Reoccouring BSOD, ntoskrnl.exe Minidump Attached

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by obogobo, Aug 10, 2010.

  1. obogobo

    obogobo New Member

    Joined:
    Aug 10, 2010
    Messages:
    8
    Likes Received:
    0
    Hey everybody I've searched around for a while and am having trouble with what seem like random BSODs on my laptop. I used WhoCrashed to analyze the minidumps and every one references ntoskrnl.exe. I saw this could be a memory issue so I scanned my RAM with the Microsoft tool but no issues were found.... I'm thinking this is probably a driver issue, if it helps I'm using a:

    Dell Studio XPS
    Windows 7 Ultimate 64 bit
    Core i7
    8GB of RAM
    ATI Mobility Radeon 5730
    Samsung SSD PM800

    This install of Windows is about 2 weeks old and I seem to get BSODs more often when encoding video or playing Counter Strike... but many random times as well.

    Thanks in advance to anyone who can help! :cool:
     

    Attached Files:

  2. TorrentG

    TorrentG Banned

    Joined:
    May 31, 2010
    Messages:
    7,814
    Likes Received:
    372
    Hey...

    First I'd suggest doing a Windows update. You have a funky version of Windows 7 and this should update it to the standard. I've never seen your version before out of literally thousands or tens of thousands of crash dumps I've looked at:

    "Built by: 7600.16617.amd64fre.win7_gdr.100618-1621"

    Even Google finds nothing on that build string!

    Did you perhaps install some OS patches from a non-Microsoft website?

    ----

    Anyhow -

    Code:
    risdpe64 risdpe64.sys Wed Jul 01 05:31:57 2009
    rimspe64 rimspe64.sys Wed Jul 01 19:54:49 2009 
    Those are your card reader drivers. Please update them from the manufacturer's website.

    ----------

    Uninstall the notorious AVG in safe mode using this tool:

    AV Uninstallers - Windows 7 Forums

    Reboot to normal mode and install MSE, since that never causes any bsod under any conditions.

    ---------

    Your real problem here is ZoneAlarm and it has caused the crash. Please uninstall to alleviate the bsod problem.
     
    pcs3657 and (deleted member) like this.
  3. obogobo

    obogobo New Member

    Joined:
    Aug 10, 2010
    Messages:
    8
    Likes Received:
    0
    Umm ;) maybe haha, but just out of curiosity what did you use to analyze the minidump?

    And i'll uninstall both of those, they suck on Windows 7 anyways. Thanks a lot!
     
  4. TorrentG

    TorrentG Banned

    Joined:
    May 31, 2010
    Messages:
    7,814
    Likes Received:
    372
    It's not going to tell you anything new. It's only by experience that I knew to tell you that ZA was the cause, based on the 0x7f stop error. It doesn't literally say ZA was at fault.

    Since you're interested though, I use WinDbg.

    I use ZA Extreme on all of my machines and never have had any problems. It depends on configurations, whether or not it is going to be stable.

    Very welcome.
     

Share This Page

Loading...