Problems with installation on HP Pavilion....


I get this error when trying to install Windows 7 Home - 32 bit from scratch or doing the simple OS update:

Windows cannot install required files. Network problems may be preventing Windows from accessing the file. Make sure the computer is connected to the network and restart the installation. Error code: 0x80070005

My computer:
HP Pavilion dv6000
Processor: Intel Core 2 CPU @ 2 GHz
Memory (RAM): 2 GB
System type: 32-bit Operating System, I am running Windows Vista Home Premium.

I just completed a couple of updates with HP concerning the wireless network and USB. I have constant wired access to
the internet during this, so I don't understand how there can be a network problem.

My copy of Windows 7 is a legitimate downloaded copy (from Digital River, Inc.) and I don't understand what
is wrong.

Please help me, and I will be very happy.

Thank you,


Essential Member
Can you go back and use System Restore to iundo the updates?

The problem with System Restore is before and after the HP updates and Microsoft Updates it failed to work. It complains that Windows 7 does not work properly with:
*HP Quick Launch Buttons - and I should therefore update the drivers.
- Went to HP and updated the drivers, but it doesn't say that they can update for anything above Vista 64 bit
*Recommend uninstalling these:
-Successful uninstalled.
*Quick Launch Buttons
-Successful uninstalled.

Despite all this work, all these updates and driver updates. Windows 7 still gives me the same error above.

Would a system restore back to a much previous time fix the problem? What would be the best method to just upgrade it.
I am not worried about losing any information because everything I need is in a separate external hard drive. I just simply want it installed, one way or the other.

Please help!

Thank You.


Essential Member
Yes, I mentioned System Restore in my previous post.

Rick I'm having the exact same problem. I have a dv6 and have the same exact error message. I've been looking through support/help posts but I can figure it out. Let me know if you do!

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