Problem connecting microsoft bluetooth notebook mouse 5000

Eric Lawrence

New Member
I recently upgraded to Windows 7 and since the upgrade my Microsoft Bluetooth Notebook Mouse 5000 cannot connect to my computer. It worked perfectly in Windows Vista. I have a Sony VGN-FW235J. I updated all my device drivers and still nothing works. I have read a ton of forum posts about how to connect bluetooth devices in Windows 7 and nothing has helped. My bluetooth devices icon finally appears when i start my computer but when I go to connect the mouse it doesn't appear in the window. I have clicked the connect button so that it flashes green and red and still nothing. Please help. Thank you.

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.