Pink Screen of Death? Help.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Kiwi Gamer, Feb 20, 2011.

  1. Kiwi Gamer

    Kiwi Gamer New Member

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    Was running on Windows vista Home Premium 64 bit, but recently have made the switch to Windows 7 Ultimate 64bit. Running a Nvidia GTX 260, Drivers are up to date. Never Been Overclocked.

    But recently have been getting A Fatal Pink Screen of Death Error that crashes the video of my computer, The sound continues for an average of 30 then crashes also. It is more of a Pink/Green mess of pixels.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8007D518F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    That is the latest Error Dump I have recorded.

    This error only seems to occur only when playing recent games (Fallout New Vegas, Left 4 Dead 1 & 2, Deadspace 2 etc) And doesn't seem to occur on older or more simple games. (Medieval 2: Total War, Minecraft, Super Meat boy)

    I am wondering if it is my Graphics Card over-heating, As the fan is only at 40%. (1400 RPM) My Case is a Thermaltake Armor+MX.

    I will attach as much information as I can collect. Any help or advice would be much appreciated.

    Kiwi Gamer.
     

    Attached Files:

    #1 Kiwi Gamer, Feb 20, 2011
    Last edited: Feb 20, 2011
  2. cybercore

    cybercore New Member

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    1. You didn't attach SPD. Ok, give me RAMMON report:
    PassMark RAMMon - Identify RAM type, speed & memory timings




    2. Stop 0x124 - what it means and what to try - Windows 7 Forums






    Crash Dumps:

    Code:
    
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\a\Minidump\D M P\DMP\022011-24195-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
    Machine Name:
    Kernel base = 0xfffff800`02e49000 PsLoadedModuleList = 0xfffff800`03086e50
    Debug session time: Sat Feb 19 23:43:36.175 2011 (UTC - 5:00)
    System Uptime: 0 days 0:00:09.422
    Loading Kernel Symbols
    ....................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800804f038, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800804f038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`031af6f0 fffff800`03103a99 : fffffa80`0804f010 fffffa80`06d3bb60 fffff8a0`00000004 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`031afc10 fffff800`02fe5677 : fffffa80`0804f010 fffff800`0305e5f8 fffffa80`06d3bb60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`031afc40 fffff800`02f4dc45 : fffff800`030c0360 fffffa80`07d05828 fffffa80`07d05820 fffffa80`06d3bb60 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`031afc80 fffff800`02ec6961 : fffff880`011cfe00 fffff800`02f4dc20 fffffa80`06d3bb60 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`031afcb0 fffff800`0315c7c6 : 00000000`00000000 fffffa80`06d3bb60 00000000`00000080 fffffa80`06d27040 : nt!ExpWorkerThread+0x111
    fffff880`031afd40 fffff800`02e97c26 : fffff880`02f64180 fffffa80`06d3bb60 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`031afd80 00000000`00000000 : fffff880`031b0000 fffff880`031aa000 fffff880`031af0e0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
    
    Followup: MachineOwner
    ---------
    
    
    
    



    Drivers:

    Code:
    start             end                 module name
    fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`01194000 fffff880`0119f000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`01161000 fffff880`0116a000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0116a000 fffff880`01194000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`01450000 fffff880`0145a000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:38 2010 (4C8EA9CE)
    fffff880`01446000 fffff880`01450000   avgrkx64 avgrkx64.sys Mon Sep 06 20:49:37 2010 (4C858C21)
    fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`01416000 fffff880`01446000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00ce7000 fffff880`00d45000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`014a8000 fffff880`0151b000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`0145a000 fffff880`01468000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`01400000 fffff880`01416000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`01474000 fffff880`0147d000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01468000 fffff880`01474000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0147d000 fffff880`01490000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`011eb000 fffff880`011ff000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`0119f000 fffff880`011eb000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`0152c000 fffff880`01536000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`015bc000 fffff880`015f6000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`01600000 fffff880`0164a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff800`02e00000 fffff800`02e49000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`017f5000 fffff880`017fe000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff800`00bae000 fffff800`00bb8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`013c7000 fffff880`013e1000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`017b0000 fffff880`017db000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`00cc6000 fffff880`00cd3000   mcupdate mcupdate.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
    fffff880`01147000 fffff880`01161000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00e57000 fffff880`00e61000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`017e3000 fffff880`017f5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`0165e000 fffff880`01750000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`01750000 fffff880`017b0000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff800`02e49000 fffff800`03426000   nt       ntkrnlmp.exe Tue Oct 26 22:43:09 2010 (4CC791BD)
    fffff880`01224000 fffff880`013c7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`010aa000 fffff880`010bf000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`01077000 fffff880`010aa000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`01130000 fffff880`01137000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`01137000 fffff880`01147000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`0151b000 fffff880`0152c000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`00cd3000 fffff880`00ce7000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`01582000 fffff880`015bc000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`00f98000 fffff880`00fc7000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`017db000 fffff880`017e3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`00e68000 fffff880`00f8f000   splk     splk.sys     Wed Apr 07 21:29:00 2010 (4BBD315C)
    fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`00fc7000 fffff880`00fd4000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`0164a000 fffff880`0165a000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`010bf000 fffff880`010d4000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`010d4000 fffff880`01130000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01536000 fffff880`01582000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`00d45000 fffff880`00de9000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00de9000 fffff880`00df8000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00f8f000 fffff880`00f98000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    Mini Kernel Dump does not contain unloaded driver list
    
    
     
  3. Kiwi Gamer

    Kiwi Gamer New Member

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    Added SPD/RAMMON
     
  4. cybercore

    cybercore New Member

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  5. Kiwi Gamer

    Kiwi Gamer New Member

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    I Ran Memtest86+ for 12 hours and got no errors, then I played around with it and found that when I run the Probe on the memory ranging options, I get the same crash that I do for games?

    I also Believe that I don't have a SMbus controller installed, could that possibly be affecting it?
     
  6. cybercore

    cybercore New Member

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  7. Kiwi Gamer

    Kiwi Gamer New Member

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    Okay will do. I have found out that my PCI standard Ram Controller has no driver installed, could this be effecting anything? And how would I go about installing one?
     
  8. cybercore

    cybercore New Member

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    It shouldn't necessarily give you 0x124.

    Go to your motherboard support download the latest. Install them, then check in device manager for any warnings.
     
  9. Kiwi Gamer

    Kiwi Gamer New Member

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    I think I will try a clean install of windows to try and resolve the problem. Do you think it is my Ram or my GPU that is causing the problem?
     
  10. cybercore

    cybercore New Member

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    -- 99% that clean install will fix nothing. But go ahead if you want.
    -- 124 can be faulty CPU/RAM/BIOS/actually anything faulty in the hardware such as PSU.
    -- 124 can be caused by wrong hardware settings such as clocks and voltages
    -- faulty videocards usually give you tdr 116, 117, 119
     
  11. Kiwi Gamer

    Kiwi Gamer New Member

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    What would you recommend to do to try and diagnose what is causing the crashes? I am sure that my Clocks and Voltages haven't been changed from there default.
     
  12. cybercore

    cybercore New Member

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    1. Upgrade BIOS to the latest
    2. Clean "vanilla" install
    3. Test hardware:

    RAM RAM - Test with Memtest86+ - Windows 7 Forums

    CPU, RAM CPU - Stress Test with Prime95 - Windows 7 Forums

    Videocard Video Card - Stress Test with Furmark - Windows 7 Forums
    OCCT 3.1 Available With an Improved GPU Stress Test - 3D Tech News, Pixel Hacking, Data Visualization and 3D Programming - Geeks3D.com

    Hard Disk HDDScan
    PassMark DiskCheckup - SMART hard drive monitoring utility
    HD Tune website
    HD Diagnostic


    Things like motherboard and power supply are tested by their replacement.

    ~~~~~~

    Stop 0x124 - what it means and what to try - Windows 7 Forums
     

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