Pulseway’s latest update, version 9.14, is making waves with a robust blend of new features and refinements that can have substantial implications for IT administrators managing diverse device ecosystems. This comprehensive release not only upgrades the platform’s Apple Mobile Device Management (MDM) capabilities but also introduces an overhauled referral program designed to reward loyal customers with a meaningful incentive.
One of the most significant areas of improvement in this update is the bolstered support for Apple devices. Administrators now benefit from an all-new Apple MDM Applications profile type, which streamlines the deployment, update, and monitoring of applications across an organization’s mobile fleet. This enhancement simplifies the management of iOS and iPadOS App Store apps while adding support for Apple Apps and Books—a rebranding of the previous Apple Volume Purchase Program.
Key components of the Apple MDM update include:
• Multiple profiles for tailored deployment of apps in different organizational functions
• Granular control over application configurations on individual devices
• The ability to remotely lock or erase devices, with a safety confirmation prompt (users must type “ERASE” on unsupervised devices for additional security)
• A comprehensive overview interface on the device management page featuring installed apps, version numbers, and update status
Although the update currently focuses on Apple devices, Pulseway has confirmed that similar capabilities for Android devices are on the roadmap for 2025. For organizations where intertwined support for various operating systems is critical, this timeline suggests that future updates will further tighten the platform’s cross-device management features.
Pulseway has also refined its automation workflows, a move that has been received positively by users who rely on these tools for routine maintenance and administrative efficiency. The enhancements include improvements specifically for macOS and Linux environments, ensuring smoother and more reliable cross-platform operations. Notable updates in this area involve:
• New support features such as executing shell commands, running files, closing applications, retrieving URLs, sending messages, logging off current users, and even rebooting systems through the platform
• The addition of five new workflow templates:
– Setting a Balanced Power Plan
– Running an Extended Audit for Computers and Servers
– Creating a System Restore Point
– Deploying a Custom Font
– Auditing Certificates Expiring Within 30 Days
These workflow enhancements underscore Pulseway’s commitment to simplifying routine processes, reducing manual intervention, and boosting overall productivity for administrators responsible for complex IT ecosystems.
Pulseway has also refined its patch management process by extending support for the Windows Update service. Enhanced policy controls and modifications to Windows Server Update Service (WSUS) behavior now allow administrators a greater degree of flexibility and security in managing critical updates across their infrastructure. These adjustments are particularly salient for Windows-focused environments, where timely security patching is essential in defending against emerging cybersecurity threats.
• Unique referral links empower customers to share the platform with interested prospects
• No cap on the number of referrals means continuous opportunities for earning rewards
• For each referral that signs up for a paid plan, referrers receive gift cards worth AU$400, US$250, or €250
This ramped-up reward system not only makes it easier for customers to benefit financially by recommending Pulseway’s platform, but it also encourages a broader adoption that could ultimately fortify the company’s market presence.
Consider a typical enterprise scenario: a mid-sized company with a mixed fleet of MacBooks, iPads, and Windows desktops. The comprehensive file management improvements and increased storage quotas help this organization manage large datasets and deploy software updates more effectively. Meanwhile, the refined naming conventions eliminate previous pitfalls in organizational structure, making internal networks clearer and easier to manage.
Moreover, the increased granularity in remote control options—especially the secure remote lock and data wipe functionality—offers a critical safeguard in today’s world, where device theft or loss can lead to significant security vulnerabilities. By prompting a deliberate confirmation step before erasure on unsupervised devices, Pulseway uplifts the platform’s emphasis on intentional actions and security best practices.
The update’s revamp of automation workflows further empowers IT teams to offload routine tasks. Automation can save invaluable time, reducing the risk of human error and thereby bolstering overall system stability. New workflow templates like creating system restore points or auditing expiring certificates are perfectly aligned with the proactive measures any IT department should take to maintain infrastructure integrity.
However, while the current focus is on Apple devices and enhanced automation, the absence of Android management in this release is a notable caveat for organizations that operate on a diverse range of mobile devices. The promise of Android support in 2025 suggests that Pulseway is cognizant of this gap, but it also means that for businesses heavily reliant on Android ecosystems, the wait may require interim solutions.
It’s also interesting to note the progression from the previously missed release (9.13) to this current update. The phased migration away from legacy plans such as free, startup, and Professional editions has been a long time coming. This transition, which involved an in-built wizard to streamline customer migration, is designed to ensure all users enjoy a uniform level of functionality and customer experience—an objective that dovetails neatly with the broader trends in software lifecycle management and customer-centric upgrades.
From a market perspective, these enhancements might influence IT purchase decisions, especially as businesses increasingly prioritize platforms that offer multifaceted support and proactive management capabilities. With a stronger emphasis on automation and device-specific features, Pulseway is positioning itself as a comprehensive solution for modern IT demands.
At the same time, the updated referral program underscores a renewed faith in community-driven growth, providing customers with tangible rewards for their advocacy. While the focus continues to be on enhancing management options for Apple and Windows environments, the anticipated Android support in future releases will only serve to bolster the platform’s comprehensive appeal.
For IT administrators at WindowsForum.com and beyond, this update is yet another example of how agile software development can converge with user feedback to deliver a toolset that is not only powerful but also intuitively aligned with real-world operational needs. Pulseway’s forward-thinking approach is a timely reminder to all in the tech community: the pursuit of simplicity and efficiency in IT management is an ever-evolving journey, and every update is a chance to stay a step ahead.
In a landscape where managing a heterogeneous fleet of devices is the norm, Pulseway 9.14 not only keeps pace with industry expectations—it sets a new standard for what enterprise IT solutions can achieve.
Source: Enterprise Times Pulseway launched update and new referral program
Enhanced Apple MDM Capabilities
One of the most significant areas of improvement in this update is the bolstered support for Apple devices. Administrators now benefit from an all-new Apple MDM Applications profile type, which streamlines the deployment, update, and monitoring of applications across an organization’s mobile fleet. This enhancement simplifies the management of iOS and iPadOS App Store apps while adding support for Apple Apps and Books—a rebranding of the previous Apple Volume Purchase Program.Key components of the Apple MDM update include:
• Multiple profiles for tailored deployment of apps in different organizational functions
• Granular control over application configurations on individual devices
• The ability to remotely lock or erase devices, with a safety confirmation prompt (users must type “ERASE” on unsupervised devices for additional security)
• A comprehensive overview interface on the device management page featuring installed apps, version numbers, and update status
Although the update currently focuses on Apple devices, Pulseway has confirmed that similar capabilities for Android devices are on the roadmap for 2025. For organizations where intertwined support for various operating systems is critical, this timeline suggests that future updates will further tighten the platform’s cross-device management features.
Streamlined Organization Naming and Workflow Automation
Another welcome improvement comes in the form of customizable organizational naming conventions. For years, administrators have contended with the rigid use of the greater than symbol (">") to delineate names of organizations, sites, and groups. The introduction of hyphen support now allows names like “Ash Org – New York” or “Ash Org – Washington” to be implemented seamlessly. This seemingly small change removes frustration and improves clarity when organizing geographically distributed or department-specific branches, aiding IT managers in maintaining a more coherent naming strategy.Pulseway has also refined its automation workflows, a move that has been received positively by users who rely on these tools for routine maintenance and administrative efficiency. The enhancements include improvements specifically for macOS and Linux environments, ensuring smoother and more reliable cross-platform operations. Notable updates in this area involve:
• New support features such as executing shell commands, running files, closing applications, retrieving URLs, sending messages, logging off current users, and even rebooting systems through the platform
• The addition of five new workflow templates:
– Setting a Balanced Power Plan
– Running an Extended Audit for Computers and Servers
– Creating a System Restore Point
– Deploying a Custom Font
– Auditing Certificates Expiring Within 30 Days
These workflow enhancements underscore Pulseway’s commitment to simplifying routine processes, reducing manual intervention, and boosting overall productivity for administrators responsible for complex IT ecosystems.
API and Patch Management Improvements
Beyond its MDM and automation upgrades, the Pulseway 9.14 update also introduces improvements to the API and file management capabilities. SaaS customers now enjoy an increased managed file storage quota up to 2 GB, while on-premises users benefit from an impressive 1 PB quota. This substantial increase not only supports data-rich environments but also underscores the platform’s scalability in modern enterprise settings.Pulseway has also refined its patch management process by extending support for the Windows Update service. Enhanced policy controls and modifications to Windows Server Update Service (WSUS) behavior now allow administrators a greater degree of flexibility and security in managing critical updates across their infrastructure. These adjustments are particularly salient for Windows-focused environments, where timely security patching is essential in defending against emerging cybersecurity threats.
Relaunched Referral Program: A New Revenue Stream for Customers
Alongside technical upgrades, Pulseway has also reimagined its referral program, which initially launched in April 2020. The new version of the program now spans customers in the US, EU, and Australia, with imminent plans to expand to the UK, Canada, and New Zealand. With an eye toward rewarding customer advocacy, the updated referral program provides an enticing incentive structure:• Unique referral links empower customers to share the platform with interested prospects
• No cap on the number of referrals means continuous opportunities for earning rewards
• For each referral that signs up for a paid plan, referrers receive gift cards worth AU$400, US$250, or €250
This ramped-up reward system not only makes it easier for customers to benefit financially by recommending Pulseway’s platform, but it also encourages a broader adoption that could ultimately fortify the company’s market presence.
Contextual Analysis: What Does This Mean for IT Administrators?
Pulseway’s 9.14 update is more than just a series of minor tweaks—it signals a strategic alignment with industry trends toward unified device management, streamlined operations, and proactive security practices. For IT professionals, particularly those operating in hybrid environments that include both Windows and Apple devices, these enhancements reduce the friction associated with managing multiple systems. The expanded Apple MDM features, for instance, directly address the need for remote control and oversight in today’s mobile-first work scenarios.Consider a typical enterprise scenario: a mid-sized company with a mixed fleet of MacBooks, iPads, and Windows desktops. The comprehensive file management improvements and increased storage quotas help this organization manage large datasets and deploy software updates more effectively. Meanwhile, the refined naming conventions eliminate previous pitfalls in organizational structure, making internal networks clearer and easier to manage.
Moreover, the increased granularity in remote control options—especially the secure remote lock and data wipe functionality—offers a critical safeguard in today’s world, where device theft or loss can lead to significant security vulnerabilities. By prompting a deliberate confirmation step before erasure on unsupervised devices, Pulseway uplifts the platform’s emphasis on intentional actions and security best practices.
The update’s revamp of automation workflows further empowers IT teams to offload routine tasks. Automation can save invaluable time, reducing the risk of human error and thereby bolstering overall system stability. New workflow templates like creating system restore points or auditing expiring certificates are perfectly aligned with the proactive measures any IT department should take to maintain infrastructure integrity.
Broader Impact and Future Considerations
Pulseway’s iterative yet innovative approach with version 9.14 is a testament to its dedication to refining the user experience while remaining responsive to customer feedback. The improved referral program, for instance, is not merely a marketing tool—it is an acknowledgment of the platform’s strong community and a strategic move to foster both customer loyalty and organic growth.However, while the current focus is on Apple devices and enhanced automation, the absence of Android management in this release is a notable caveat for organizations that operate on a diverse range of mobile devices. The promise of Android support in 2025 suggests that Pulseway is cognizant of this gap, but it also means that for businesses heavily reliant on Android ecosystems, the wait may require interim solutions.
It’s also interesting to note the progression from the previously missed release (9.13) to this current update. The phased migration away from legacy plans such as free, startup, and Professional editions has been a long time coming. This transition, which involved an in-built wizard to streamline customer migration, is designed to ensure all users enjoy a uniform level of functionality and customer experience—an objective that dovetails neatly with the broader trends in software lifecycle management and customer-centric upgrades.
From a market perspective, these enhancements might influence IT purchase decisions, especially as businesses increasingly prioritize platforms that offer multifaceted support and proactive management capabilities. With a stronger emphasis on automation and device-specific features, Pulseway is positioning itself as a comprehensive solution for modern IT demands.
Final Thoughts
Pulseway’s 9.14 update represents a substantial step forward in the evolution of remote monitoring and management platforms. Its refined Apple MDM features, enhanced security protocols, and an expanded suite of automation tools offer significant advantages for enterprise administrators. The update is a compelling reminder that even seemingly minor enhancements—such as the ability to use hyphens in organizational names—can have a noticeable impact on productivity and operational clarity.At the same time, the updated referral program underscores a renewed faith in community-driven growth, providing customers with tangible rewards for their advocacy. While the focus continues to be on enhancing management options for Apple and Windows environments, the anticipated Android support in future releases will only serve to bolster the platform’s comprehensive appeal.
For IT administrators at WindowsForum.com and beyond, this update is yet another example of how agile software development can converge with user feedback to deliver a toolset that is not only powerful but also intuitively aligned with real-world operational needs. Pulseway’s forward-thinking approach is a timely reminder to all in the tech community: the pursuit of simplicity and efficiency in IT management is an ever-evolving journey, and every update is a chance to stay a step ahead.
In a landscape where managing a heterogeneous fleet of devices is the norm, Pulseway 9.14 not only keeps pace with industry expectations—it sets a new standard for what enterprise IT solutions can achieve.
Source: Enterprise Times Pulseway launched update and new referral program
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