Problem With Sounds

Discussion in 'Windows 7 Help and Support' started by alfred01, Jun 9, 2011.

  1. alfred01

    alfred01 Well-Known Member

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    Hello. I'm having a problem with the assigned sounds for various functions. In the Control Panel I select Sounds and have assigned vaious sounds for things like empty recycle bin, log off and so on. I have also assigned a sound for when I receive a new email. All of these sounds are functioning properly except for the sound for new email. When I get a new email there is no sound.

    Under Windows 7 Help and Support, I read the tutorial by tblount "How to Identify the cause of YOUR problem" and followed "3. Click Start and type "perfmon /report" and press enter... it takes 60 seconds to gather a comprehensive diagnostic report and then it presents resolutions." I have attached the result but don't know if it has anything to do with my problem. I would appreciate any help anyone can offer. Thanks

    P&C.
     
    #1 alfred01, Jun 9, 2011
    Last edited: Jun 9, 2011
  2. Trouble

    Trouble Noob Whisperer

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    It may have something to do with the email client which one are you using?
    Mine seems to work fine in Outlook 2010.
    Are you using the default "New Mail Notification" sound or are you using a custom sound that you may have created?
     
  3. alfred01

    alfred01 Well-Known Member

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    Hi Trouble. I'm using Bell Windows Live and I have chosen a specific sound from the list of sounds made available. I have customized the other sounds with the same set of choices and they are all working, it's just the New Mail sound that doesn't work. Maybe I should switch to Outlook 2010. Can I download this client do you know?
     
  4. Trouble

    Trouble Noob Whisperer

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    Should work fine with windows live mail.
    Make sure that you have the check box checked.
    Click the Down Arrow to the left of Home in the menu tab bar and select
    Options->Mail
    General tab
    Send / Receive Messages Frame
    Play sound when new messages arrive check box
     
  5. Trouble

    Trouble Noob Whisperer

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    Outlook 2010 is a part of the Microsoft Office Suite 2010 but can also be pruchased seperately but at $100 plus U.S. dollars I wouldn't spend the bucks because my sound wasn't playing. I'm relatively certain that we can figure out the problem.
     
  6. alfred01

    alfred01 Well-Known Member

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    Thanks Randy. Actually I like this sort of thing. This is now my mission in life. (kinda sad isn't it) But I can't stop now until I find the answer. Might be a late night tonight.
     

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