problem with network drivers(no internet)

#1
Hey im not too sure if this would be entirely a windows 7 problem or a combination of different things either way, i bought a new computer(more gaming focus) and bought windows 7 for the computer and instantly installed it after that i went to go on the internet but it said no network drivers were found after looking around on the internet the only way of remedying this fault(that i found) seems to be to either search for updates but i cant connect to the internet so i cant search for them or download drivers manually so i downloaded prowin32(because i installed the 32 bit windows 7) so i clicked on it but it doesn't seem to work. any help will be greatly appreciated.
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#2
First look in device manager in control panel to see if you can identify the network card, making a note of any info. You could then try removing the device and rebooting to see if Windows picks up on it and installs a driver for you. If that fails the use another connected pc to download drivers from the manufacturer's site.
 


GeneralHiningII

Honorable Member
#3
When you bought the new computer did it come with any driver disks?
 


#4
GeneralhiningII: i dont think it did.
Patcooke: ill give that a go and get back to you.
 


#5
Patcooke: i went into device manager and i could not find a network card but i did see there was a problem with both the Ethernet controller and the smbus controller i tried to troubleshoot but it said that there was no Ethernet or smbus connection, does this mean anything?
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#6
The ethernet controller is your network card, try removing it and see if Windows detects and installs it on reboot.
 


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