Hi. I have a first generation envy 14 running windows 7 HP. Ports (COM and lpt) were showing up and working fine up until I reformatted the computer. I then noticed that they were gone. I installed all the drivers for my machine, most notably the chipset drivers, from the HP website. I enabled "show hidden devices" in device manager. I reformatted again, including trying windows 8 beta, and then back to 7. I went through the bios to look for an option to turn ports on or off, and couldn't find it. So I updated to the latest bios and checked again, including finding a way into the advanced menu. I'm at a loss now... its like the ports don't exist? Any ideas?