Printer Spooler Error

Discussion in 'Windows 7 Help and Support' started by vityea, Jun 22, 2010.

  1. vityea

    vityea New Member

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    Hi all I'm new here,

    could anyone tell me how to fix printer spooler error? it doesn't start running. When I click start it show this "Error 1068: The dependcy service or group failed to start."

    Thanks
     
  2. pcs3657

    pcs3657 New Member

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    To resolve the problem, fix the dependency information for the Spooler service.
    Click Start, Run and type the following:
    CMD /K SC CONFIG SPOOLER DEPEND= RPCSS
    Alternately, to accomplish this using Registry Editor:

    Click Start, Run and type Regedit.exe
    Navigate to the following branch
    HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Spooler
    In the right-pane, double-click the DependOnService value
    Delete the existing data, and then type RPCSS
    Close Regedit.exe
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Just an observation, my registry entry has "RPCSS http". Possibly because I have a wireless print server but not sure.

    Otherwise, is there anything in the Devices and Printers window that might have been a bad install and causing problems when it tries to load one of the printers?

    Have you tried using Task Manager or the Services Admin Window to shutdown and restart the Print Spooler?
     
  4. vityea

    vityea New Member

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    Hi pcs3657, thanks for your help. I tried to do as what you told but I still have the same error.
     
  5. webscaper

    webscaper Senior Member

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    Click on the dependencies tab in the print spooler service properties window and you will see which services are required for the print spooler service to run.

    If any of these services are not running then the print spooler service will fail to to start.
     

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  6. kristain

    kristain New Member

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    Hi,

    Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

    In the window that opens (Services) look for "Print Spooler" on the right

    Right-click "Print Spooler" and select "Properties".

    Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

    Make sure the 2 text boxes underneath say "1" in them.

    Click Ok until you are back at the Services window, close it and you're good to go.

    Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

    The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic
     

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