Reinstall WMP?

Discussion in 'Windows 7 Software' started by stephen22, Nov 15, 2011.

  1. stephen22

    stephen22 New Member

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    Could someone please help me to sort out problems with windows media player.12/wmv9 (?uninstal/reinstal) on my brand new computer.

    The colours are garish, contrast is over-the-top and obviously wrong. This happens with
    *any program playing wmv files
    *any video file (wmv,avi,mpg) played by wmp.
    (enclosed frame from avi file played by 1.wmp 2.virtualdub)

    It does not happen with realplayer or virtualdub with any non-wmv video file - colours/contrast are normal.

    I have tried disabling and reenabling wmp, and also the microsoft "fixit" thingy. I'm sure if I could reinstall wmp or wmv9 it would sort it out, but I don't want to have to hack registers on a brand new computer.

    Grateful for any advice

    best wishes
    Stephen
     

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  2. Captain Jack

    Captain Jack Extraordinary Member

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  3. stephen22

    stephen22 New Member

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    Thanks for reply and welcome.

    I haven't loaded any video players apart from real, nor any codec kits. Where should I look for these codecs?
    Thanks for the link, but what it suggests is equivalent to "fixit" and disabling/re-enabling wmp which I have already done.

    And "Fix wmp" from thewindowsclub didn't.

    It must be possible to remove and reinstall wmv9!!! I can't even find it on the internet.
     
    #3 stephen22, Nov 15, 2011
    Last edited: Nov 15, 2011
  4. stephen22

    stephen22 New Member

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    Anybody any ideas?

    Have I got to format the disk and reinstall Windows?
     

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