Evening all, First time poster so I don't know whether this is the right section in the forum or not. My trusty 620 laptop has been with me for nearly 2 years now and has never let me down, it gets a lot of use since I am a teenager and I'm constantly on social networking sites, listening to music etc. I love it to pieces I suppose. Anyway tonight I turned it on and connected to the internet. Internet Explorer froze so I tried to open the task manager but it didn't work. The whole froze up and my wallpaper turned white. I turned it off by holding the button for 5 seconds then turned it on again but Windows wouldn't boot, I tried F8 and F11 but it just won boot. I have a good knowledge of computers so I'm willing to try fix it. I inserted my Windows 7 disk, it took forever to get to the recovery options. I first tried start up repair but it took all night and I gave up. It did diagnose disk errors however. I decided to try lanch check disk in command prompt but it wont let me because the disk is being used. I cant find a way to make check disk load straight after the BIOS. I tried bootrec too. It just wont work. Im so worried because I have everything on that hard drive and all signs are pointing to that its damaged. Please offer any idea that might help. If I could find a way to extract my important file off it onto a DVD and reinstall Windows 7 I'd be happy enough.