Problem with temp files

Discussion in 'Windows 7 Help and Support' started by Nevan, Oct 4, 2012.

  1. Nevan

    Nevan New Member

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    I'm having some kind of problem with temporary files. I'm attempting to install a program I downloaded; when you click "setup", it extracts an .msi file first and then starts the install. However, the install can never complete because it always says the .msi file in Users/me/AppData, etc. can't be found. And the options are "Retry" and "Cancel". What's going on?

    I know there's nothing wrong with the program or the installer because it installed fine on my other PC.
     
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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    Are you running as administrator and are you logged on to windows as "me"?
     
  3. Pauli

    Pauli Extraordinary Member
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