Problem with HP 1610 printer

Discussion in 'Windows 7 Hardware' started by Neal Carron, Jul 7, 2010.

  1. Neal Carron

    Neal Carron Senior Member

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    I am on a Toshiba Satellite M500 Laptop, with Win7.
    And I have connected the HP PSC 1610 All-In-One Inkjet printer.
    All used to work fine.
    In particular the printer LCD properly displayed all instructions, menus, and printing progress.

    Then I recently installed HP Update Version 5.002.006.003
    Now the scan fails.
    The scanning window is truncated, and shows error 4,[(3,42,0)]
    And the LCD display on the printer is blank.

    Any suggestions?
    (Or must I contact HP?)
    Thanks,
    Neal Carron
     
  2. zvit

    zvit Honorable Member

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    First, like you said, you can contact HP or ask on an HP forum: IT Resource Center forums
    What I would do first is install a previous driver and see if the problem goes away.
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Are you in 32 or 64 bit windows? I do not see the version you mention under updates.
     
    #3 Saltgrass, Jul 9, 2010
    Last edited: Jul 9, 2010

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