Regis Code_24

#1
Can't you please help me out with follow DRIVER error!!
It has being 3rd time I star to see Blue screen and I have done allot research and not success!
Thank you!
0x0000019
0xFFFFF880009B2180
0x0000000000000004
Here is Image taking after running follow link:
http://support.microsoft.com/mats/hardware_device_problems/en-us?entrypoint=lightbox
Image:
<iframe src="https://skydrive.live.com/embed?cid=ADF576E3EA3472C0&resid=ADF576E3EA3472C0!262&authkey=AKj3hd059EKcN5w" width="165" height="128" frameborder="0" scrolling="no"></iframe>


Suggestion:
1. Go to windows Device Manager
2. Click "view" and select "show hidden devices"
3. Scroll down to "storage volumes"
4. Click on the plus to expand.
5. Click on each one listed and right click and uninstall. (you will get a message on some saying to reboot before it takes effect. Select no until you do them all.)
6. Reboot.
7. Wait till windows automatically reinstalls devices. Will prompt to reboot again.
8 Reboot.
 


Attachments

#3
I was unable to do that, Norton 360 say was Bad file.
also I try to do it w/ Mini-dump but location was empty.

I will be waiting for you'r response, thank you for looking my post, again!
 


#4

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#5
Hi,
sorry i must have missed your post. Well to be honest I would have been telling you to un-install Norton anyway as it can give issues. Use this tool to remove it then run the above app by right clicking on it, properties and then run as admin.

Norton removal tool:
https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Install MSE for the interim:
http://www.microsoft.com/en-gb/security/pc-security/mse.aspx
 


#6
Thank you for coming back, and looking out for me!!
1.Can I do these to gain information you are seeking?
*Stress-testing the CPU (Critical)
Prime95 Run
*. PassMark's BurnInTest

Thank again!
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#7
Unfortunately no. I really need to see the dmp files and associated files. This allows me to use a special debugging software which gives valuable information on what drivers are running and the issues affecting your machine.
 


squirtmph

Active Member
#8
am going to contact Norton see what they have to say!
thanks.
I will coming back
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#9
I also reread your post and noticed you'd looked in the minidump folder only to find no dmp file. Please change the settings so they look like this:


If you get another bsod then check the minidump folder and post the file.
 


djo

New Member
#10
Merci


Envoyé de mon iPhone à l'aide de WindowsForum
 


#11
I only have to do restart, now
Thank you so much for you Image as well
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#12
I only have to do restart, now
Thank you so much for you Image as well
You don't get a bsod?
 


#13
I also reread your post and noticed you'd looked in the minidump folder only to find no dmp file. Please change the settings so they look like this:


If you get another bsod then check the minidump folder and post the file.
Thank you so much for posting fantastic Image..I like it very much!! }:

Yes, I will. Sir.
After Re-star
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#14
Ok will wait on your next post.. :)
 


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