Please Help Cant figure it out :(

#1
My computer worked good for a couple hours then blue screened and wont turn back on - just loads to the windows start up then blue screens - this is the error i get

problem signature:
problem event name: startuprepairoffline
problem signature 01: 6.1.7600.16385
problem signature 02: 6.1.7600.16385
problem signature 03: unknown
problem signature 04: 0
problem signature 05: autofailover
problem signature 06: 1
problem signature 07: baddisk
os version: 6.1.7600.2.0.0.256.1
localeID: 1033

thanks guys!!
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Hi Sam,
try booting into the bios and changing the boot order so you will boot from disk. Then place the windows 7 disk in the drive and reboot. (remember to press any key when prompted), when you get to the install screen click on 'Repair' instead.
Any problems post back..
 


#3
I got the same error except this time in problem signature 05:extendedmedia

could this mean my hard drive died? or a hardware problem of some sort?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Does this happen as soon as you boot up? Can you get into the bios at least?
 


#5
yes i can get to that - if i let it go it shows the windows start up and the it blue screens
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
Do you have a windows 7 install disk?
 


RAK

Extraordinary Member
#7
This is worth a try. If you are able to boot into safe mode, do that and uninstall the last few updates which were installed since the error occurred. If this is succesful, make sure you do not have automatic updates turned on. At the same time, open Msconfig - startup tab, and untick anything there relating to third party software.
 


#8
problem signature 07: baddisk
Sounds like your hard drive might have gone bad on you.



Try:


1.

try booting into the bios and changing the boot order so you will boot from disk. Then place the windows 7 disk in the drive and reboot. (remember to press any key when prompted), when you get to the install screen click on 'Repair' instead.

2.

boot your OS CD and run chkdsk from the Repair Console


As Kemical said, you need 7 dvd in your drive.
 


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