Please HELP! I got random BSOD and Restarts

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by roy392003, Oct 23, 2012.

  1. roy392003

    roy392003 Well-Known Member

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    #1 roy392003, Oct 23, 2012
    Last edited: Oct 23, 2012
  2. roy392003

    roy392003 Well-Known Member

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    please help...:cry_smile:
     
  3. pintu hansdah

    pintu hansdah New Member

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    Hey guys don't Get panic of [BSOD] Blue screen of death error . All you have to do just start your system with SafeMode
    go to control panel
    goto uninstall programs
    over there uninstall all unnecessary programs that you have recently installed or incompatible drivers,
    then restart the system hope so your system get remedy from BSOD....
    Remember [most of BSOD occurs just because of software conflicts or because of incompatible drivers that is installed on your system]
    if not then try this option........
    If you are using xp run

    win button+r
    that will open a run dialog box type there
    msconfig then Enter

    win7 users just type at start option msconfig or do same as xp
    after running msconfig System Configuration tools will appear
    1.goto to services menu
    2.at below you can see a checkbox of Hide all microsoft services
    3.tick that checkbox
    4.now from the list of services uncheck all those unnecessary services that is on your list and which you know them, that was not installed earlier...
    5.click apply
    6.now goto to startup menu you can see right of services
    7.again uncheck unnecessary items on the list.
    8.apply
    9.exit with restart...
    Damn sure this will remove your BSOD
    :razz:
     
  4. usasma

    usasma Fantastic Member
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    If this is an illegal copy of Windows, then it's likely that we're not going to be able to help.
    Please run the Windows Genuine Validation tool from here and post the results in your next post: http://go.microsoft.com/fwlink/?linkid=52012
    Press the "Copy" button in the lower right, then paste it into your next post.

    Both memory dumps blame your video - but they date from 6 and 17 September.
    Are the date/time/region settings on your system correct?
    I don't know if these are related to your current problems or not - but here's a link on how to troubleshoot these issues: Video TDR Timeout - 0x116 + 0x117

    You have a NETGEAR WN121T Wireless USB 2.0 Adapter
    Win7 doesn't like these devices, especially with older (Vista era) drivers.
    Here's my rant on these devices:
    Your E: and H: drives are extremely overfull (less than 1% free space). Each hard drive should have 15% free space in order to perform optimally. Please free up at least 10% free space on all drives IMMEDIATELY. This will minimize the performance problems while you figure out how to free up 15% free space.

    You have a RAID array and numerous hard drives - what make/model/wattage is your Power Supply?

    I see no evidence of BSOD's in MSINFO32 since May of 2012. That means that the BSOD's aren't being recorded for some reason. Most often this is a hardware problem - but it can be due to other reasons.
    Please start by running these free hardware diagnostics: Hardware Diagnostics
    Check your temperatures with a free tool such as Speedfan (which is installed on your system)

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
     
  5. roy392003

    roy392003 Well-Known Member

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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {0F2EFB75-F1F9-466A-8CD0-C416BF473991}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0F2EFB75-F1F9-466A-8CD0-C416BF473991}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1801686883-3928919087-1312348882</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>TA890FXE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20110831000000.000000+000</Date></BIOS><HWID>CB4C3407018400F6</HWID><UserLCID>0C04</UserLCID><SystemLCID>0C04</SystemLCID><TimeZone>太平洋標準時間(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3AD7DA082CCB586</Val><Hash>zfEDf2eKjn2xS4Vw7bznnJ4D2oE=</Hash><Pid>89388-707-9439881-65561</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-3076-7600.0000-0512011
    Installation ID: 014156044556301650948416292286669776819432638663886826
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 24/10/2012 3:59:47 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:6:2012 03:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: OgAAAAIABAABAAEAAgADAAAAAQABAAEAHKKmMXcW5HMQM/TjRHk2+bZbJuS3dsC1Yj1oH1txBkwC0A==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 083111 APIC2058
    FACP 083111 FACP2058
    SRAT AMD FAM_F_10
    HPET 083111 OEMHPET
    MCFG 083111 OEMMCFG
    OEMB 083111 OEMB2058
    SSDT A M I POWERNOW
    SLIC ACRSYS ACRPRDCT
     
  6. usasma

    usasma Fantastic Member
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    Thanks for the report. It's gonna take a bit of time to look over.
    Meanwhile, please continue with the suggestions that I made in my previous post.
     
  7. roy392003

    roy392003 Well-Known Member

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  8. roy392003

    roy392003 Well-Known Member

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    I only have RAID 0 installed in my computer.All other hard drive is external hard drive.
    I use 4 Crucial 64GB SATA6Gb/s SSD to make RAID 0 form BIOSTAR motherborad RAID drive.
    I also use ULTRA 750W power supply.
     
  9. roy392003

    roy392003 Well-Known Member

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    I forgot something to say.When I was use HD4870 everything is fine(one year ago).And than I bought another HD4870 to make corssfire.Start BSOD..
    at the end I sold out those two HD4870 video card and bought a HD6870 (Which l'm use now) still have BSOD.
     
  10. GeneralHiningII

    GeneralHiningII Honorable Member

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    C:\WINDOWS\DRIVERS
    or
    C:\WINDOWS\SYSTEM32
     
  11. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    It's possible that the PSU isn't strong enough. I'd suggest removing some extra stuff (the more you remove, the more likely you are to see if it's an issue or not) and seeing if that makes the errors less frequent.

    SSD's can cause BSOD's - and with RAID drivers that can make them even more unstable.
    Please:
    - update the firmware on the SSD's to the latest available version
    - update the storage controller drivers on your motherboard to the latest available version. If they're not dated from 2012, then post back and we'll see what we can locate.

    I suspect that it's associated with the BioStar BIOS flash utility.
    Please uninstall that, reboot, and check in C:\Windows\System32\drivers to see if it's there.
    (for others looking here, I use the "lm kv m" command in WinDbg to find info on the driver)
     
  12. roy392003

    roy392003 Well-Known Member

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    SSD firmware on latest version. storage controller drivers on motherboard is latest version form biostar.
    750W power supply not enough:confused:
     
  13. usasma

    usasma Fantastic Member
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    I don't know if 750 watt is enough or not - as I don't know the exact construction of your system, nor the age and specifications of your power supply. I suggest the test to help rule out that as a possible cause.

    Drivers at BioStar probably aren't the latest available.
    Latest available from AMD (update Chipset and RAID): AMD Chipset Drivers
     

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