Problems connecting to a network

Can anyone advise how I would go about fixing this. I am trying to connect to a network (I have a dell running on windows 7) and it keeps telling me that windows is unable to connect to the network-this is before I can even enter the security key. I know it is not a problem with the wireless because other people are able to connect to it fine.


Excellent Member
Microsoft Community Contributor
Do you have a MAC address filter on the router?

What does Network and Sharing center show as far as red Xes, and have you tried the troubleshooter. Are you in a private network?


Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
Have you got your wireless adapter set to automatically acquire both IP and DNS addresses?

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