Random BSOD Win 7 64bit

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Deezul, Nov 14, 2010.

  1. Deezul

    Deezul New Member

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    This just started a month ago or so. If the PC is idle on the SS, sometimes it will BSOD. Other times it is fine. It BSOD'd with a sound loop in COD Black ops so I upgraded the sound driver. No difference as it just randomly crashed tonight after the gps was plugged it. Files are attached. Please point me in the right direction. I am in IT and I cannot even figure this one out. Thanks!
     

    Attached Files:

  2. TorrentG

    TorrentG Banned

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  3. Deezul

    Deezul New Member

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    hmm so you think its Norton? Its running 2011. I have it on 5 other pcs with no issues but I am willing to give a shot at removing it for MSE.
     
  4. TorrentG

    TorrentG Banned

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    Nope, not think. It 100% is a cause of the bsods or one of the multiple causes. Should be fine after it's removal. It's one of the worst pieces of software available today.
     
  5. Deezul

    Deezul New Member

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    It happened again tonight,,,,,,,no Norton. Running just MSE
     

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  6. TorrentG

    TorrentG Banned

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    Cool, now we have a proper crash dump to sort the rest of the issues.

    1) Visit the link and update your Logitech gamepad or other driver:

    LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009

    Support + Downloads

    2) Uninstall MotionJoy or whatever it's called, for the XBOX controller, to remove this problematic notorious driver:

    xusb21 xusb21.sys Thu Aug 13 18:10:17 2009

    3) Use Driver Sweeper in safe mode to clear all the old notorious Creative drivers of which these are 2 on your system:

    ctac32k ctac32k.sys Wed Jul 02 04:38:22 2008
    emupia2k emupia2k.sys Wed May 05 08:57:27 2010

    Reboot and install the latest driver package from their site:

    Phyxion.net | Driver Sweeper | Products | Products

    Creative Worldwide Support

    4) Update the Atheros lan driver:

    L1E62x64 L1E62x64.sys Thu Jun 11 02:45:22 2009

    Look in your motherboard manual or device manager for the exact type then download and install from here:

    ATHEROS Network drivers for Windows

    5) Navigate to C:\Windows\SysWoW64\drivers and delete this old defective driver:

    AsIO AsIO.sys Mon Dec 17 04:11:49 2007

    Reboot and install the latest PCProbeII from your motherboard website to replace it. It is in the utilities section of the downloads.
     
  7. Deezul

    Deezul New Member

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    thanks for the quick reply. Looks like I have my work cut out lol. I'll take care of it tommorow and keep this post updated
     
  8. TorrentG

    TorrentG Banned

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    You're welcome. If you want to do one of the quickies and get it out of the way, and the one that is likely to be causing most issues, do #4 for the Atheros now.
     
  9. Deezul

    Deezul New Member

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    Updated the LAN driver last night. I'll hit the rest this weekend and see how it goes.
     
  10. Deezul

    Deezul New Member

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    Was fine until tonight and it went BSOD again........halp!
     

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  11. cybercore

    cybercore New Member

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    You need to follow TorrentG's instructions 1, 3, and 5:


    Update them or remove:

    ctac32k.sys Wed Jul 02 04:38:22 2008
    Creative AC3 SW Decoder

    AsIO.sys Mon Dec 17 04:11:49 2007
    ASUS utilities such as Probe

    LGVirHid.sys Mon Nov 23 20:36:48 2009
    LGBusEnum.sys Mon Nov 23 20:36:48 2009
    Logitech WingMan



    For now I would replace both these products with PowerISO, as I'm not sure there's no conflict between them:

    AnyDVD.sys Tue Sep 14 09:16:14 2010
    Elaborate bites

    ElbyCDIO.sys Thu Sep 30 17:25:08 2010
    Slysoft



    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\a\Minidump\D M P\112410-22932-01.dmp]
    
    
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    
    
    Debug session time: Wed Nov 24 20:53:46.440 2010 (UTC - 5:00)
    System Uptime: 0 days 1:23:34.000
    
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    
    BugCheck D1, {e00000028, 2, 8, e00000028}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    
    
    
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000e00000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000e00000028, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec70e0
     0000000e00000028 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    +3636663063636635
    0000000e`00000028 ??              ???
    
    PROCESS_NAME:  MsMpEng.exe
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    TRAP_FRAME:  fffff80000ba23d0 -- (.trap 0xfffff80000ba23d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8005b0a4c0
    rdx=fffff80000ba2418 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000e00000028 rsp=fffff80000ba2568 rbp=fffff80000ba2560
     r8=fffff8800194d160  r9=0000000000000000 r10=fffffa8004a3be70
    r11=fffff80000ba2560 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    0000000e`00000028 ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c8eca9 to fffff80002c8f740
    
    FAILED_INSTRUCTION_ADDRESS: 
    +3636663063636635
    0000000e`00000028 ??              ???
    
    STACK_TEXT:  
    fffff800`00ba2288 fffff800`02c8eca9 : 00000000`0000000a 0000000e`00000028 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff800`00ba2290 fffff800`02c8d920 : fffffa80`049cccb0 0000057f`fa4f5b38 00000000`00000000 fffff880`0193d175 : nt!KiBugCheckDispatch+0x69
    fffff800`00ba23d0 0000000e`00000028 : fffff880`01946bb4 0000057f`fa4f5b38 fffff800`00ba2560 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00ba2568 fffff880`01946bb4 : 0000057f`fa4f5b38 fffff800`00ba2560 00000000`00000000 00000000`00000160 : 0xe`00000028
    fffff800`00ba2570 0000057f`fa4f5b38 : fffff800`00ba2560 00000000`00000000 00000000`00000160 0000000e`00000028 : cdrom!RequestSetupMcnSyncIrp
    fffff800`00ba2578 fffff800`00ba2560 : 00000000`00000000 00000000`00000160 0000000e`00000028 fffff880`01946bb4 : 0x57f`fa4f5b38
    fffff800`00ba2580 00000000`00000000 : 00000000`00000160 0000000e`00000028 fffff880`01946bb4 fffff880`01946bb4 : 0xfffff800`00ba2560
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiPageFault+260
    fffff800`02c8d920 440f20c0        mov     rax,cr8
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiPageFault+260
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    
    
    
    
    fffff880`04a61000 fffff880`04a9f000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
    fffff880`00ed5000 fffff880`00f2c000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`02cd9000 fffff880`02d63000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03a00000 fffff880`03a16000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`01035000 fffff880`01040000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`049c3000 fffff880`049e6000   AnyDVD   AnyDVD.sys   Tue Sep 14 09:16:14 2010 (4C8F759E)
    fffff880`04a3f000 fffff880`04a47000   ASACPI   ASACPI.sys   Wed May 13 21:25:17 2009 (4A0B72FD)
    fffff880`02df7000 fffff880`02dfe000   AsIO     AsIO.sys     Mon Dec 17 04:11:49 2007 (47663D55)
    fffff880`0ad9b000 fffff880`0ada6000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
    fffff880`00fef000 fffff880`00ff8000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`0100b000 fffff880`01035000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff880`00f9d000 fffff880`00fa9000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
    fffff880`0199b000 fffff880`019a2000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`02de6000 fffff880`02df7000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`07384000 fffff880`073a2000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff880`0399d000 fffff880`039ad000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    fffff880`039cd000 fffff880`039e4000   bthmodem bthmodem.sys Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    fffff880`039ad000 fffff880`039cd000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
    fffff880`038e5000 fffff880`03971000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`06874000 fffff880`0688c000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)
    fffff880`0193b000 fffff880`01965000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00d38000 fffff880`00df8000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`018d5000 fffff880`01905000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00cda000 fffff880`00d38000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`010fe000 fffff880`01171000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`00f94000 fffff880`00f9d000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
    fffff880`049ee000 fffff880`049fe000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`06ddc000 fffff880`06dea000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`0697f000 fffff880`069b4000   CT20XUT  CT20XUT.SYS  Wed May 05 09:01:28 2010 (4BE16C28)
    fffff880`068b6000 fffff880`06964000   ctac32k  ctac32k.sys  Wed Jul 02 04:38:22 2008 (486B3E7E)
    fffff880`04ab1000 fffff880`04b56700   ctaud2k  ctaud2k.sys  Wed May 05 08:59:48 2010 (4BE16BC4)
    fffff880`06c73000 fffff880`06dd0000   CTEXFIFX CTEXFIFX.SYS Wed May 05 09:01:21 2010 (4BE16C21)
    fffff880`06964000 fffff880`0697f000   CTHWIUT  CTHWIUT.SYS  Wed May 05 09:01:32 2010 (4BE16C2C)
    fffff880`04a00000 fffff880`04a31000   ctoss2k  ctoss2k.sys  Wed May 05 08:57:46 2010 (4BE16B4A)
    fffff880`04a31000 fffff880`04a39000   ctprxy2k ctprxy2k.sys Wed May 05 08:59:51 2010 (4BE16BC7)
    fffff880`067c7000 fffff880`067ff000   ctsfm2k  ctsfm2k.sys  Wed May 05 08:57:33 2010 (4BE16B3D)
    fffff880`01847000 fffff880`01865000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`02cc0000 fffff880`02ccf000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`018bf000 fffff880`018d5000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`04b94000 fffff880`04bb6000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`06df6000 fffff880`06dff000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`06dea000 fffff880`06df6000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`06c00000 fffff880`06c13000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`06dd0000 fffff880`06ddc000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`0487c000 fffff880`04970000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`04970000 fffff880`049b6000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`02cb4000 fffff880`02cc0000   ElbyCDIO ElbyCDIO.sys Thu Sep 30 17:25:08 2010 (4CA50034)
    fffff880`05169000 fffff880`051b3000   emupia2k emupia2k.sys Wed May 05 08:57:27 2010 (4BE16B37)
    fffff880`0734e000 fffff880`07384000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
    fffff880`0108c000 fffff880`010a0000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`01040000 fffff880`0108c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`01885000 fffff880`018bf000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`04a53000 fffff880`04a60000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
    fffff880`06646000 fffff880`067c7000   ha20x2k  ha20x2k.sys  Wed May 05 08:59:10 2010 (4BE16B9E)
    fffff800`031fb000 fffff800`03244000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`06c2f000 fffff880`06c48000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`06c48000 fffff880`06c50080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`06c21000 fffff880`06c2f000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`07286000 fffff880`0734e000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`01464000 fffff880`0146d000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`01865000 fffff880`0187b000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`0514b000 fffff880`0515a000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`06866000 fffff880`06874000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`04bb6000 fffff880`04bf9000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
    fffff880`013df000 fffff880`013f9000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`015c0000 fffff880`015eb000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`04a39000 fffff880`04a3e200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`04a9f000 fffff880`04ab1000   L1E62x64 L1E62x64.sys Sun Mar 28 22:08:44 2010 (4BB00BAC)
    fffff880`051cd000 fffff880`051d0d80   LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    fffff880`0ad27000 fffff880`0ad29480   LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    fffff880`06830000 fffff880`06845000   LHidFilt LHidFilt.Sys Tue Aug 24 13:21:36 2010 (4C73FFA0)
    fffff880`03831000 fffff880`03846000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`06852000 fffff880`06866000   LMouFilt LMouFilt.Sys Tue Aug 24 13:21:43 2010 (4C73FFA7)
    fffff880`069b4000 fffff880`069d7000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c82000 fffff880`00cc6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`039e4000 fffff880`039f3000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
    fffff880`06c13000 fffff880`06c21000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`0515a000 fffff880`05169000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`06845000 fffff880`06852000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00fd5000 fffff880`00fef000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`01965000 fffff880`01992000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
    fffff880`0ada6000 fffff880`0adb6000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
    fffff880`073a2000 fffff880`073ba000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`073ba000 fffff880`073e7000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`07200000 fffff880`0724e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`0724e000 fffff880`07271000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`01800000 fffff880`0180b000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00f35000 fffff880`00f3f000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`010a0000 fffff880`010fe000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`02ca9000 fffff880`02cb4000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`01452000 fffff880`01464000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`0146e000 fffff880`01560000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`050ba000 fffff880`050c6000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`050c6000 fffff880`050f5000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`0505a000 fffff880`0506f000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`02dd7000 fffff880`02de6000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02d63000 fffff880`02da8000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`01560000 fffff880`015c0000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`0180b000 fffff880`0181c000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`02c9d000 fffff880`02ca9000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02c1f000 fffff800`031fb000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
    fffff880`0123c000 fffff880`013df000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`01992000 fffff880`0199b000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`045f8000 fffff880`045f9180   nvBridge nvBridge.kmd Sat Oct 16 13:06:16 2010 (4CB9DB88)
    fffff880`03a1e000 fffff880`045f7a80   nvlddmkm nvlddmkm.sys Sat Oct 16 13:12:46 2010 (4CB9DD0E)
    fffff880`02db1000 fffff880`02dd7000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`00f7f000 fffff880`00f94000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f3f000 fffff880`00f72000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`00fbe000 fffff880`00fc5000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00fc5000 fffff880`00fd5000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`07c72000 fffff880`07d18000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`04b57000 fffff880`04b94000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00cc6000 fffff880`00cda000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`05096000 fffff880`050ba000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`050f5000 fffff880`05110000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`05110000 fffff880`05131000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`05131000 fffff880`0514b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`02c4c000 fffff880`02c9d000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`019e5000 fffff880`019ee000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019ee000 fffff880`019f7000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`019f7000 fffff880`01a00000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`011bd000 fffff880`011f7000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`03971000 fffff880`0399d000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`03846000 fffff880`0385e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`07d18000 fffff880`07d23000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`04a47000 fffff880`04a53000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`02c00000 fffff880`02c1d000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`049e6000 fffff880`049ee000   serscan  serscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
    fffff880`0144a000 fffff880`01452000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`0ac91000 fffff880`0ad27000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
    fffff880`07d62000 fffff880`07dc9000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
    fffff880`07d23000 fffff880`07d50000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
    fffff880`051cb000 fffff880`051cc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
    fffff880`07d50000 fffff880`07d62000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`06800000 fffff880`06813000   tcusb    tcusb.sys    Thu Jul 23 19:11:04 2009 (4A68EE08)
    fffff880`0183a000 fffff880`01847000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`0181c000 fffff880`0183a000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`02c38000 fffff880`02c4c000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00550000 fffff960`0055a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`00c5c000 fffff880`00c82000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`051d1000 fffff880`051e3000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`06813000 fffff880`06830000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`06c51000 fffff880`06c52f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`04856000 fffff880`04867000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`05000000 fffff880`0505a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`04800000 fffff880`04856000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`06c53000 fffff880`06c6e000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
    fffff880`049b6000 fffff880`049c3000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00f72000 fffff880`00f7f000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`019a2000 fffff880`019b0000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`019b0000 fffff880`019d5000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`00fa9000 fffff880`00fbe000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01171000 fffff880`011bd000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`02c1d000 fffff880`02c38000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`019d5000 fffff880`019e5000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e22000 fffff880`00ec6000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00ec6000 fffff880`00ed5000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02da8000 fffff880`02db1000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`000a0000 fffff960`003af000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
    fffff880`00f2c000 fffff880`00f35000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`069d7000 fffff880`069f8000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    fffff880`03800000 fffff880`03831000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
    
    Unloaded modules:
    fffff880`0ad2a000 fffff880`0ad9b000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00071000
    fffff880`01905000 fffff880`01913000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000E000
    fffff880`01913000 fffff880`0191f000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    fffff880`0191f000 fffff880`01928000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    fffff880`01928000 fffff880`0193b000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    fffff880`0519a000 fffff880`051cb000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00031000
    fffff880`05169000 fffff880`0519a000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00031000
     
  12. Windows7HelpGuy

    Windows7HelpGuy New Member

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    You need to follow the full instructions. But, I don't think Norton was causing the problem because Norton is a great piece of software. Anyways, the instructions above should solve the issue...
     
  13. TorrentG

    TorrentG Banned

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    Norton is the absolute most notorious software of all, not just of antivirus apps. It crashes machines in ways you couldn't believe and causes a multitude of other assorted issues.
     
  14. TorrentG

    TorrentG Banned

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    RAM is the issue here, whether it be set unwell in the bios or simply defective.

    Please post a screen shot of CPU-Z spd tab and also one of memory tab so we can see if the bios needs adjustment or not.

    But yes, update all drivers shown that need it, too.
     
  15. Windows7HelpGuy

    Windows7HelpGuy New Member

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    I've had Norton for 2 years and never experienced any issues.

    It blocks all my viruses and scans everything before allowing the download to complete.

    It's the best anti-virus and has the best customer support.
     
  16. TorrentG

    TorrentG Banned

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    You have one machine.

    I've analyzed, seen issues and stopped bsods on over 10k Win7 machines. That kind of experience can not be so easily dismissed.

    10k > 1
     
  17. Deezul

    Deezul New Member

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    will post the cpu-z stuff. I did follow all the instructions......Maybe try 1,3,5 again? anyways will post that in 1 sec
     
  18. Deezul

    Deezul New Member

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    SPD Tab and memory tab

    [​IMG]
    [​IMG]
     

    Attached Files:

  19. Deezul

    Deezul New Member

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    Its Crucial Ballistix Tracer if that helps. 4x1GB
     
  20. TorrentG

    TorrentG Banned

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    Post the spd tab. (You posted the cpu tab instead by mistake.)

    That doesn't look right to me anyhow....so we can be sure if it is wrong when you post the spd....

    Memory set unwell in the bios is the likely issue here.
     

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