Reboot from an enexpected error

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by ccbob, Nov 8, 2010.

  1. ccbob

    ccbob Active Member
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    When I connect to the desktop computer from a remote laptop everything is working nicely but when I close remote connection it seems to cause the host computer to reboot due to some unknown error. I get a program dump file in the Windows Directory, Program Dump.dmp but cannot view this file with anything I can find.
     
  2. Elmer

    Elmer Extraordinary Member

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    You need the WinDebug Toolkit to view the *.dmp files. Have you got anything in your C:\Windows\Minidump folder?

    If so zip them up and attach to a post. Someone will take a look for you. (If i've got this right the ProgramDump.dmp files are huge in comparison to Minidumps).
     
    #2 Elmer, Nov 8, 2010
    Last edited: Nov 8, 2010
  3. ccbob

    ccbob Active Member
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    Thanks Elmer. I have located the files in the Minidump folder and created a file in .zip format which I am attaching. I attemptd to use the WinDeBug Toolkit but could not figure out how to get it to work.View attachment Minidump.zip
     
    #3 ccbob, Nov 9, 2010
    Last edited: Nov 9, 2010
  4. Elmer

    Elmer Extraordinary Member

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    TorrentG will be along sooner or later (USofA). He's ye man!
    I'm trying to learn about these minidumps and getting the DeBug tools was the easy bit!! Sometimes wonder why I punish meself so much!!
     
  5. cybercore

    cybercore New Member

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    X64_0x50_win32k!DrvCloseLocalGraphicsDevices+5f



    1.
    Uninstall AVG:

    AVG Worldwide - Download tools

    2. Install MSE:

    http://www.microsoft.com/security_essentials/

    3. Update:

    atikmdag.sys Tue May 04 21:41:02 2010
    ATI driver

    lmimirr.sys Tue Apr 10 18:32:45 2007
    LogMeIn

    hotcore3.sys Fri Mar 20 06:35:11 2009
    Pargon Hotbackup

    mv91cons.sys Tue Sep 22 17:36:37 2009
    Marvell 6G SATA Controller

    point64k.sys Fri May 08 04:53:29 2009
    Microsoft IntelliPoint


    4. You have both Paragon Hotbackup and Acronis Try&Decide - not sure if they are working well together.
     
  6. cybercore

    cybercore New Member

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