password recovery win 7

Discussion in 'Windows 7 Help and Support' started by Billd59, Jul 1, 2012.

  1. Billd59

    Billd59 New Member

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    I have a problem. I remote Into my Sister IN-Law computer to help her. She has this problem that her password doesn't work. What I want to do Is to check and see If her password Is the same. Can any one help me with a program to veiw her password by remote? I have to do this from my house. She lives far from me.
     
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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  3. Billd59

    Billd59 New Member

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    My Sister-In-Law Is not that good with the computer. I would like to do It remotely If I could. Her password or profile keeps getting messed up. I will take that and she If I could make her understand It.
     
  4. Pauli

    Pauli Extraordinary Member
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    If her password gets messing up, it's either because of her, some other user, or a nasty malware. I mean, you can loose your password, you can loose it twice, but if it keeps getting messed up, it sounds like a more serious problem. Doesn't it? In that case, we need to get to the root of it?

    No offense.
     
  5. Billd59

    Billd59 New Member

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    Yes It does. That's why I want to monitor her password for her to see If It changes. If you have any Ideas let me know? I don't know If someone Is trying to do something with the password or If the profile Is getting screwed up.

    Do you know If Windows 7 Home has a password expiration on It?
     
  6. Pauli

    Pauli Extraordinary Member
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  7. Billd59

    Billd59 New Member

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  8. Pauli

    Pauli Extraordinary Member
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    Well i would suggest you try to get your Sister-In-Law to grasp the advice given by patcooke. I mean, you can't really do anything remotely, can you, since ye have not the password. Unless you want to create a carrier as a hacker? :cool: ... then, nothing would be impossible.
    Another option is, ask Microsoft. If the program is legitimate, they usually show great understanding, and they do have a great customer service. Besides, they have all knowledge there is. Make a phone call, be sure to have all receipts with registration codes etc. at hand. They actually have the capability to reload the entire PC, if you give them your = her e-mail.
     
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  9. Billd59

    Billd59 New Member

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    Ok I will. Just for your Information I made me a Administer account and It just happen to her account not my account. just wanted to let you know. I will try contacting them. I know It Is a real copy of Windows she brought the computer from Staples with Wndows 7 on It. Thanks again
     

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