Outlook 2010 cannot open

Discussion in 'Windows 7 Software' started by ZMiDZ, Dec 12, 2012.

  1. ZMiDZ

    ZMiDZ New Member

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    Hello,

    I'm running Windows 7 Professional 64-bit and Microsoft Home and Office 2010. Everything was working fine yesterday, but when I came back to work today and attempted to open Outlook 2010, I instantly received a message saying:

    "Outlook failed to launch in safe mode. Do you want to start repair?"

    If you try to open it again, it opens a second process of OUTLOOK.EXE*32 in the Task Manager. Here is what I've already tried to do while troubleshooting:

    - Restarted the computer
    - Performed a MS Office Repair, it completed, rebooted (Did this twice)
    - Uninstalled MS Office 2010, rebooted, reinstalled it, rebooted, but same problem occurred
    - Verified that the other Office programs work (Word, Excel, etc)
    - Tried to run "outlook.exe /resetnavpane"

    I'm currently stumped at the moment. I cannot even access the profiles through Control Panel > Mail.

    Anyone have any idea what's going on? Help is greatly appreciated.
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  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    If the problem started only yesterday I'd first try a system restore. Failing that try running the system file checker - goto command screen and enter:

    sfc /scannow
     

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