Hi all,
I have a Dell 1530 laptop running Vista Home Premium 32-bit version pre-installed. Vista upgrades (including SP1) are all installed and I'm running the latest Adobe Shockwave and Adobe Active X versions. The problem I'm having is unique to the official Porsche UK website, specifically the 'Build your own Porsche'. This application is Shockwave-driven and basically loads up a virtual Porsche model of your choice and allows you to 'build' your own car, picking colours, wheel designs etc.
The problem I'm having is that none of the buttons work - ie. By default the program loads a black car, but no matter what colours I choose nothing actually happens on screen, the car just stays black. The wheel design selection doesn't change either. I get no error messages. I can confirm the Porsche website works fine as I've tested it on other computers. I have also unistalled and re-installed Shockwave but to no avail.
Even stranger, I've tried the same application using the latest Firefox. I can actually change the car colour using that browser but the wheel design selector still doesn't work, neither do some other visually available options. I'm the first to admit that when it comes to PCs I'm an intermediate user at best, I am in no way a techy - I'm clean out of ideas and basically perplexed and annoyed at this strange problem that only seems to affect my laptop which otherwise runs faultlessly
The direct link to the Porsche website is below - the option you're after is on the left hand side, a blue button labelled 'Build your own Porsche'. You will then be offered two options, 2D or 3D - choose 3D:
Home - Dr. Ing. h.c. F. Porsche AG
Any help or advice would be greatly appreciated. Thanks in advance.
C
P.S. I've spoken to Dell support who couldn't help, and Microsoft said that I had 2 choices - speak to Dell as they were the ones who installed the software, or give Microsoft £48 to speak to a technical assistant (!!!). Not to put to fine a point on it, but I've had enough of Indian call centres!
I have a Dell 1530 laptop running Vista Home Premium 32-bit version pre-installed. Vista upgrades (including SP1) are all installed and I'm running the latest Adobe Shockwave and Adobe Active X versions. The problem I'm having is unique to the official Porsche UK website, specifically the 'Build your own Porsche'. This application is Shockwave-driven and basically loads up a virtual Porsche model of your choice and allows you to 'build' your own car, picking colours, wheel designs etc.
The problem I'm having is that none of the buttons work - ie. By default the program loads a black car, but no matter what colours I choose nothing actually happens on screen, the car just stays black. The wheel design selection doesn't change either. I get no error messages. I can confirm the Porsche website works fine as I've tested it on other computers. I have also unistalled and re-installed Shockwave but to no avail.
Even stranger, I've tried the same application using the latest Firefox. I can actually change the car colour using that browser but the wheel design selector still doesn't work, neither do some other visually available options. I'm the first to admit that when it comes to PCs I'm an intermediate user at best, I am in no way a techy - I'm clean out of ideas and basically perplexed and annoyed at this strange problem that only seems to affect my laptop which otherwise runs faultlessly
The direct link to the Porsche website is below - the option you're after is on the left hand side, a blue button labelled 'Build your own Porsche'. You will then be offered two options, 2D or 3D - choose 3D:
Home - Dr. Ing. h.c. F. Porsche AG
Any help or advice would be greatly appreciated. Thanks in advance.
C
P.S. I've spoken to Dell support who couldn't help, and Microsoft said that I had 2 choices - speak to Dell as they were the ones who installed the software, or give Microsoft £48 to speak to a technical assistant (!!!). Not to put to fine a point on it, but I've had enough of Indian call centres!
