- Story: Saturday night I went to sync my iphone with itunes. When I plugged it in. I received a blue screen. I wasn't able to document what is said because it restarted my computer. On startup it displayed this message. Now when i try to open Itunes, it will blue screen and restart. I've uninstalled and installed multiple times. I have been using the same configurations the whole life of my computer, and this started happening Saturday. Only modifications since then has been a couple security updates.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7600
Service Pack: 0_0
Files that help describe the problem:
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- My PC: Windows Home Premium 64 Bit, AMD Athlon II Dual Core M300, 4 GB Ram,
- Any information would be helpful because this is quite frustrating. Thanks in advance!