Windows 7 Please HELP! I got random BSOD and Restarts

[roy392003]

Hi! My computer random show up BSOD than restart....Can anyone help for solve this problem?

Link Removed

 

[roy392003]

please help...

 

[pintu hansdah]

Hey guys don't Get panic of [BSOD] Blue screen of death error . All you have to do just start your system with SafeMode
go to control panel
goto uninstall programs
over there uninstall all unnecessary programs that you have recently installed or incompatible drivers,
then restart the system hope so your system get remedy from BSOD....
Remember [most of BSOD occurs just because of software conflicts or because of incompatible drivers that is installed on your system]
if not then try this option........
If you are using xp run
win button+r
that will open a run dialog box type there
msconfig then Enter
win7 users just type at start option msconfig or do same as xp
after running msconfig System Configuration tools will appear
1.goto to services menu
2.at below you can see a checkbox of Hide all microsoft services
3.tick that checkbox
4.now from the list of services uncheck all those unnecessary services that is on your list and which you know them, that was not installed earlier...
5.click apply
6.now goto to startup menu you can see right of services
7.again uncheck unnecessary items on the list.
8.apply
9.exit with restart...
Damn sure this will remove your BSOD

 

[usasma]

If this is an illegal copy of Windows, then it's likely that we're not going to be able to help.
Please run the Windows Genuine Validation tool from here and post the results in your next post: Link Removed
Press the "Copy" button in the lower right, then paste it into your next post.

Both memory dumps blame your video - but they date from 6 and 17 September.
Are the date/time/region settings on your system correct?
I don't know if these are related to your current problems or not - but here's a link on how to troubleshoot these issues: Link Removed

You have a NETGEAR WN121T Wireless USB 2.0 Adapter
Win7 doesn't like these devices, especially with older (Vista era) drivers.
Here's my rant on these devices:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Your E: and H: drives are extremely overfull (less than 1% free space). Each hard drive should have 15% free space in order to perform optimally. Please free up at least 10% free space on all drives IMMEDIATELY. This will minimize the performance problems while you figure out how to free up 15% free space.

You have a RAID array and numerous hard drives - what make/model/wattage is your Power Supply?

I see no evidence of BSOD's in MSINFO32 since May of 2012. That means that the BSOD's aren't being recorded for some reason. Most often this is a hardware problem - but it can be due to other reasons.
Please start by running these free hardware diagnostics: Link Removed - Invalid URL
Check your temperatures with a free tool such as Speedfan (which is installed on your system)

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] Link Removed [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): Link Removed (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Link Removed - Invalid URL
[/quote

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Win7 systems.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Link Removed - Invalid URL (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: Link Removed

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install". Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

BIOS64.sys Sat Jun 7 20:12:00 2003 (3EE27F50)
This is probably aBIOSTAR I/O driver file
Link Removed - Invalid URL
This one MUST be removed from your system!!!

BS_I2c64.sys Mon Jun 16 02:45:18 2008 (48560BFE)
Found in BIOSTAR BIOS Flash Utility
Link Removed
Please remove from your system

BS_TPIO64.sys Wed Apr 29 23:17:44 2009 (49F91858)
Found in BIOSTAR BIOS Flash Utility
Link Removed
Please remove from your system

Tosrfhid.sys Tue May 19 21:23:51 2009 (4A135BA7)
Toshiba Bluetooth HID Driver
Link Removed - Invalid URL

tosporte.sys Tue Jun 16 06:48:47 2009 (4A37788F)
Toshiba Bluetooth Port Emulation Driver
Link Removed - Invalid URL

tosrfbd.sys Tue Jul 7 08:13:38 2009 (4A533BF2)
Toshiba Bluetooth RF Bus Driver
Link Removed - Invalid URL

tosrfusb.sys Tue Jul 28 04:45:07 2009 (4A6EBA93)
Toshiba Bluetooth Driver
Link Removed - Invalid URL

tosrfcom.sys Tue Jul 28 06:18:20 2009 (4A6ED06C)
Toshiba Bluetooth Driver
Link Removed - Invalid URL

usbfilter.sys Wed Oct 7 03:44:08 2009 (4ACC46C8)
AMD USB Filter Driver (likely part of the chipset drivers)
Link Removed - Invalid URL

ahcix64s.sys Wed Oct 21 09:40:52 2009 (4ADF0F64)
AMD AHCI Compatible RAID Controller
Link Removed - Invalid URL


Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Mon Sep 17 12:31:26.046 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\091712-21949-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]2 days 2:45:19.131[/B]
BugCheck Code: [B]BugCheck 116, {fffffa801378e4e0, fffff880092a7008, 0, 2}[/B]
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]atikmpag.sys ( atikmpag+7008 )[/B]
BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x116_IMAGE_atikmpag.sys[/B]
  BIOS Version                  080015 
  BIOS Release Date             08/31/2011
  Manufacturer                  BIOSTAR Group
  Product Name                  TA890FXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  6 04:48:24.619 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\090612-18548-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (6 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]2 days 3:49:37.774[/B]
BugCheck Code: [B]BugCheck 116, {fffffa80192074e0, fffff88009282768, 0, 2}[/B]
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify checksum for win32k.sys
Probably caused by :[B]atikmpag.sys ( atikmpag+8768 )[/B]
BugCheck Info: [B]VIDEO_TDR_FAILURE (116)[/B]
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0x116_IMAGE_atikmpag.sys[/B]
  BIOS Version                  080015 
  BIOS Release Date             08/31/2011
  Manufacturer                  BIOSTAR Group
  Product Name                  TA890FXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

[font=lucida console]**************************Mon Sep 17 12:31:26.046 2012 (UTC - 4:00)**************************
[B]BIOS64.sys                  Sat Jun  7 20:12:00 2003 (3EE27F50)[/B]
[B]BS_I2c64.sys                Mon Jun 16 02:45:18 2008 (48560BFE)[/B]
[B]BS_TPIO64.sys               Wed Apr 29 23:17:44 2009 (49F91858)[/B]
[B]Tosrfhid.sys                Tue May 19 21:23:51 2009 (4A135BA7)[/B]
[B]tosporte.sys                Tue Jun 16 06:48:47 2009 (4A37788F)[/B]
[B]tosrfbd.sys                 Tue Jul  7 08:13:38 2009 (4A533BF2)[/B]
tosrfusb.sys                Tue Jul 28 04:45:07 2009 (4A6EBA93)
tosrfcom.sys                Tue Jul 28 06:18:20 2009 (4A6ED06C)
ahcix64s.sys                Wed Oct 21 09:40:52 2009 (4ADF0F64)
amdiox64.sys                Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
Rt64win7.sys                Mon Mar 22 05:57:14 2010 (4BA73EFA)
WmVirHid.sys                Tue Apr 27 16:08:53 2010 (4BD74455)
WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)
WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)
RTKVHD64.sys                Fri Apr 30 05:05:58 2010 (4BDA9D76)
LVPr2M64.sys                Fri May  7 21:38:16 2010 (4BE4C088)
lvrs64.sys                  Tue Nov  9 21:36:46 2010 (4CDA053E)
lvuvc64.sys                 Tue Nov  9 21:37:14 2010 (4CDA055A)
AtihdW76.sys                Wed Nov 17 07:02:04 2010 (4CE3C43C)
atikmpag.sys                Thu Nov 25 21:16:47 2010 (4CEF188F)
atikmdag.sys                Thu Nov 25 21:46:44 2010 (4CEF1F94)
speedfan.sys                Sat Dec 18 06:03:51 2010 (4D0C9517)
epfwwfp.sys                 Tue Jun 28 03:30:08 2011 (4E098300)
epfw.sys                    Tue Jun 28 03:30:10 2011 (4E098302)
ehdrv.sys                   Tue Jun 28 03:34:38 2011 (4E09840E)
EpfwLWF.sys                 Mon Jul 11 12:19:38 2011 (4E1B229A)
eamonm.sys                  Tue Aug  2 05:33:29 2011 (4E37C469)
[B]sptd.sys                    Sat Aug 20 00:34:53 2011 (4E4F396D)[/B]
[B]dtsoftbus01.sys             Mon Oct 17 08:12:30 2011 (4E9C1BAE)[/B]
avata6yi.SYS                Mon Oct 17 11:34:18 2011 (4E9C4AFA)
mbam.sys                    Tue Mar 20 12:04:48 2012 (4F68AAA0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep  6 04:48:24.619 2012 (UTC - 4:00)**************************
usbfilter.sys               Wed Oct  7 03:44:08 2009 (4ACC46C8)
avmfawox.SYS                Mon Oct 17 11:34:18 2011 (4E9C4AFA)
AtihdW76.sys                Thu Feb 23 07:30:12 2012 (4F463154)
[B]AODDriver2.sys              Tue Mar  6 04:55:00 2012 (4F55DEF4)[/B]
atikmpag.sys                Thu Apr  5 21:10:44 2012 (4F7E4294)
atikmdag.sys                Thu Apr  5 21:48:25 2012 (4F7E4B69)
[/font]

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avata6yi.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Link Removed - Invalid URL
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avmfawox.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Link Removed - Invalid URL
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Link Removed - Invalid URL

 

[roy392003]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0F2EFB75-F1F9-466A-8CD0-C416BF473991}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0F2EFB75-F1F9-466A-8CD0-C416BF473991}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1801686883-3928919087-1312348882</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>TA890FXE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20110831000000.000000+000</Date></BIOS><HWID>CB4C3407018400F6</HWID><UserLCID>0C04</UserLCID><SystemLCID>0C04</SystemLCID><TimeZone>太平洋標準時間(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3AD7DA082CCB586</Val><Hash>zfEDf2eKjn2xS4Vw7bznnJ4D2oE=</Hash><Pid>89388-707-9439881-65561</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-3076-7600.0000-0512011
Installation ID: 014156044556301650948416292286669776819432638663886826
Processor Certificate URL: Link Removed
Machine Certificate URL: Link Removed
Use License URL: Link Removed
Product Key Certificate URL: Link Removed
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 24/10/2012 3:59:47 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:6:2012 03:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OgAAAAIABAABAAEAAgADAAAAAQABAAEAHKKmMXcW5HMQM/TjRHk2+bZbJuS3dsC1Yj1oH1txBkwC0A==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 083111 APIC2058
FACP 083111 FACP2058
SRAT AMD FAM_F_10
HPET 083111 OEMHPET
MCFG 083111 OEMMCFG
OEMB 083111 OEMB2058
SSDT A M I POWERNOW
SLIC ACRSYS ACRPRDCT

 

[usasma]

Thanks for the report. It's gonna take a bit of time to look over.
Meanwhile, please continue with the suggestions that I made in my previous post.

 

[roy392003]

What is aBIOSTAR I/O driver file? I can't find it...

BIOS64.sys Sat Jun 7 20:12:00 2003 (3EE27F50)
This is probably aBIOSTAR I/O driver file
Link Removed - Invalid URL
This one MUST be removed from your system!!!

 

[roy392003]

I only have RAID 0 installed in my computer.All other hard drive is external hard drive.
I use 4 Crucial 64GB SATA6Gb/s SSD to make RAID 0 form BIOSTAR motherborad RAID drive.
I also use ULTRA 750W power supply.

 

[roy392003]

I forgot something to say.When I was use HD4870 everything is fine(one year ago).And than I bought another HD4870 to make corssfire.Start BSOD..
at the end I sold out those two HD4870 video card and bought a HD6870 (Which l'm use now) still have BSOD.

 

[GeneralHiningII]

C:\WINDOWS\DRIVERS
or
C:\WINDOWS\SYSTEM32

 

[usasma]

It's possible that the PSU isn't strong enough. I'd suggest removing some extra stuff (the more you remove, the more likely you are to see if it's an issue or not) and seeing if that makes the errors less frequent.

SSD's can cause BSOD's - and with RAID drivers that can make them even more unstable.
Please:
- update the firmware on the SSD's to the latest available version
- update the storage controller drivers on your motherboard to the latest available version. If they're not dated from 2012, then post back and we'll see what we can locate.

I suspect that it's associated with the BioStar BIOS flash utility.
Please uninstall that, reboot, and check in C:\Windows\System32\drivers to see if it's there.
(for others looking here, I use the "lm kv m" command in WinDbg to find info on the driver)

 

[roy392003]

SSD firmware on latest version. storage controller drivers on motherboard is latest version form biostar.
750W power supply not enough

 

[usasma]

I don't know if 750 watt is enough or not - as I don't know the exact construction of your system, nor the age and specifications of your power supply. I suggest the test to help rule out that as a possible cause.

Drivers at BioStar probably aren't the latest available.
Latest available from AMD (update Chipset and RAID): Link Removed