Random Crashes

#1
My computer will randomly crash while sitting idle. I'll come back to see the login screen and when i log in it'll say it has recovered from an unexpected shutdown. I tried to follow the directions to read the dump files, but it keeps saying I don't have the symbols..Could someone help me out with what I need to do? I can reload my PC but that's always a pain in the ... and I'm trying to avoid doing that right now. :)
I uploaded the past 3 dump files and can upload more if necessary. View attachment 102610-18298-01.dmp View attachment 102510-17628-01.dmp View attachment 102410-20139-01.dmp
 


Captain Jack

Extraordinary Member
#2
Hello and Welcome !

Seems like multiple issue going on. Follow the below steps.

You have few out-dated drivers.

Code:
lv302a64.sys Thu May 10 09:51:51 2007
LV302V64.SYS Thu May 10 09:52:39 2007
LVUSBS64.sys Thu May 10 09:51:07 2007
ASACPI.sys   Mon Mar 28 08:00:36 2005
Uninstall all the Asus related Utilities
ASACPI.sys Mon Mar 28 08:00:36 2005

Go to C:\Windows\Drivers and rename ASACPI.sys to ASACPI.old and reboot the System.

Uninstall Daemon lite or Alcohol 120% and any image drive softwares installed. And follow this guide and uninstall sptd.sys DuplexSecure - FAQ

Uninstall Norton / Symantec and use this guide BSOD vs. Internet Security !! and install Microsoft Security Essentials

Bugcheck:

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff80002a8705f

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002a80ca9 to fffff80002a81740

STACK_TEXT:  
fffff880`0328ede8 fffff800`02a80ca9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffff880`0328edf0 fffff800`02a7f172 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0328ef30 fffff800`02a8705f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`032aaf70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SepAccessCheck+0x4f


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02a7f172 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
Hope this helps,
Captain
 


#3
Rather than delete ASACPI.sys, update it by installing my attachment.

---------

Uninstall VClone.

---------

Visit Logitech.com to update all drivers to all you have.

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Follow the rest of what Captain said and then boot to safe mode to remove Norton/Symantec with the tool from here:

AV Uninstallers - Windows 7 Forums

Reboot and install MSE.
 


Attachments

TOT

New Member
#4
I am not sure if this helps, but I am also receiving the message that my computer has recently recovered from an unexpected shutdown. Actually it is happening on two of my PCs that are both running Windows 7 and Office 2007. Both are aslo running Avast for virus protection. One PC was purchased about 3 months ago and the other is over 3 years old so I do not believe this is a driver issue. The problem began on both machines immediately after each received the latest updates from Microsoft although they received them on different days. These updates contained 16 patches that were mostly critical security updates and none contained driver updates.
 


Captain Jack

Extraordinary Member
#5
I am not sure if this helps, but I am also receiving the message that my computer has recently recovered from an unexpected shutdown. Actually it is happening on two of my PCs that are both running Windows 7 and Office 2007. Both are aslo running Avast for virus protection. One PC was purchased about 3 months ago and the other is over 3 years old so I do not believe this is a driver issue. The problem began on both machines immediately after each received the latest updates from Microsoft although they received them on different days. These updates contained 16 patches that were mostly critical security updates and none contained driver updates.
Hello and Welcome !

Please create a new thread and Click here for instructions so we can avoid confusion.

- Captain
 


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