Microsoft has set a hard deadline: on October 14, 2025, support for Office 2016 and Office 2019 — along with a host of related server products and legacy communications apps — will end, forcing organizations and consumers to choose between upgrading, paying for temporary lifelines, or running unsupported software with attendant security and compliance risks.
Microsoft’s lifecycle calendar has long been predictable, but October 14, 2025 is a convergence point: support ends not only for Office 2016 and Office 2019, but also for Exchange Server 2016 and Exchange Server 2019, Skype for Business (server and client variants), and Windows 10 mainstream updates. That alignment compresses multiple migration projects into a short window, creating a significant operational and financial burden for IT teams worldwide.
The core facts verified against Microsoft’s public lifecycle documentation and corroborated by multiple industry reports are straightforward:
Key implications:
For Skype for Business, Microsoft’s strategic pivot to Teams has been underway for years. End of support for Skype server and client variants is meant to accelerate migrations to Teams or Skype for Business Subscription Edition (where supported). Microsoft has provided short-term ESU-like programs for some server SKUs, but these are stopgaps.
Key points about Office LTSC 2024:
Legal and compliance teams must evaluate whether the continued use of unsupported software creates audit exceptions. In regulated industries, unsupported systems can trigger remedial action plans, fines, or contractual breaches. Document the risk acceptance process and remediation timelines carefully; auditors will expect evidence of compensating controls and a clear migration plan.
Strengths of Microsoft’s strategy:
Concrete next steps to implement today:
Source: IT Pro Microsoft Office 2016 and 2019 are heading for the scrapheap next month – but there could be a lifeline for those unable to upgrade
Background
Microsoft’s lifecycle calendar has long been predictable, but October 14, 2025 is a convergence point: support ends not only for Office 2016 and Office 2019, but also for Exchange Server 2016 and Exchange Server 2019, Skype for Business (server and client variants), and Windows 10 mainstream updates. That alignment compresses multiple migration projects into a short window, creating a significant operational and financial burden for IT teams worldwide.The core facts verified against Microsoft’s public lifecycle documentation and corroborated by multiple industry reports are straightforward:
- Office 2016 and Office 2019 will no longer receive security updates, bug fixes, or official technical support after October 14, 2025.
- Exchange Server 2016 and Exchange Server 2019 reach end of support on the same date; continuing to run them after that point means no future security patches or bug fixes.
- Skype for Business variants (server and client versions across supported SKUs) also hit end of support on October 14, 2025, though Microsoft has offered limited, paid extensions in some cases.
- Windows 10 reaches end of support on October 14, 2025; Microsoft is offering Extended Security Updates (ESU) as a paid temporary option.
What’s being retired and why it matters
Office 2016 and Office 2019: what stops working and what doesn’t
After October 14, 2025, Office 2016 and Office 2019 applications (Word, Excel, PowerPoint, Outlook, Access, OneNote in the shipping SKU sets) will continue to function on machines where they’re already installed. But there will be no more security patches, no further bug fixes, and Microsoft will not provide technical support. For organizations subject to regulatory controls, auditors increasingly treat the use of unsupported software as a compliance red flag that must be mitigated or explained.Key implications:
- Security risk: Newly discovered vulnerabilities in Office components will not be fixed for those versions.
- Compatibility risk: Over time, newer document formats, cloud connectors, or integrations may break or behave unpredictably.
- Supportability: Microsoft support will not troubleshoot issues on unsupported versions.
Exchange Server and Skype for Business
Exchange Server 2016/2019 losing support is particularly painful for on-prem mail infrastructures. The consequences extend beyond patching:- Security: Mail servers remain prime ransomware and data-exfiltration targets. No security patches means elevated breach risk.
- Compliance and data residency: Regulatory obligations around email retention and security require secure, patched systems.
- Operational risk: Time zone and DST updates (critical for calendaring) will cease; discovered functional bugs will not be fixed.
For Skype for Business, Microsoft’s strategic pivot to Teams has been underway for years. End of support for Skype server and client variants is meant to accelerate migrations to Teams or Skype for Business Subscription Edition (where supported). Microsoft has provided short-term ESU-like programs for some server SKUs, but these are stopgaps.
Windows 10 end of support and ESU pricing mechanics
Windows 10’s end of support on October 14, 2025 puts device-level risk management front-and-center. Microsoft’s commercial Extended Security Updates (ESU) program is priced to reflect temporary, bridge-like protection:- For organizations, the baseline list price is $61 per device for Year One; the price doubles each subsequent year for up to three years.
- For consumers, Microsoft has offered a consumer ESU option (a single year) at a lower per-device price, and introduced some promotional or low-cost enrollment paths (e.g., via Microsoft Rewards or specific cloud-activation connectivity), but those are temporary and limited.
- Cloud-hosted Windows 10 virtual machines in Microsoft-hosted services or approved partners may receive ESU at no additional cost under specific entitlements.
The lifelines: Office LTSC 2024 and ESUs — what they are and when they make sense
Office Long-Term Servicing Channel (LTSC) 2024: a permissive, on-premises escape hatch
Microsoft has published and made available Office LTSC 2024, the newest on-premises, fixed-in-time release that’s intended for environments that cannot accept feature updates or require long-term offline deployment scenarios (industrial control systems, air-gapped networks, certain regulated government deployments).Key points about Office LTSC 2024:
- It is a perpetual, device-based license — not a Microsoft 365 subscription.
- It does not receive feature updates after release but will get security and quality updates for its supported lifecycle (typically governed under Microsoft’s Fixed Lifecycle Policy).
- Office LTSC 2024 is available via volume licensing and is targeted at commercial and government customers; it includes core apps (Word, Excel, PowerPoint, Outlook, OneNote, Access on Windows) but deliberately excludes some cloud-integrated features and certain apps (Publisher is being retired in upcoming cycles).
- Office LTSC 2024 is explicitly not a drop-in replacement for Microsoft 365 in terms of collaboration, cloud features, AI capabilities, or ongoing feature rollout cadence.
- Devices that are offline or cannot/should not connect to the cloud.
- Appliances and embedded devices where a fixed, certified software stack is required.
- Organizations that have strict change-control policies and cannot accept continuous update models.
Extended Security Updates (ESU): expensive, limited-duration bridge
ESUs are explicitly temporary and limited:- They provide only security updates (critical and important), not feature updates, and come with activation/administration overhead (activation keys, entitlement management).
- They are intended as a bridge to buy time for migration projects, not as a permanent solution.
- ESU for Windows 10 is tiered and time-limited (up to three years) with increasing cost.
- Microsoft has also offered time-limited ESU-style options for Exchange Server and Skype for Business in specific circumstances.
- Critical systems that cannot be migrated quickly due to application compatibility or certification constraints.
- Environments where the cost of immediate migration (hardware refresh, app certification) outweighs the ESU cost short term.
- Organizations in heavily regulated sectors that require a controlled, phased migration plan.
The numbers and the financial picture
A few concrete figures help frame the decision calculus:- $61 per device is Microsoft’s Year One list price for Windows 10 ESU for commercial customers; Year Two and Year Three costs double each year.
- Consumer ESU general pricing has been positioned at $30 for one year in certain offers or via Microsoft Rewards enrollment, but that is limited and varies by program availability.
- Global device counts matter. Conservatively, tens to hundreds of millions of Windows 10 devices remain deployed as of mid-2025. Estimates in recent industry analyses projected that more than 100 million devices could still require attention by October 2025.
- Applying a $61-per-device Year One cost to roughly 121 million devices (a mid-range estimate) produces a $7.3–$7.4 billion Year One global figure purely for ESU licensing — a staggering aggregate cost and the basis of several industry analyses warning of the macroeconomic effects of large-scale delayed migrations.
Migration realities: technical and operational challenges
Compatibility and app inventory
The first technical blocker is app compatibility. Many line-of-business applications were developed and certified against Windows 10 and older Office versions. A migration checklist should include:- Inventory all applications, plug-ins, and integrations that touch Office and Exchange (add-ins, MAPI-based connectors, custom macros, third-party security agents).
- Prioritize mission-critical applications and test them in a lab environment running Windows 11 and the latest Microsoft 365 Apps.
- Identify unsupported or legacy apps and evaluate remediation (rewrites, virtualization, isolation).
Hardware and Windows 11 readiness
Windows 11 hardware requirements (Secure Boot, TPM 2.0, certain CPU generations) remain barriers for many older devices. Migration strategies include:- Hardware refresh cycles timed to coincide with Windows 11 adoption.
- Using virtualization or cloud-hosted desktops (Windows 365 Cloud PC, Azure Virtual Desktop) to extend the life of older endpoints without sacrificing security updates.
- Selective replacement combined with ESU coverage for legacy systems that cannot be immediately retired.
Exchange migration complexity
On-prem Exchange migrations to Exchange Online or Exchange Subscription Edition require planning for mailbox moves, coexistence during migration, identity synchronization and federation, mail flow changes, and data residency considerations. For organizations with hybrid setups, the complexity can be significant.Personnel and training
Upgrades — especially to Microsoft 365 with its rapid-release cadence and integrated cloud features — require training and change management. Successful projects budget time for pilot groups, power-user training, and staged rollouts.Practical roadmap and tactical checklist (for IT managers and sysadmins)
Below is a recommended, prioritized path to manage risk and cost as the October 14, 2025 deadline approaches.- Inventory and classify
- Audit all devices for OS version and Office version.
- Identify servers running Exchange and Skype for Business.
- Tag devices by business criticality, upgrade readiness, and regulatory exposure.
- Prioritize migration groups
- High-risk: internet-facing servers, executive endpoints, compliance-bound systems.
- Medium-risk: general office devices running standard apps.
- Low-risk: air-gapped systems, lab devices, legacy manufacturing systems (consider LTSC or ESU).
- Choose a migration path per group
- Microsoft 365 (cloud) for users who benefit from collaboration, modern security, and ongoing feature updates.
- Office LTSC 2024 for truly disconnected devices or where feature freeze is acceptable.
- ESU for short-term extension only where migration cannot be completed before the deadline.
- Pilot and validate
- Run pilots for Windows 11 + Microsoft 365 Apps and Office LTSC 2024 in representative environments.
- Pilot Exchange hybrid migrations and a subset of mailbox moves; validate mail flow, authentication, and compliance tooling.
- Security and segmentation
- For devices that must remain on unsupported software temporarily, isolate them on dedicated VLANs, restrict internet access, enforce principle of least privilege, and deploy modern endpoint detection/response (EDR).
- Harden mail servers and apply network-layer protections (email gateway scanning, MFA for admin access).
- Procurement and budgeting
- If ESU is necessary, budget for Year One costs now; note that prices increase in subsequent years.
- Factor in labor, testing, training, and any third-party vendor costs into total cost of ownership comparisons.
- Timeline enforcement
- Set decision cutoffs and enforce deadlines internally. The October 14, 2025 date is fixed — leaving decisions to the last minute increases migration risk and cost.
Strategic choices and risk trade-offs
- Microsoft 365 is the strategic default: it offers continuous security updates, cloud-based compliance, and rapid access to productivity features (including AI integrations). For many organizations, the operational simplicity and integrated security posture will justify subscription costs.
- Office LTSC 2024 is a pragmatic choice where cloud connectivity is impossible or undesirable. It buys a stable, offline-compatible platform with a defined support window, but it does not solve the long-term need for cloud-enabled features or Copilot-style AI integrations.
- ESU is expensive and temporary. It buys calendar time, not a long-term security posture.
Security mitigations for staying put (if migration isn’t possible immediately)
If the only realistic short-term option is to run unsupported Office or Windows 10 systems for a period, adopt an aggressive risk-mitigation stance:- Network segmentation: isolate unsupported devices from the broader corporate network and from internet-facing resources.
- Access controls: enforce strict least-privilege access and require multifactor authentication for any admin access.
- Monitoring: deploy EDR and SIEM to detect lateral movement, data exfiltration, and unusual behaviors.
- Conditional access and email protections: block legacy protocols that are no longer necessary and use modern secure email gateways to reduce attack surface.
- Application virtualization: where app compatibility is a blocker, consider deploying legacy applications inside managed virtual desktops or containerized app delivery to isolate risk.
Vendor lock-in, legal implications, and audit exposure
Moving to Microsoft 365 improves security and enables modern governance but increases cloud dependency. Conversely, remaining on-premises with LTSC avoids some vendor lock-in but may create long-term technical debt.Legal and compliance teams must evaluate whether the continued use of unsupported software creates audit exceptions. In regulated industries, unsupported systems can trigger remedial action plans, fines, or contractual breaches. Document the risk acceptance process and remediation timelines carefully; auditors will expect evidence of compensating controls and a clear migration plan.
Final assessment: strengths, weaknesses, and the hidden costs
Microsoft’s approach forces a choice: embrace the cloud subscription model, opt for a static on-premises LTSC release, or pay for time via ESUs. Each has trade-offs.Strengths of Microsoft’s strategy:
- Clarity and predictability of lifecycle dates (helps planning).
- Cloud-first pathway that consolidates security and feature updates under a subscription model.
- Availability of on-premises options (LTSC) for constrained scenarios; ESU for short-term bridging.
- Cost shock at scale for organizations that have deferred upgrades.
- Migration complexity, particularly for Exchange and specialized LOB apps.
- Operational risk from compressed timelines: multiple end-of-support events on the same date create resource contention and project bottlenecks.
- Consumer impact: many individual consumers and small businesses will struggle with hardware compatibility for Windows 11 and may be forced to choose between hardware replacement, ESU purchase, or running unsupported systems.
Practical verdict and closing advice
October 14, 2025 is a hard deadline. The safest, most future-proof path for most organizations is to prioritize migrations to Microsoft 365 and Windows 11 where feasible, and to use Office LTSC 2024 or ESU as narrow, time-limited stopgaps only when absolutely necessary.Concrete next steps to implement today:
- Run a full inventory and prioritize systems by business impact.
- Start migration pilots immediately for both client endpoints (Windows 11 + Microsoft 365 Apps) and mail systems (Exchange hybrid or Exchange Online migrations).
- If some systems must remain on legacy software, budget and enroll for ESU now, and implement robust network and endpoint mitigations.
- Consider cloud-based desktop solutions (Windows 365, Azure Virtual Desktop) to mitigate hardware limitations and obtain ESU-equivalent coverage for virtual endpoints.
- Align procurement and finance teams to the expected costs and timeline so that licensing decisions and resource allocations don’t become last-minute crises.
Source: IT Pro Microsoft Office 2016 and 2019 are heading for the scrapheap next month – but there could be a lifeline for those unable to upgrade