Please Help BSOD !

#1
Hello guys,
I am novice in this field. I only have the .dmp file which i attached with this message. Could you please have a look at what might be the problem. I am using 32 bit Windows Ultimate.
 


Attachments

kaos

Senior Member
#2
ANALYSIS
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 85d33024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00070f0f, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  1f

STACK_TEXT:  
82b29d2c 82e24f3f 00000124 00000000 85d33024 nt!KeBugCheckEx+0x1e
82b29d68 82ad5044 85d292b9 85d33024 82a6e610 hal!HalBugCheckSystem+0xab
82b29d98 82e251f1 85d33ea8 82e32e40 00000000 nt!WheaReportHwError+0x230
82b29eac 82e252e3 85d33ea8 85d33ef8 00000000 hal!HalpMcaReportError+0x3b
82b29ed0 82e2554f 00000000 85d33ef8 82b29ff0 hal!HalpMceHandler+0x8b
82b29ee0 82e1b5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
82b29ff0 82e18261 00000002 801dc000 00000000 hal!HalpMcaExceptionHandler+0x87
82b29ff0 00000000 00000002 801dc000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS

Followup: MachineOwner
---------
DRIVERS

Code:
start    end        module name
80bbe000 80bc6000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
82208000 8230a000   HSX_DPV  HSX_DPV.sys  Fri Feb 13 21:00:17 2009 (4995DF61)
8230a000 823bf000   HSX_CNXT HSX_CNXT.sys Fri Feb 13 20:57:25 2009 (4995DEB5)
823bf000 823cc000   modem    modem.sys    Tue Jul 14 00:55:24 2009 (4A5BC96C)
823cc000 823e3000   USBSTOR  USBSTOR.SYS  Fri Mar 11 04:08:24 2011 (4D79A038)
823e3000 823fa000   usbccgp  usbccgp.sys  Fri Mar 25 03:06:23 2011 (4D8C06AF)
82430000 8267c000   win32k   win32k.sys   unavailable (00000000)
82690000 82699000   TSDDD    TSDDD.dll    unavailable (00000000)
826c0000 826de000   cdd      cdd.dll      unavailable (00000000)
82a06000 82e16000   nt       ntkrpamp.exe Thu Jun 23 03:27:31 2011 (4E02A493)
82e16000 82e4d000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
8a200000 8a209000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
8a209000 8a211000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8a222000 8a22d000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 00:13:13 2009 (4A5BBF89)
8a22d000 8a23e000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
8a23e000 8a246000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
8a246000 8a288000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
8a288000 8a333000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
8a333000 8a3a4000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
8a3a4000 8a3b2000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8a3b2000 8a3fa000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
8a400000 8a427000   avipbb   avipbb.sys   Wed Apr 13 13:28:13 2011 (4DA596DD)
8a437000 8a461000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
8a461000 8a46c000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
8a46c000 8a47d000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
8a47d000 8a485000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8a485000 8a490000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
8a490000 8a4a0000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8a4a0000 8a4eb000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8a4eb000 8a4f2000   pciide   pciide.sys   Tue Jul 14 00:11:19 2009 (4A5BBF17)
8a4f2000 8a500000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
8a500000 8a516000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
8a516000 8a51f000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
8a51f000 8a542000   ataport  ataport.SYS  Tue Jul 14 00:11:18 2009 (4A5BBF16)
8a542000 8a54b000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
8a54b000 8a57f000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
8a57f000 8a590000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8a590000 8a5b1000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8a5b1000 8a5b9000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8a5b9000 8a5c1000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8a5c1000 8a5cc000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
8a5cc000 8a5da000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
8a5da000 8a5f1000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
8a5f1000 8a5fc000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
8a600000 8a60d000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
8a60d000 8a615000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
8a61c000 8a74b000   Ntfs     Ntfs.sys     Fri Mar 11 03:29:11 2011 (4D799707)
8a74b000 8a776000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
8a776000 8a789000   ksecdd   ksecdd.sys   Tue Jul 14 00:11:56 2009 (4A5BBF3C)
8a789000 8a7e6000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
8a7e6000 8a7f4000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
8a7f4000 8a7fd000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
8a800000 8a81f000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
8a81f000 8a826000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
8a826000 8a832000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
8a833000 8a8ea000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
8a8ea000 8a928000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
8a928000 8a94d000   ksecpkg  ksecpkg.sys  Fri Dec 11 04:04:22 2009 (4B21C4C6)
8a94d000 8a95d000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8a95d000 8a965000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
8a965000 8a997000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
8a997000 8a9a8000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
8a9a8000 8a9cd000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
8aa00000 8aa2d000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
8aa2d000 8aa34000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
8aa34000 8ab7d000   tcpip    tcpip.sys    Tue Jun 21 04:25:01 2011 (4E000F0D)
8ab7d000 8abae000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
8abae000 8abb6380   vmstorfl vmstorfl.sys Tue Jul 14 00:28:44 2009 (4A5BC32C)
8abb7000 8abf6000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
8abf6000 8abfe000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
8ee00000 8ee0e000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
8ee26000 8ee80000   afd      afd.sys      Mon Apr 25 03:35:37 2011 (4DB4DDF9)
8ee80000 8eeb2000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
8eeb2000 8eeb9000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
8eeb9000 8eed8000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8eed8000 8eee9000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
8eee9000 8eef7000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8eef7000 8ef0a000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
8ef0a000 8ef1a000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
8ef1a000 8ef1fa00   ssmdrv   ssmdrv.sys   Tue May 05 11:05:18 2009 (4A000F5E)
8ef20000 8ef61000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
8ef61000 8ef6b000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
8ef6b000 8ef75000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8ef75000 8ef81000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8ef81000 8efe5000   csc      csc.sys      Tue Jul 14 00:15:08 2009 (4A5BBFFC)
8efe5000 8effd000   dfsc     dfsc.sys     Wed Apr 27 03:33:45 2011 (4DB78089)
8f800000 8f81a000   WudfPf   WudfPf.sys   Tue Jul 14 00:50:13 2009 (4A5BC835)
8f823000 8f844000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
8f844000 8f855000   amdppm   amdppm.sys   Tue Jul 14 00:11:03 2009 (4A5BBF07)
8f855000 8f85e000   wmiacpi  wmiacpi.sys  Tue Jul 14 00:19:16 2009 (4A5BC0F4)
8f85e000 8f876000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
8f876000 8f883000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
8f883000 8f8b5380   SynTP    SynTP.sys    Fri Jun 19 03:33:00 2009 (4A3AF8DC)
8f8b6000 8f8b7700   USBD     USBD.SYS     Fri Mar 25 03:06:06 2011 (4D8C069E)
8f8b8000 8f8c5000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
8f8c5000 8f8c8700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8f8c9000 8f8d2000   nvsmu    nvsmu.sys    Mon Jun 29 08:36:34 2009 (4A486F02)
8f8d2000 8f8dc000   usbohci  usbohci.sys  Fri Mar 25 03:06:11 2011 (4D8C06A3)
8f8dc000 8f927000   USBPORT  USBPORT.SYS  Fri Mar 25 03:06:22 2011 (4D8C06AE)
8f927000 8f936000   usbehci  usbehci.sys  Fri Mar 25 03:06:12 2011 (4D8C06A4)
8f936000 8f955000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
8f955000 8f999880   nvmf6232 nvmf6232.sys Wed Jul 01 19:54:57 2009 (4A4BB101)
8f99a000 8f9ce000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
8f9ce000 8f9e9000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
8f9e9000 8f9f9000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
90000000 9000d000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
9000d000 9001f000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
9001f000 90029000   rdpbus   rdpbus.sys   Tue Jul 14 01:02:40 2009 (4A5BCB20)
90029000 900e0000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:37:53 2010 (4CCF7981)
900e0000 90119000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:34:49 2011 (4D4A2259)
90119000 901fd000   athr     athr.sys     Sun Apr 27 19:07:41 2008 (4814C0ED)
901fd000 901fe380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
90a00000 90a17000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
90a17000 90a2e000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
90a2e000 90a3c000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
90a3f000 91395660   nvlddmkm nvlddmkm.sys Thu Jul 23 23:05:26 2009 (4A68DEA6)
91396000 91397080   nvBridge nvBridge.kmd Thu Jul 23 22:46:32 2009 (4A68DA38)
91398000 913b0000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
913b0000 913bb000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
913bb000 913dd000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
913dd000 913f5000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
92800000 92844000   usbhub   usbhub.sys   Fri Mar 25 03:06:43 2011 (4D8C06C3)
92844000 92855000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
92855000 92890000   CHDRT32  CHDRT32.sys  Fri Oct 03 19:39:26 2008 (48E666DE)
92890000 928bf000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
928bf000 928d8000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
928d8000 92915000   HSXHWAZL HSXHWAZL.sys Fri Feb 13 20:58:15 2009 (4995DEE7)
92915000 92965000   HdAudio  HdAudio.sys  Tue Jul 14 00:51:46 2009 (4A5BC892)
92965000 92988b80   usbvideo usbvideo.sys Thu Mar 04 04:04:40 2010 (4B8F3158)
92989000 9299f000   cdfs     cdfs.sys     Tue Jul 14 00:11:14 2009 (4A5BBF12)
9299f000 929a9000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
929a9000 929b6000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
929b6000 929c1000   dump_dumpata dump_dumpata.sys Tue Jul 14 00:11:16 2009 (4A5BBF14)
929c1000 929ca000   dump_atapi dump_atapi.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
929ca000 929db000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
929e6000 929fd000   avgntflt avgntflt.sys Fri May 27 15:33:11 2011 (4DDFB627)
9741d000 97463000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
97463000 97473000   ndisuio  ndisuio.sys  Tue Jul 14 00:53:51 2009 (4A5BC90F)
97473000 97486000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
97486000 9750b000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
9750b000 97524000   bowser   bowser.sys   Wed Feb 23 05:05:24 2011 (4D649594)
97524000 97536000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
97536000 97559000   mrxsmb   mrxsmb.sys   Wed May 04 03:43:40 2011 (4DC0BD5C)
97559000 97594000   mrxsmb10 mrxsmb10.sys Sat Jul 09 03:26:07 2011 (4E17BC3F)
97594000 975af000   mrxsmb20 mrxsmb20.sys Wed May 04 03:43:47 2011 (4DC0BD63)
975c7000 975ca180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 22:26:59 2006 (449716A3)
9d825000 9d8bc000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
9d8bc000 9d8c6000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
9d8c6000 9d8e7000   srvnet   srvnet.sys   Fri Apr 29 03:57:12 2011 (4DBA2908)
9d8e7000 9d8f4000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
9d8f4000 9d8fc000   XAudio32 XAudio32.sys Wed Apr 29 19:20:55 2009 (49F89A87)
9d8fc000 9d94b000   srv2     srv2.sys     Fri Apr 29 03:57:19 2011 (4DBA290F)
9d94b000 9d99d000   srv      srv.sys      Fri Apr 29 03:57:31 2011 (4DBA291B)
9d99d000 9d9bd480   WUDFRd   WUDFRd.sys   Tue Jul 14 00:50:44 2009 (4A5BC854)
9d9be000 9d9c7000   asyncmac asyncmac.sys Tue Jul 14 00:54:46 2009 (4A5BC946)
9d9c7000 9d9d2000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)

Unloaded modules:
929db000 929e6000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
a2a0b000 a2a75000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0006A000
975af000 975c7000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8a9cd000 8a9da000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
8a9da000 8a9e5000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
8a9e5000 8a9ee000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
8a9ee000 8a9ff000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000
Ok , the stop code indicates 124 , meaning that its a very high chance of hardware issues

can you download a program call CPUZ, print screen each tab on the program and upload them please ( only about 5 or 6 pics i think )

Also if you have overclocked ure pc please reset all settings to default


update Conexant High Definition SmartAudio - ( sound drivers ) as they are outdated
http://www.conexant.com/support/

also check for Conexant Modem Diagnostic Interface x86 Driver as this looks pretty outdated too
 


Last edited:
#3
Hello again,
Many thanks for detailed reply. I now attached the print screen of each tab to a single file for your analyses. But i never overclocked my pc. I dont even know what it means really. How can I reset that settings to default?
 


Attachments

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