Random Blue Screen

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by bobparker, Dec 24, 2011.

  1. bobparker

    bobparker New Member

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    Hey, randomly I'm getting BSoD and I'm not sure what is causing it, the problem first started when I got it from my graphics card while playing Modern Warfare 3, now I updated the drivers for that but it is still happening even when not gaming.

    I've attached the minidump file, if anyone could have a look at it that would be great.
     

    Attached Files:

  2. nmsuk

    nmsuk Windows Forum Admin
    Staff Member Premium Supporter

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    Hi

    Can you run chkdsk /R from a cmd prompt opened as admin please :) Looks like hard drive corruption the chkdsk should hopefully fix it for you.
     
  3. bobparker

    bobparker New Member

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    I have done this, however I left it on while I was away so I'm not 100% sure if it has fixed anything, however the check did complete.

    Thank you for your reply.
     
  4. Trouble

    Trouble Noob Whisperer

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    To determine what may have been accomplished by the chkdsk utility examine the log file.
    Click the start orb and type
    event viewer
    and hit enter
    Expand Windows logs and select Application
    Look for an information alert with the approximate date and time of your having run chkdsk
    The SOURCE should be Wininit and the Event ID should likely be 1001
    You should find something that looks more or less like this
    Code:
    Log Name:      Application
    Source:        Microsoft-Windows-Wininit
    Date:          12/25/2011 1:44:37 PM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      johnsmith-AMD
    Description:
    
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Windows7.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      388352 file records processed.                                         
    
    File verification completed.
      445 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      4 EA records processed.                                           
    
      139 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 5)...
      458520 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 5)...
      388352 file SDs/SIDs processed.                                        
    
    Cleaning up 2296 unused index entries from index $SII of file 0x9.
    Cleaning up 2296 unused index entries from index $SDH of file 0x9.
    Cleaning up 2296 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
      35085 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      34195736 USN bytes processed.                                            
    
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      388336 files processed.                                                
    
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      79608221 free clusters processed.                                        
    
    Free space verification is complete.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.
    
     488283132 KB total disk space.
     169242472 KB in 201243 files.
        104664 KB in 35088 indexes.
             0 KB in bad sectors.
        503108 KB in use by the system.
         65536 KB occupied by the log file.
     318432888 KB available on disk.
    
          4096 bytes in each allocation unit.
     122070783 total allocation units on disk.
      79608222 allocation units available on disk.
    
    Internal Info:
    00 ed 05 00 33 9b 03 00 92 64 06 00 00 00 00 00  ....3....d......
    d1 0f 00 00 8b 00 00 00 00 00 00 00 00 00 00 00  ................
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>4</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-12-25T19:44:37.000000000Z" />
        <EventRecordID>38925</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>johnsmith-AMD</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
    
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Windows7.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      388352 file records processed.                                         
    
    File verification completed.
      445 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      4 EA records processed.                                           
    
      139 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 5)...
      458520 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 5)...
      388352 file SDs/SIDs processed.                                        
    
    Cleaning up 2296 unused index entries from index $SII of file 0x9.
    Cleaning up 2296 unused index entries from index $SDH of file 0x9.
    Cleaning up 2296 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
      35085 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      34195736 USN bytes processed.                                            
    
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      388336 files processed.                                                
    
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      79608221 free clusters processed.                                        
    
    Free space verification is complete.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.
    
     488283132 KB total disk space.
     169242472 KB in 201243 files.
        104664 KB in 35088 indexes.
             0 KB in bad sectors.
        503108 KB in use by the system.
         65536 KB occupied by the log file.
     318432888 KB available on disk.
    
          4096 bytes in each allocation unit.
     122070783 total allocation units on disk.
      79608222 allocation units available on disk.
    
    Internal Info:
    00 ed 05 00 33 9b 03 00 92 64 06 00 00 00 00 00  ....3....d......
    d1 0f 00 00 8b 00 00 00 00 00 00 00 00 00 00 00  ................
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
      </EventData>
    </Event>
     
  5. bobparker

    bobparker New Member

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    Code:
    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      196864 file records processed.                                          File verification completed.
      148 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              60 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
      244766 index entries processed.                                         Index verification completed.
      0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
      196864 file SDs/SIDs processed.                                         Cleaning up 1685 unused index entries from index $SII of file 0x9.
    Cleaning up 1685 unused index entries from index $SDH of file 0x9.
    Cleaning up 1685 unused security descriptors.
    Security descriptor verification completed.
      23952 data files processed.                                            CHKDSK is verifying Usn Journal...
      36695568 USN bytes processed.                                             Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      196848 files processed.                                                 File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      60174133 free clusters processed.                                         Free space verification is complete.
    Windows has checked the file system and found no problems.
    
     303370239 KB total disk space.
      62314708 KB in 79382 files.
         49712 KB in 23953 indexes.
             0 KB in bad sectors.
        309287 KB in use by the system.
         65536 KB occupied by the log file.
     240696532 KB available on disk.
    That is the file. Windows has checked the file system and found no problems.
     
  6. Trouble

    Trouble Noob Whisperer

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    OK, well that's at least a good sign.
    Now;
    Please read the first post in this sticky thread here How to ask for help with a BSOD problem
    Do your best to accumulate the data required.
    Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
    Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
    Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.
    Check and make sure that your computer is configured properly for collecting .dmp files
     
  7. bobparker

    bobparker New Member

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    Hi, thank you for replying.

    I have attached all the files.
     

    Attached Files:

  8. bobparker

    bobparker New Member

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    Another BSOD occurred last night, however no logs were saved from it.
     
  9. Trouble

    Trouble Noob Whisperer

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    Have you made sure and double checked to confirm that your computer is configured properly to collect .dmp files and nothing has been changed regarding those settings.
    If we still only have the single dump file to go on that nmsuk addressed earlier (122411-16489-01.dmp) there is not much there that suggests a pattern.
    You do have a couple old drivers which you can try updating
    GEARAspiWDM.sys 5/18/2009 from here Driver updates - GEAR Software
    and
    EMSC.SYS 6/19/2009 Can't seem to find much on that particular driver. It would seem that it is a "COMPAL embedded system controller" driver and maybe somehow native to Microsoft Windows, but I don't recall having seen it previously so it may be unique to your particular system and or individual hardware device(s). Looks like a relatively new machine (Alienware M17xR3) so it's a bit curious why it would have such an old driver in place. Maybe check with the computer vendor or motherboard vendor and see if they have anything more current with respect to that particular device driver.
     
    1 person likes this.
  10. bobparker

    bobparker New Member

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    Sorry for the late reply, I've updated that driver, and I will contact Dell/Alienware if it occurs again.

    Thank you for your help.
     
  11. Trouble

    Trouble Noob Whisperer

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    Thanks for the followup and please keep us posted as to how you're progressing with regards to any future Blue Screens as well as anything Dell may have to say about the issue.
    Where were you able to find an update for that driver? Just curious in case the issue turns up again, a link would be appreciated.
    Thanks again
    Randy
     

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