Problem with ntoskrnl.exe

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Dragonburn, Nov 11, 2012.

  1. Dragonburn

    Dragonburn New Member

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    View attachment W7F_11-11-2012.zip Hi again.

    Just got a new BSOD.

    I used your guide and here you got all info on my system send in zip file.

    I uppdated Kaspersky to 2013, updated logitech and wow drivers and new network driver.
    i Uninstalled AI charger, but still i got a freeze in start of windows and blue screen later.

    Can you look at this?

    Thx in advance
     
  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Only 1 memory dump in the upload - please don't use cleaning programs such as CCleaner while we're troubleshooting.

    Only 101 updates since SP1 - most systems have 130 to 140. Please visit Windows Update and get ALL available updates.

    We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:
    The memory dump blames your network driver ( e1c62x64.sys ). Please:
    - download a fresh copy of the network drivers from Intel Download Center
    - un-install the current network adapter drivers from your system
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Analysis:
    The following is for informational purposes only.
    Code:
    [font=lucida console]**************************Sun Nov 11 03:47:57.683 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111112-8642-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
    System Uptime:[B]0 days 0:02:30.183[/B]
    BugCheck Code: [B]BugCheck 19, {20, fffffa800abcfa20, fffffa800abcfb40, 412000f}[/B]
    *** WARNING: Unable to verify timestamp for e1c62x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
    Probably caused by :[B]e1c62x64.sys ( e1c62x64+a8c3 )[/B]
    BugCheck Info: [B]BAD_POOL_HEADER (19)[/B]
    Arguments: 
    Arg1: 0000000000000020, a pool block header size is corrupt.
    Arg2: fffffa800abcfa20, The pool entry we were looking for within the page.
    Arg3: fffffa800abcfb40, The next pool entry.
    Arg4: 000000000412000f, (reserved)
    BUGCHECK_STR:  0x19_20
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]X64_0x19_20_e1c62x64+a8c3[/B]
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: [B]3500[/B]
      BIOS Version                  0804
      BIOS Release Date             08/07/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/font]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [font=lucida console]**************************Sun Nov 11 03:47:57.683 2012 (UTC - 5:00)**************************
    LGBusEnum.sys      Mon Nov 23 20:36:48 2009 (4B0B38B0)
    amdxata.sys        Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    ICCWDT.sys         Wed Aug 18 04:27:45 2010 (4C6B9981)
    MO3v2Driver.sys    Sun Nov 21 21:20:58 2010 (4CE9D38A)
    ASUSFILTER.sys     Tue Sep 20 11:46:33 2011 (4E78B559)
    iusb3hub.sys       Tue Mar 27 04:09:29 2012 (4F7175B9)
    iusb3xhc.sys       Tue Mar 27 04:09:32 2012 (4F7175BC)
    kltdi.sys          Fri Jun  8 03:38:01 2012 (4FD1ABD9)
    kl1.sys            Tue Jun 19 09:27:15 2012 (4FE07E33)
    HECIx64.sys        Mon Jul  2 18:14:58 2012 (4FF21D62)
    asahci64.sys       Tue Jul 17 23:15:00 2012 (50062A34)
    klim6.sys          Thu Aug  2 07:09:23 2012 (501A5FE3)
    klflt.sys          Fri Aug  3 12:10:13 2012 (501BF7E5)
    e1c62x64.sys       Fri Aug 10 18:44:15 2012 (50258EBF)
    asmtxhci.sys       Mon Aug 20 08:28:15 2012 (50322D5F)
    asmthub3.sys       Mon Aug 20 08:28:29 2012 (50322D6D)
    [/font]
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
    http://www.carrona.org/drivers/driver.php?id=MO3v2Driver.sys
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
    http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
    http://www.carrona.org/drivers/driver.php?id=kltdi.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=asahci64.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
     
  3. Dragonburn

    Dragonburn New Member

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    But it seems like its the network driver that screw me?
    The thing is i have the latest network driver from intel download site. 17.4 its called so i cant update it no moore.
    Any ide how to fix this?
    Pc got mutch moore stable when i deleted kaspersky anti virus 2013
     
  4. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    The error points to a networking driver.
    BUT, Kaspersky affects the network traffic - so it's possible that Kaspersky could be the cause.

    We're just starting out here, so there's a whole bunch of testing to be done before we can say what's causing this.

    To update the driver:
    By using this method you will:
    - uninstall the current driver first
    - then you'll install a fresh copy of it
     

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