Windows 7 Random Crashes

gimpson

New Member
I have looked at the dump file but I don't know how to fix it.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\011412-48266-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02c57000 PsLoadedModuleList = 0xfffff800`02e9c670
Debug session time: Sat Jan 14 10:31:32.646 2012 (UTC - 6:00)
System Uptime: 0 days 0:16:13.191
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iRemovePriorityTransfer+7a )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: 0000000000000000, The exception code that was not handled
Arg2: 0000000000000000, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------


EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.

FAULTING_IP: 
+3534363563383837
00000000`00000000 ??              ???

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

ERROR_CODE: (NTSTATUS) 0 - STATUS_WAIT_0

BUGCHECK_STR:  0x1E_0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

EXCEPTION_RECORD:  fffff88002ffd9b8 -- (.exr 0xfffff88002ffd9b8)
ExceptionAddress: fffff88004252172 (USBPORT!USBPORT_Core_iRemovePriorityTransfer+0x000000000000007a)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff88002ffda60 -- (.trap 0xfffff88002ffda60)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000fcfef5c5 rbx=0000000000000000 rcx=fffffa80093138a0
rdx=fffffa8007b5e1a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004252172 rsp=fffff88002ffdbf0 rbp=fffffa8007b5e050
 r8=0000000063706458  r9=0000000000000000 r10=fffffa8007b5e1a0
r11=fffffa8007b5e1a0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
USBPORT!USBPORT_Core_iRemovePriorityTransfer+0x7a:
fffff880`04252172 8b5710          mov     edx,dword ptr [rdi+10h] ds:e1a0:00000000`00000010=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ccb5fe to fffff80002cd3c10

STACK_TEXT:  
fffff880`02ffca98 fffff800`02ccb5fe : 00000103`00000001 00000000`00000000 fffff880`02ffd210 fffff800`02cff830 : nt!KeBugCheck
fffff880`02ffcaa0 fffff800`02cff4fd : fffff800`02edd71c fffff800`02e1ac30 fffff800`02c57000 fffff880`02ffd9b8 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02ffcad0 fffff800`02cfe2d5 : fffff800`02e1e0fc fffff880`02ffcb48 fffff880`02ffd9b8 fffff800`02c57000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02ffcb00 fffff800`02d0f361 : fffff880`02ffd9b8 fffff880`02ffd210 fffff880`00000000 00fffa80`07b5eeb0 : nt!RtlDispatchException+0x415
fffff880`02ffd1e0 fffff800`02cd32c2 : fffff880`02ffd9b8 fffffa80`07b5e1a0 fffff880`02ffda60 fffffa80`070d8010 : nt!KiDispatchException+0x135
fffff880`02ffd880 fffff800`02cd1bca : fffffa80`07b5ea18 fffff880`0424c231 fffffa80`0a3eb4f0 fffffa80`07b5e050 : nt!KiExceptionDispatch+0xc2
fffff880`02ffda60 fffff880`04252172 : 00000000`00000000 00000000`ffffffff fffffa80`07b5eba0 fffff880`04243f5d : nt!KiGeneralProtectionFault+0x10a
fffff880`02ffdbf0 fffff880`0424e9dc : fffffa80`070d8010 fffffa80`07b5e1a0 fffffa80`07b5eba0 fffffa80`07b5e1a0 : USBPORT!USBPORT_Core_iRemovePriorityTransfer+0x7a
fffff880`02ffdc40 fffff880`0423ff89 : fffffa80`07b5e050 00000000`00000000 fffffa80`07b5eb02 fffffa80`07b5eba0 : USBPORT!USBPORT_Core_UsbDoneDpc_Worker+0x2bc
fffff880`02ffdca0 fffff800`02cdf0ac : fffff880`02fd5180 fffffa80`07b5eba0 fffffa80`07b5ebb8 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`02ffdcd0 fffff800`02ccb96a : fffff880`02fd5180 fffff880`02fdffc0 00000000`00000000 fffff880`0423fdb0 : nt!KiRetireDpcList+0x1bc
fffff880`02ffdd80 00000000`00000000 : fffff880`02ffe000 fffff880`02ff8000 fffff880`02ffdd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
USBPORT!USBPORT_Core_iRemovePriorityTransfer+7a
fffff880`04252172 8b5710          mov     edx,dword ptr [rdi+10h]

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  USBPORT!USBPORT_Core_iRemovePriorityTransfer+7a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: USBPORT

IMAGE_NAME:  USBPORT.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a670

FAILURE_BUCKET_ID:  X64_0x1E_0_USBPORT!USBPORT_Core_iRemovePriorityTransfer+7a

BUCKET_ID:  X64_0x1E_0_USBPORT!USBPORT_Core_iRemovePriorityTransfer+7a

Followup: MachineOwner
---------
 

Attachments

  • 011412-48266-01.rar
    19.8 KB · Views: 161
Hey Gimpson and Welcome to The Forum.

I think you may have bad ram! :D

Seriously though, well done in figuring out the issue for yourself. Fancy sticking around? All hands welcome to help other people out.
 
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