problem with install win 7 on new laptop

sasa

New Member
#1
I have problem with new sony vaio laptop. started to install win 7 home premium and during insallation my battery went down and terminated installation. now i'm stuck. it won't start again. installation is on laptop hard disc. can i start it again somehow?
 


Pauli

Extraordinary Member
Premium Supporter
#2
Since it's a new computer, it has a warranty. Take it to the seller, and demand a new battery. You might even squeeze them to install Windows 7? If they're customer friendly, they'll do it.
 


Saltgrass

Excellent Member
Microsoft Community Contributor
#3
Installs may stop at different points and be useable or not. If it was still running from the files in memory, those will probably be gone. If it got to the reboot where it switches to the hard drive, it may restart, but you say it won't start again.. What exactly won't start again, the install or the laptop?

Can you download the files again or recover them and start over?
 


sasa

New Member
#4
install won't start again...how can i started again from the hard disc
 


whs

Extraordinary Member
#5
Get the official Win7 .iso from Digital River, install that and activate it with the 25digit product key which you find on the COA sticker on the bottom of your laptop.
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.