Programs just stop working

Discussion in 'Windows 7 Help and Support' started by george3095, Oct 7, 2011.

  1. george3095

    george3095 New Member

    Oct 7, 2011
    Likes Received:
    Now, I have TWO applications that, when I try running them, I get a pop-up that announces that "XYZ has stopped working" and that "Windows is checking for a solution for the problem." The thing is, Windows never seems to find a solution. One application is APC PowerChute, the interface with an uninterruptible power supply. The other application is a genealogy program. I probably caused the genealogy program to fail but I can't understand why. All I did was to attempt to open a legitimate file with the correct extension other than the original file that was opened automatically upon running the program. I uninstalled the program but that had no effect.

    I'm stumped.
  2. Medico

    Medico Senior Member

    Sep 20, 2011
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    Have you attempted to uninstall / reinstall these 2 apps. It sounds as though they have become corrupt at some point in time.

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