Reboot from an enexpected error


Active Member
Premium Supporter
When I connect to the desktop computer from a remote laptop everything is working nicely but when I close remote connection it seems to cause the host computer to reboot due to some unknown error. I get a program dump file in the Windows Directory, Program Dump.dmp but cannot view this file with anything I can find.


Extraordinary Member
You need the WinDebug Toolkit to view the *.dmp files. Have you got anything in your C:\Windows\Minidump folder?

If so zip them up and attach to a post. Someone will take a look for you. (If i've got this right the ProgramDump.dmp files are huge in comparison to Minidumps).

Last edited:


Active Member
Premium Supporter
Thanks Elmer. I have located the files in the Minidump folder and created a file in .zip format which I am attaching. I attemptd to use the WinDeBug Toolkit but could not figure out how to get it to work. View attachment

Last edited:


Extraordinary Member
TorrentG will be along sooner or later (USofA). He's ye man!
I'm trying to learn about these minidumps and getting the DeBug tools was the easy bit!! Sometimes wonder why I punish meself so much!!


Uninstall AVG:

AVG Worldwide - Download tools

2. Install MSE:

3. Update:

atikmdag.sys Tue May 04 21:41:02 2010
ATI driver

lmimirr.sys Tue Apr 10 18:32:45 2007

hotcore3.sys Fri Mar 20 06:35:11 2009
Pargon Hotbackup

mv91cons.sys Tue Sep 22 17:36:37 2009
Marvell 6G SATA Controller

point64k.sys Fri May 08 04:53:29 2009
Microsoft IntelliPoint

4. You have both Paragon Hotbackup and Acronis Try&Decide - not sure if they are working well together.

After uninstalling the ATI driver, reboot and use driver sweeper in safe mode:

Guru3D - Driver Sweeper

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