Description of Problem Model: Acer Aspire 4810T Processor: Genuine Intel(R) CPU U4100 @1.30GHz RAM: 3MB Operating System: Windows 7 Home Premium When turned on, Windows Media Centre automatically starts. Starting any program activates Windows Media Centre. Disabling Windows Media Centre means any attempt to start a program results in the following error message: “Windows cannot open this program because it has been prevented by a software restriction policy. For more information, contact your system administrator.” Re-enabling access means the same problem re-appears. Also, on the Desktop, none of the programs have their regular icons, only the generic green-on-white Microsoft icons. The computer belongs to an education volunteer who bought it in the UK just before arriving here in Rwanda for a 2-year placement in a remote area, so the laptop is vital to his work – any advice/help/recommendations would be hugely appreciated!!