Random BSOD

#1
I just got a random BSOD, I was listening to music and and watching a video. I will attach the mini dump on here, so please help me with this problem. Thank you.
 


Attachments

Captain Jack

Extraordinary Member
#2
Hello and Welcome!

Seems like some Hardware component is causing the problem. Follow this article and go through the list Stop 0x124 - what it means and what to try also you could run a Hardware Diagnostic


Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80042bf028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b66ac000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  f
STACK_TEXT:  
fffff880`02fdba88 fffff800`02a25a3b : 00000000`00000124 00000000`00000000 fffffa80`042bf028 00000000`b66ac000 : nt!KeBugCheckEx
fffff880`02fdba90 fffff800`02be8b33 : 00000000`00000001 fffffa80`042c2ea0 00000000`00000000 fffffa80`042c2ef0 : hal!HalBugCheckSystem+0x1e3
fffff880`02fdbad0 fffff800`02a25700 : 00000000`00000728 fffffa80`042c2ea0 fffff880`02fdbe30 00000000`00000000 : nt!WheaReportHwError+0x263
fffff880`02fdbb30 fffff800`02a25052 : fffffa80`042c2ea0 fffff880`02fdbe30 fffffa80`042c2ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02fdbc80 fffff800`02a18e8f : 00000000`00016000 00000000`00000001 fffff880`02fdbeb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02fdbcc0 fffff800`02ad756c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02fdbcf0 fffff800`02ad73d3 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02fdbe30 fffff800`02a9fda5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`009a9c10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmZeroPageThread+0x578

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: hardware
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
---------
 


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