Random restarts with BSOD

#1
View attachment Mini dump.zip

I have a HP HPE-300z running Windows 7 64-bit, AMD Phenom II X4 830 Processor 2.80 ghz, with 6gb of ram. I am using this computer at work.

This pc is connected to a server from which I gain access to the firm's files and documents. This pc is also being used as a server by the other computers on the network to gain access to a particular software, called PracticeMaster and Tabs3 (law office management software).

During the day, the BSOD randomly appears for about 2-3 seconds and the computer automatically restarts. Happens anywhere from 1 to several times a day. Very annoying as I lose unsaved work.

If you need any more info, please ask. Any help would be much appreciated!
 


#2
Hi there, welcome.

1) Uninstall LogMeIn. It is not well on Windows 7.

2) Update Realtek lan driver:

Rt64win7 Rt64win7.sys Thu Mar 04 08:42:52 2010

RTL8111

3) Google for the Kaspersky removal tool and use it in safe mode to remove Kaspersky. Reboot and install MSE.

4) If issues persist, post a screen shot of CPU-Z spd and memory tabs.
 


#3
Thanks for the extremely quick response. I'm fine with uninstalling LogMeIn, but Kaspersky is our anti-virus software, so I am afraid to leave my computer exposed with any anti-virus software running. Is there another software you recommend that works better with Windows 7?
 


#4
3) Google for the Kaspersky removal tool and use it in safe mode to remove Kaspersky. Reboot and install MSE.
 


#5
Sorry, didn't know what MSE was. Googled it and now I understand. Thanks! I'll post an update soon.
 


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