Please Help Cant figure it out :(

Discussion in 'Windows 7 Help and Support' started by Sam Corritore, May 22, 2010.

  1. Sam Corritore

    Sam Corritore New Member

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    My computer worked good for a couple hours then blue screened and wont turn back on - just loads to the windows start up then blue screens - this is the error i get

    problem signature:
    problem event name: startuprepairoffline
    problem signature 01: 6.1.7600.16385
    problem signature 02: 6.1.7600.16385
    problem signature 03: unknown
    problem signature 04: 0
    problem signature 05: autofailover
    problem signature 06: 1
    problem signature 07: baddisk
    os version: 6.1.7600.2.0.0.256.1
    localeID: 1033

    thanks guys!!
     
  2. kemical

    kemical Windows Forum Admin
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    Hi Sam,
    try booting into the bios and changing the boot order so you will boot from disk. Then place the windows 7 disk in the drive and reboot. (remember to press any key when prompted), when you get to the install screen click on 'Repair' instead.
    Any problems post back..
     
  3. Sam Corritore

    Sam Corritore New Member

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    I got the same error except this time in problem signature 05:extendedmedia

    could this mean my hard drive died? or a hardware problem of some sort?
     
  4. kemical

    kemical Windows Forum Admin
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    Does this happen as soon as you boot up? Can you get into the bios at least?
     
  5. Sam Corritore

    Sam Corritore New Member

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    yes i can get to that - if i let it go it shows the windows start up and the it blue screens
     
  6. kemical

    kemical Windows Forum Admin
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    Do you have a windows 7 install disk?
     
  7. RAK

    RAK Extraordinary Member

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    This is worth a try. If you are able to boot into safe mode, do that and uninstall the last few updates which were installed since the error occurred. If this is succesful, make sure you do not have automatic updates turned on. At the same time, open Msconfig - startup tab, and untick anything there relating to third party software.
     
  8. cybercore

    cybercore New Member

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    Sounds like your hard drive might have gone bad on you.



    Try:


    1.


    2.

    boot your OS CD and run chkdsk from the Repair Console


    As Kemical said, you need 7 dvd in your drive.
     

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