OEM Win7 Pro - bad media how to install ?

Discussion in 'Windows 7 Installation' started by JacoFrettless, Oct 4, 2010.

  1. JacoFrettless

    JacoFrettless New Member

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    Hello all,

    I bought a Windows 7 Pro 32bit OEM from Newegg soon as it came out. Recently my motherboard died so I decided to build another computer and dump the old one.

    Problem I have is the original dvd is bad, the disk will not load. I get the windows 7 spwizeng.dll is not a valid window image. The DVD spins funny in the drive making an odd sound. I tried 3 difference machines, it’s a bad disk.

    Is there any way around this? Would Microsoft provider a replacement DVD or ISO download for a legit OEM purchase? I have a valid key. I just need media or an ISO to install.

    Thanks I have been a lurker here for quite some time.
     
  2. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

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    \

    What version of win 7 are you running? If ultimate (and you have an ultimate key you can get enterprise trial and I believe it will work, or (and this is what i would do) call MS and tell them the problem.


    Ken J
     
  3. JacoFrettless

    JacoFrettless New Member

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    Windows 7 Pro 32bit OEM

    How do I get in touch with Microsoft on an OEM?

    Thanks
     
  4. Joe S

    Joe S Excellent Member

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    Well if you have burning software that will do it try copying the disk a 1X I've saved a few damages audio CD's that way. The slow copy gives error correction more time to work.
    Joe
     

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