Printer software keeps uninstalling during installation

Discussion in 'Windows 7 Help and Support' started by jonean02, May 2, 2010.

  1. jonean02

    jonean02 Senior Member

    Joined:
    May 2, 2010
    Messages:
    2
    Likes Received:
    0
    My lexmark wifi printer wasnt working so I uninstalled the software thinking re-installing would solve the problem. Now, whenever I try to re-install the Lexmark software, as soon as it installs the uninstall option (part way through loading the application and I know this as it updates as installing) it starts to uninstall itself. I have tried countless driver sites but they all have the same issue. Is this a Windows 7 issue?
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,046
    Likes Received:
    300
    Hi

    Make sure you have removed the old driver installation completely.
    Go to the folder where is installs and delete it.

    Download and run CCleaner, and it's registry checker, it's free.

    Next, try uninstalling you printer in Device Manager.
    Then reboot and let Windows detect it again.

    If windows doesn't find drivers for it on it's own, and asks if you want to let it search online let it.

    Last, try installing manually again.

    Mike
     

Share This Page

Loading...