Outlook 2010 - OST Error

Discussion in 'Windows 7 Software' started by KMINT, Sep 26, 2011.

  1. KMINT

    KMINT New Member

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    I am facing the above problem when I open Outlook

    "Unable to open your default e-mail folders. You must connect to your Microsoft Exchange Server computer with the current profile before you can syncronize your folders with your offline folder file."


    I have tried to remove the profile and re-create it. The check mark in the Security to Encrypt Microsoft Exchange is there.

    The only resoltuion to it is to reinstall the whole Outlook which when I do, the issue is resolved however that is not the ultimate solution as i work in a Banking company and face this issue every now and then. Can anyone help me find the actual root cause of the issue.

    Thank You.
     
  2. Mark Kerry

    Mark Kerry Member

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  3. Taylor Wallis

    Taylor Wallis Well-Known Member

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  4. Taylor Wallis

    Taylor Wallis Well-Known Member

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    You should try the Integrity check tool, also known as scanost.exe. It's a freeware utility provided by Microsoft. It can scan corrupt OST file and fix it. Refer to this blog post to know how to use scanost.exe - Use scanost.exe (Integrity Check tool) to Repair OST File

    Remember there's no need to use to any commercialware tool. Hope scanost.exe works here.
     

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