Random BSoDs, even when inactive

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Tommten, Mar 14, 2010.

  1. Tommten

    Tommten New Member

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    Hello, I have 64-bit Windows 7 Professional.

    I had the beta recently and encountered BSoDs to, but that was very rare.
    After buying it and installing a clean Windows 7 Professional installation, the bluescreens have gotten worse and I cannot pinpoint why they are occuring. It can appear a bluescreen when I do absolutly nothing, just watching the dekstop while being afk.

    I looked at the minidumps with windbg, and they all said difftent thing was the cause of error.
    This is what they said:

    Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+195 )
    Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+2b3 )
    Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+103 )
    Probably caused by : ntkrnlmp.exe ( nt!IoRemoveIoCompletion+9f )
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+0 )
    Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
    Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+460da )
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42c75 )

    Probably caused by : cng.sys ( cng!GatherRandomKey+294 )

    Probably caused by : memory_corruption ( nt!MiVolunteerForTrimFirst+68 )
    Probably caused by : memory_corruption ( nt!MiInsertNode+a7 )
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+317 )

    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+233 )

    Probably caused by : NETIO.SYS ( NETIO!FsbAllocate+71 )
    Probably caused by : NETIO.SYS ( NETIO!RtlReturnTimerWheelEntry+18c )
    Probably caused by : HIDCLASS.SYS ( HIDCLASS!WppAutoLogTrace+108 )

    Probably caused by : Rt64win7.sys ( Rt64win7+11256 )
    Probably caused by : Rt64win7.sys ( Rt64win7+118e9 )

    As you can see, I have had a bunch of bluescreens related to memory and some to network (the Rt64win7.sys). I installed the newest Windows 7 drivers for Realtek RTL8111B from Realteks website because it was newer then the one I had installed. I havent recieved the Rt64win7.sys bluescreen after that, but I have no idea if it actually helped. It might just be a coincidense. I had the other bluescreens after I updated that driver, so it didnt help against the rest. I have no idea wtf is going on.

    I ran both Memtest86 and Windows Memory Diagnostics at startup, without finding any errors on my memory. I have newest updates on Windows Update and have no antivirus software installed. I have no problems except for these BSoDs that occur at random from my point of view. Sometimes more then once on a day, sometimes with several days passing before any bluescreen appear. So.. You think you can help me out here? Dont really know what do to.

    perfmon /report report this:
    I dont really know what its refering to.

    Here is more details:
    Hardware Device and Driver Checks Failed
    bayimg - image: Failed.PNG - free uncensored image hosting

    I ran the event viewer and exported the error and warnings to a file that im attatching.
    Perhaps it can be usefull somehow? Im not good enough to make any conclusions of it.

    My system setup:
    Silverstone Nightjar ST30NF 300W PSU
    DualCore Intel Core 2 Duo E4400, 2000 MHz (10 x 200) (not overclocked)
    ASRock 4Core1333-FullHD (Their newest bios from the website. ver 1.70)
    4GB Ram (2x OCZ Reaper HPC OCZ2RPR800C42G - 2 GB DDR2-800 DDR2 SDRAM)
    Gigabyte Radeon HD 4850 (Driver version 8.702.0.0, not overclocked)
    One SAMSUNG HD103UJ ATA Device (1000 GB, 7200 RPM, SATA-II)
    Two Seagate Barracuda ST3250823AS ATA Device (250 GB, 7200 RPM, SATA)

    Standard keyboard and LD DVD-rom
    Logitech MX610 mouse (Standars Windows 7 driver)
    Asus EEE controller (Driver from Install CD)
    Brother DCP-7010 USB Printer (Standars Windows 7 driver)

    Software I have installed:
    Google Chrome
    FoxIt PDF Reader
    Microsoft Office 2003
    utorrent
    Everest Ultimate Trial Edition
    Malwarebytes' Anti-Malware
    Voddler
    GOM Player
    Power ISO
    Starcraft II Beta :)
    Steam
    Skype (v 4.2.0.152)

    32-bit DXDiag reports no error, 64-bit DXDiag says this:
    Thats basicly it... I dont know how to get rid of the bluescreens.
    Help me please! :)
     

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    #1 Tommten, Mar 14, 2010
    Last edited: Mar 14, 2010
  2. ickymay

    ickymay New Member

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    my first suspect here would be power supply ?

    check your PSU minimum requirements >> here << , I came up with 301 minimum required with only 1 USB device installed and two 120mm fans ?
     
  3. JessicaD

    JessicaD New Member

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    Tommten,
    Have you performed a chkdsk to verify that your harddrive does not contain any bad sectors? Also, Microsoft does have an official Windows 7 Support Forum located here Windows 7 IT Pro Category . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and guidance.
    Jessica
    Microsoft Windows Client Team
     
  4. Tommten

    Tommten New Member

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    Thank you both for your tips. The chkdsks said 0 kb in bad sectors on all drives. I have not tried replacing my PSU yet, but I tried to disconnect a few things to save power etc.
    For example my printer and the wireless mouse. Also, I installed latest drivers for the brother printer from their website and only connect it when im going to print something.
    The result is lesser restarts with bluescreens! :) Just one so far. Its refering to NETIO.SYS.
    So, I dont know if it is less bluescreens becuase of less powerdrain, if it is the printer drivers upgrade that did it, or if it is a temporary coinsidense perhaps.
     
  5. ickymay

    ickymay New Member

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    please post your .dmp file here each time for analysis to look for a trend etc the error with NETIO.SYS is referring to a crash related to the networking sub-system so I would completely unninstall Utorrent and use Bittorent if you really need a replacement and did you say what your antivirus and or third party firewall is ?

    your Realtek network card drivers look fully up to date so this crash could be AV or third party firewall etc ?
     
  6. Tommten

    Tommten New Member

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    Ok. Here is the dmp file. I got no third party AV or firewall.
    Is this a common problem with utorrent since you suspect it to be the cause?
     

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  7. ickymay

    ickymay New Member

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    thnx for the .dmp file but unfortunately no other clues i can see other than it was definitely netio.sys caused by
    yes to Utorrent causing crashes with some network cards and drivers so I would definitely remove it completely so the driver isn't even on your system and cannot be loaded !

    please upload anymore .dmp files if you bluescreen crash and or keep us posted especially if this fixes it :p
     
  8. Tommten

    Tommten New Member

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    Ok, I uninstalled it now, but I got more bluescreens while I was asleep before I uninstalled utorrent so I got a few more dmp files for you. :) utorrent started automaticly when I started windows. About my PSU, it has worked flawlessly for a long time before, and it got good reviews with a performance thats rated higher then its specified if I remember correctly.

    I sometimes use an GP Powerbank USB device that recharges batterys, but I dont think that is the cause of the BSODs.
    Ill keep you posted if I get a new BSOD without plugging that in. Ill respond in a week or so if I dont get more BSODs. :)
     

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  9. ickymay

    ickymay New Member

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    3 different crashes but all suggest networking subsystem, you said you don't have any third party AV so are you saying you have no Antivirus ?

    this is no guarantee that it won't be failing now but your minidumps would normally be far more random and often not at all if it was PSU ;)
     
    #9 ickymay, Mar 30, 2010
    Last edited: Mar 30, 2010
  10. Tommten

    Tommten New Member

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    Yep, I have no Antivirus at all. I search with online AV versions once in a while instead. Not often though. Hmm.. You think it can be a virus?
    You know, that makes me very happy.
     
  11. ickymay

    ickymay New Member

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    hey glad i cheered you up a little today :razz:

    I suggest >> download and install MSE , made by Microsoft I find it's stable and non intrusive while doing a decent job

    I doubt you have an infection from the data I've seen so far but If you want to check for malware and trojans download and install malwarebytes then check for updates and run on demand only once every few weeks (check for updates tab) then a quick scan :)
     
  12. Tommten

    Tommten New Member

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    Done and done. I didnt have an infection.
    Both streaming videos and music and videos on my computer started to lag, jitter and play slower for some reason.
    The "realtime protection" on Microsoft Security Essentials turned out to be the cause of that, so I disabled it and the problem was gone.
    I left my computer on when I went for easter holiday this week. When I got back now after 4 days it had not restarted.
    Also, I used it for a day now with various tasks without any kind of problem.

    So I am happy to report:
    PROBLEM SOLVED!

    Thank you very much! You are awesome! :D
     
  13. ickymay

    ickymay New Member

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    excellent news glad to hear it's solved :cool:
     
  14. Tommten

    Tommten New Member

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    Its back

    I was wrong, the problem was not solved. It only took a 15 day vacation. :tongue:

    This time, my internet providers switch shut my internet access down, because apparently it got the information from my connection that my network card changed mac adress more then 20 times in an hour. The support said that this could happend when my network card was faulty or about to die, if I didnt try to do this on purpose. I sounds like a reasonable scenario. What do you think?
     

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    #14 Tommten, Apr 15, 2010
    Last edited: Apr 15, 2010

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