 (4DBA2B0A)
fffff880`08671000 fffff880`0867c000   asyncmac asyncmac.sys Tue Jul 14 01:10:13 2009 (4A5BCCE5)
fffff880`086c4000 fffff880`086cf000   WSDPrint WSDPrint.sys Tue Jul 14 01:39:20 2009 (4A5BD3B8)
fffff880`086e8000 fffff880`08780000   srv      srv.sys      Fri Apr 29 04:06:06 2011 (4DBA2B1E)
fffff880`08780000 fffff880`08798000   NisDrvWFP NisDrvWFP.sys Wed Apr 06 21:08:53 2011 (4D9CC855)
fffff880`0f000000 fffff880`0f00c000   serenum  serenum.sys  Tue Jul 14 01:00:33 2009 (4A5BCAA1)
fffff880`0f00c000 fffff880`0f029000   parport  parport.sys  Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff880`0f029000 fffff880`0f034000   usbohci  usbohci.sys  Tue Jul 14 01:06:30 2009 (4A5BCC06)
fffff880`0f034000 fffff880`0f08a000   USBPORT  USBPORT.SYS  Sat Nov 20 10:44:00 2010 (4CE7A670)
fffff880`0f08a000 fffff880`0f09b000   usbehci  usbehci.sys  Sat Nov 20 10:43:54 2010 (4CE7A66A)
fffff880`0f09b000 fffff880`0f0a8000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:17:04 2009 (4A1151C0)
fffff880`0f0a8000 fffff880`0f0cc000   rasl2tp  rasl2tp.sys  Sat Nov 20 10:52:34 2010 (4CE7A872)
fffff880`0f0cc000 fffff880`0f0db000   mouclass mouclass.sys Tue Jul 14 00:19:50 2009 (4A5BC116)
fffff880`0f0e1000 fffff880`0fd8f000   nvlddmkm nvlddmkm.sys Sat May 21 05:07:04 2011 (4DD73A68)
fffff880`0fd8f000 fffff880`0fd94000   nvBridge nvBridge.kmd Sat May 21 04:58:23 2011 (4DD7385F)
fffff880`0fd94000 fffff880`0fdda000   dxgmms1  dxgmms1.sys  Sat Nov 20 09:49:53 2010 (4CE799C1)
fffff880`0fdda000 fffff880`0fdf7000   serial   serial.sys   Tue Jul 14 01:00:40 2009 (4A5BCAA8)
fffff960`000c0000 fffff960`003d3000   win32k   win32k.sys   unavailable (00000000)
fffff960`004c0000 fffff960`004ca000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`00790000 fffff960`007b7000   cdd      cdd.dll      unavailable (00000000)

Unloaded modules:
fffff880`08798000 fffff880`087a3000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`0867c000 fffff880`08686000   hiber_storpo
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`08686000 fffff880`086b1000   hiber_nvstor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`086b1000 fffff880`086c4000   hiber_dumpfv
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
fffff880`08600000 fffff880`08671000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01680000 fffff880`0168e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0168e000 fffff880`01698000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01698000 fffff880`016c3000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0002B000
fffff880`019c8000 fffff880`019db000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
oudated drivers could be the cause

fffff880`04824000 fffff880`04887d80 nvm62x64 nvm62x64.sys Fri Oct 17 22:01:06 2008 (48F8FD12)
fffff880`04888000 fffff880`04890000 ASACPI ASACPI.sys Mon Mar 28 03:30:36 2005 (42476C4C)

Start by updatigng all microsoft updates
install all service packs
then start by looking for driverr updates ,graphics card, sound card, wireless, ethernet card etc
 


Last edited:
#11
Thanks Kaos :)

My windows is up to date and on the most recent SP 1. My Sound Card, Wireless cards are up to date according to Device Manager. So was my graphics card (but the NVIDIA Website said there was an update. So i am downloading and trying this update now.

I think i recall having tried this new version before my clean install, but we will see :)
 


#12
the second thing you had in that list there (ASACPI) seems from a google search to be my motherboard.

I have located this: ASUSTeK Computer Inc. -Support- Drivers and Download P5N-Do you know which things i should download from there? as i would know nothing more than to download it all :p
 


Elmer

Extraordinary Member
#13
Hi,

Yeah its pretty free of Dust but has always been pretty hot. My CPU cores run around 40-50 degrees C. Just my bedroom is quite small and not perfectly ventilated so i guess it may be a bit higher
OK Dude. I understand what you're saying. My PC happens to be in the front room next to an open window come sun, rain, sleet, snow frost. (Fresh air Dudes us in the Northern territories of England) Environmentals have an effect.
 


Last edited:

kaos

Senior Member
#14
Thanks Kaos :)

My windows is up to date and on the most recent SP 1. My Sound Card, Wireless cards are up to date according to Device Manager. So was my graphics card (but the NVIDIA Website said there was an update. So i am downloading and trying this update now.

I think i recall having tried this new version before my clean install, but we will see :)
you will need to go on the manufacturers website and check for updates for each driver, realteks website etc. device manger is waste of time to be honest
 


Elmer

Extraordinary Member
#15
As a Priority:

ASACPI.sys Mon Mar 28 03:30:36 2005 This driver is notorious for causing BSOD's. You have two options:
  • You can disable the ATK0110 ACPI Utility in the DeviceManager (under System Devices) with no apparent issues. OR (and if disabling does cause issues)
  • There is an update here: Asus ATK0110 driver. Look under the sub-heading: Utilities. Approx. 12th one down.
Driver Install - Manual method
  1. Download the driver and extract it to a folder.
  2. Open the Device Manager.
  3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device. In this case System Devices >> ATK0110 ACPI Utility
  4. Choose Update Driver Software.
  5. Select Browse My Computer For Driver Software.
  6. Select Let me pick from a list of device drivers on my computer.
  7. Select Have disk...
  8. Select Browse..
  9. Navigate to the extracted folder and double click on the .inf file
  10. Hit OK, then Next and the driver(s) will then begin to install.
  11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.



RimSerial_AMD64.sys Mon Nov 24 17:01:01 2008 Virtual Serial Port driver for Blackberry. If unable to update, uninstall the software. It's obsolete as far as Windows 7 is concerned.
 


Last edited:
#16
Thanks Guys :)

SO far i have updated my graphics driver, my sound card and my ethernet driver. I am going to give it a run tonight to see if the problem is still resolved. If the problem isnt resolved i will try the installation Elmer has suggested with ACPI (as my device manager option for disabling this is not clickable (greyed out/disabled etc).

I am hopeful that the sound car install may have helped if this is built into the MOBO as i do recall that when my screen went funny once there was a fuzzing sound for a minute or too before the BSOD.

I will report back if successful :)
 


#17
Bah didnt work, about 40 minutes in, BSOD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057


Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800C4294E0
BCP2: FFFFF8800FAEDFA4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


Files that help describe the problem:
C:\Windows\Minidump\091011-19843-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-30747-0.sysdata.xml


Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows


If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I took a picture of the BSOD with my phone, but its terrible quality; hardly read anything, and its hardly there for anytime at all

Does anybody have any ideas?
 


kaos

Senior Member
#18
minidump file please. least we can get more info from it :)
 


Elmer

Extraordinary Member
#19
Until you update the ASACPI driver, you'll continually have problems. Get the download I gave you and follow my instructions for installing it.

STOP 0x00000116: VIDEO_TDR_ERROR
Usual causes:
Video driver, overheating, bad video card, ?BIOS, ?Power to card.

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling." - H2SO4
 


#20
Hi

Attached is two new Dumps (got another blue screen 30 mins after trying again, i think this may be a different blue screen? But i am more worried about the graphics one as this is driving me up the wall :(

Ever since the start of august my pc has been perfect since 2yrs+ :( Out of the blue something goes wrong :p

Will now try what elmer was suggesting also
 


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