problem with opening some websites

faww

New Member
#1
hello, im using hp pavilion dv6000 with windows 7
its about a year now that i found out i cant open some websites with my laptop but with the same internet access (my home network) with other laptops i can access them as usual i know the problem is with my windows cos i have been using the same windows 7 since 2010 and never had any problem cos i take really good care of it so far iv been testing all the way around to find the problem ( im on ADSL BDW) ( i use ESET smart security and Malwarebytes' Anti-Malware)(same problem in firefox or IE)
i have tried these :
1-Reseting Internet Protocol (TCP/IP)
2-cheking automatic on services.msc for :
o Computer Browser
o DHCP Client
o DNS Client
o Network Connections
o Network Location Awareness
o Remote Procedure Call (RPC)
o Server
o TCP/IP Netbios helper
o Workstation
3-Flushing DNS cache
4-updating my drivers

here is my ipconfig /all : Windows IP Configuration

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\faww> ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : faww-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter USA Server:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : USA Server
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 100.100.100.30(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 213.133.98.99
213.133.99.99
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Network Bridge:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 02-1E-68-00-1E-91
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c29:dab3:6de8:ee00%34(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 15, 2013 6:49:00 PM
Lease Expires . . . . . . . . . . : Tuesday, January 15, 2013 7:49:00 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 268573887
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-E6-72-42-00-1E-68-00-1E-91

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-F6-0C-69-C0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-37-77-08-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet
1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::bd23:e9be:e8b5:e7eb%25(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.231.235(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 604000342
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-E6-72-42-00-1E-68-00-1E-91

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet
8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::70f0:188d:672d:4196%26(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.65.150(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 620777558
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-E6-72-42-00-1E-68-00-1E-91

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:6464:641e::6464:641e(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 213.133.98.99
213.133.99.99
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0ACCDE9A-BB15-4AF1-8342-912A300347F1}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5E637F48-A840-466B-97DF-D9D19DEA9FB8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F60C69C0-69FC-49B6-A65F-336EC253557C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{06D608F6-65AD-4265-9F43-179F6F0F1601}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{98BE0671-7976-4BAF-8258-EFCCADA692A5}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BF4AD25A-5CC7-4F8A-BD0C-1B4E24CE4881}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\faww>

thanx so much i really need help on this one
 


Last edited:

patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#2
Sounds most likely to be a security blocking/firewalling problem. Have you tried temporarily disabling all your security software and firewall?
 


faww

New Member
#3
Sounds most likely to be a security blocking/firewalling problem. Have you tried temporarily disabling all your security software and firewall?
yep but ill do it again as you requested,

ok im disabling ESET now and there is no change
i disabled Malwarebytes' Anti-Malware and i can now open one of those websites but not other 2
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#4
Have you ever had Norton installed. Even after uninstalling it can leaveproblems behind.
 


faww

New Member
#5
Have you ever had Norton installed. Even after uninstalling it can leaveproblems behind.
i think i installed Norton in 2010 yea but just for 2 days i guess, what should i do to fix it?
 


faww

New Member
#7
wow , thanx man i cant believe they are working now

your the best man

one problem tho,when i want to open this website its just a blank white page
https://members.bet365.com/?affiliate=365_036783

what should i do
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#8
You could always send me the money you give to bet365.com and I could invest it for you! (Sorry, only jesting).

The link you are trying to access is to a secure web page and it is trying to take you directly to a members area using what appears to be a membership number or something. It may be the number is no longer valid or you can't acces it directly for some reason - I got a blank page also when I tried it. I'm not familiar with the site but you may get to where you want to be via the bet365 home page:

bet365 - Sports Betting, Australian Open Tennis Odds, Casino, Poker, Games, Bingo
 


faww

New Member
#9
You could always send me the money you give to bet365.com and I could invest it for you! (Sorry, only jesting).

The link you are trying to access is to a secure web page and it is trying to take you directly to a members area using what appears to be a membership number or something. It may be the number is no longer valid or you can't acces it directly for some reason - I got a blank page also when I tried it. I'm not familiar with the site but you may get to where you want to be via the bet365 home page:

bet365 - Sports Betting, Australian Open Tennis Odds, Casino, Poker, Games, Bingo
LOL,i dont even know how to bet :D but i will send you if i won :D

i tried that but after clicking on anything on that page again white blank page

ok just spoke with the support team of the site,they fixed my thing :D thanx bro your the best man on earth
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#10
Cheers! Glad it seems to be all sorted.
 


#11
I have exactly this problem. I have run the norton removal tool twice and it still occurs. What I found it that I can connect to site I want IF I clear browser history before each page. So I clear, connect, clear, new page, clear, new page. It happens in FF, IE and Chrome.
 


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