Random Shutdown Problem

Discussion in 'Windows 7 Help and Support' started by Backslash, Sep 23, 2009.

  1. Backslash

    Backslash New Member

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    I've searched up shutdown problems on the forum but I could not find anything directly to my problem.
    When I press shutdown from the Start Menu, sometimes it will just restart or it will actually shutdown. It is very random but I've tested when I Shutdown about 3 times, it will actually Shutdown.
    I have a feeling its a hardware problem but I don't know how to diagnose it.

    Any help is appreciated.
     
  2. BigFeet

    BigFeet Senior Member

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    I had a similer problem with my older pc. After a while it wouldn't shut down any more, it would just reboot when I selected shut down. I had to pull the plug or flip the switch on the power supply. About 6 months later the power supply died. Not sure it's the same problem, but it sounds very familiar.
     
  3. Backslash

    Backslash New Member

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    That's not good...I've only had my power supply for a little bit over a year.
    What happened when you replaced your power supply?
     
  4. BigFeet

    BigFeet Senior Member

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    It worked fine after I swapped out the PSU. It also started making a whining noise just before it died.
     
  5. Backslash

    Backslash New Member

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    If I keep my current PSU while the problem persists, can I damage other hardware parts?
     
  6. BigFeet

    BigFeet Senior Member

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    I guess it's possible. I knew I was building a new one soon, so I really didn't care. I haven't really tested it out much. The PSU wasn't mine, but it did boot up and shut down fine.
     
  7. RAK

    RAK Extraordinary Member

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    Hardware could be a "worst case" scenario. I have not heard of it through Vista and now Windows 7, but some software used to cause the problem also. Roxio CD software was a major player.

    I would suggest that, before you start putting your hand in your wallet, that you make an image of your present setup and reinstall. See if the problem persists in a bare install.
     
    #7 RAK, Sep 24, 2009
    Last edited: Sep 24, 2009
  8. BigFeet

    BigFeet Senior Member

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    I definitely agree with that. In my case it was hardware, but I'd try to rule out other stuff first. A clean install might be a good idea.
     
  9. Backslash

    Backslash New Member

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    Sorry I forgot to mention that I have tried a clean install so it can't be the OS.
     
  10. Backslash

    Backslash New Member

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    My PC just restarted by itself.
    Does anyone know the solution to this problem?
     
  11. Kylethedarkn

    Kylethedarkn Senior Member

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    A common cause of the computer restarting itself is that you have windows updates set to automatic, it will restart without asking you. XD Another is overheating which usually happens when a fan dies.
     
  12. Backslash

    Backslash New Member

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    I monitor my cpu temp quite closely so it can't be overheating.
    It might be windows updates because I have it set to download the updates but im in charge when to install them. so i should just stop windows updates?
    the restart is like very sudden, out of no where.
     

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