Please help. Identifying - no internet access. windows 7!!

Discussion in 'Windows 7 Help and Support' started by bmx, Dec 29, 2010.

  1. bmx

    bmx New Member

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    Ok I have been dealing with this problem for about 5 days and I can't stand it anymore. My home internet constantly is on identifying no internet access. But I can connect to the wireless. Sometimes it works for a bit then drops off to no internet access. This is very frustrating and I am running 64bit windows 7.

    I AM NOT VERY GOOD WITH COMPUTERS so I may need instructions if it is too complicated. Please help me this is driving me crazy.

    I have tried to reset the router and all the easy things.
    It also drops to no internet for my xbox and ipod touch also. :mad::mad:

    A few things- the computer is brand new, the wireless in unsecured, and we have 2 of these computers and the other one works fine?????? BUT my xbox and ipod touch both drop it too, so it can't just be my computer?
     
    #1 bmx, Dec 29, 2010
    Last edited: Dec 29, 2010
  2. kemical

    kemical Windows Forum Admin
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    Hi bmx,
    have you tried contacting your ISP? Also have you ran any malware or anti virus scans?
     
  3. bmx

    bmx New Member

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    The computer is brand new i doubt I have an viruses and I don't think it is my ISP because other computers work but mine doesnt and neither does my xbox or ipod (which is why I think it isn't a virus also)
     

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