Random BSOD when copying files to external USB device

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by MarcusarilliuS, Sep 7, 2011.

  1. MarcusarilliuS

    MarcusarilliuS New Member

    Joined:
    Sep 7, 2011
    Messages:
    8
    Likes Received:
    0
    Hey guys, I often get random BSOD's when copying files to an external USB device. I haven't been able to tell what's triggering them. It can be a large group of files or sometimes even smaller files, so don't know if it's related to file size Am unfamilar with troubleshooting BSOD's. Any help would be welcomed. Thanks, Mark.
     
  2. Joe S

    Joe S Excellent Member

    Joined:
    Jan 12, 2009
    Messages:
    3,785
    Likes Received:
    113
    Post the dump file in the BSOD area and somebody will check it out. Post as a zip file not a text file.
    Joe
     
  3. MarcusarilliuS

    MarcusarilliuS New Member

    Joined:
    Sep 7, 2011
    Messages:
    8
    Likes Received:
    0
    Thanks for replying Joe. Where do I find this file? Thanks, Mark.
     
  4. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    Hi MarcusarilliuS and Welcome to The Forum.

    The *.dmp files are located at C:\Windows\Minidump. Until a *.dmp file is generated, the Minidump folder may not exist.

    GoTo your C:\Windows\Minidump folder. Copy the *.dmp files to a new folder on your desktop. Zip up the *.dmp files from that folder and attach to a post.


    To Enable Minidumps:

    1. Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    2. Under the Advanced tab, click on the Startup and Recovery > Settings... button.
    3. Ensure that Automatically restart is unchecked.
    4. Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    5. Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    6. OK your way out.
    7. Reboot if changes have been made.
     
  5. MarcusarilliuS

    MarcusarilliuS New Member

    Joined:
    Sep 7, 2011
    Messages:
    8
    Likes Received:
    0
    Thanks :) Just looked in the minidump folder but it's empty. I made the changes you suggested in the startup and recovery area. Will this mean that next time it hangs it will write a dump file? thanks, Mark.
     
  6. Elmer

    Elmer Extraordinary Member

    Joined:
    Mar 5, 2010
    Messages:
    3,873
    Likes Received:
    284
    Yes it should.

    If you use CCleaner (or any other clean up utility) make sure that the removal of dmp files is not enabled (in CCleaner it's under Cleaner >> Window tab >> System > Memory Dumps).

    HTH.
     

Share This Page

Loading...