problems booting from Windows 7 64-bit installation disc

Discussion in 'Windows 7 Installation' started by happysister, Feb 28, 2012.

  1. happysister

    happysister New Member

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    hello all. question for you. my computer has Windows XP 32-bit, and i'm trying to do a clean install to Windows 7 64-bit. this is my processor. i'm assuming it can take the 64-bit version.

    i boot from the disc, press any key, and all the files load and whatnot. i see a screen that says "starting windows", and the logo appears. i figure that's a good sign. but...after that, i get stuck on a screen with nothing but some "desktop wallpaper" and my mouse. it just sits there. i can move my mouse around, but no installation options pop up.

    i bought the upgrade version of Windows 7, and i'm under the impression that you should be able to do a clean install using those discs. i stuck the 32-bit disc in my drive, and the install menu showed up no problem. but i want to install the 64-bit version. >_<

    i'm unsure of how to go about this. do any of you have any advice?
     
  2. whs

    whs Extraordinary Member

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  3. Saltgrass

    Saltgrass Excellent Member
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    You are correct about being able to install an x64 version. But one of the things about the x64 version is it is more particular about the device drivers.

    Did you run the Windows 7 Upgrade Advisor first?

    What type of video setup do you have?
     
  4. happysister

    happysister New Member

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    thanks, i'll check that out tomorrow when i mess with it again.

    i did run the Upgrade Advisor. the only thing it flagged as far as hardware was concerned was hard disk space on my C: drive. a clean install should clear that up though, right? my video card is a GeForce GTX 460 v2. says it's Windows 7 compatible.
     
  5. happysister

    happysister New Member

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    sorry for double posting, but i'm curious if this workaround would work...

    seeing how the 32-bit installation disc works perfectly fine, would i be able to do a clean install of that, then turn around and do a clean install of the 64-bit version without having to boot from the disc?
     
  6. Saltgrass

    Saltgrass Excellent Member
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    No, the x64 install will not run from a 32 bit install.

    If the problem is the space available on the hard drive, what type of space are we talking about. Can you remove data from the partition?
     
  7. happysister

    happysister New Member

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    i can, but i don't know if that's the problem. when i try to boot from the installation disc, the installation doesn't run. all i get is a screen with a pretty background. no window with installation options pops up at all.
     
  8. Saltgrass

    Saltgrass Excellent Member
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    You say you bought the install DVD, so it should be good, but it seems to be having a problem before the install really starts.

    There are images of the OS you can download and burn, but they will not be update versions, and if the prior OS is not on your Hard drive when you start the install, the Update will not activate normally.

    Your processor is supposed to be x64 capable, your DVD drive should be able to read an x64 as well as an x86 version. How much memory do you have?
     
  9. happysister

    happysister New Member

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    i have 4 GB of RAM, and my current OS is on the hard drive. i know i get an error when i stick the 64-bit disc in while in Windows XP...

    though i thought all that was telling me was that i need to boot from the disc in order to clean install Windows 7.
     
  10. Saltgrass

    Saltgrass Excellent Member
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    Not sure if there is any confusion, but if you boot to the DVD, it does not make any difference what OS is installed on the Hard Drive. It could be Linux (just an example), but the custom install will format the partition and install Windows 7. But you cannot start a x64 utility from within a 32 bit OS.

    And you cannot upgrade from XP to Windows 7 even if you use the same bit version.
     
  11. happysister

    happysister New Member

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    that's what i though. i was trying to do a clean install anyways. silly disc just won't work right. >_< you mentioned i could get an ISO of the OS and burn it to a disc. would i be able to use the product registration key i got with the upgrade discs to register it, or would that not work?
     
  12. catilley1092

    catilley1092 Extraordinary Member

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    Can't you get Microsoft to replace the disk, if it's faulty? Normally, they will. You should be able to boot from the disk.

    Cat
     

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