resolution problem

Discussion in 'Windows 7 Help and Support' started by karunakec, Mar 16, 2011.

  1. karunakec

    karunakec New Member

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    my notebook resolution is 1368x768 but from last two weeks i have a problem that when every time i reboot the systen the resolution chenges to low resolution(like 600x480 i'm not sure) .Every time i have to change the resolution mannually,i also reinstalled graphic driver(ATI) but no change,can any body fix this?
     
  2. Saltgrass

    Saltgrass Excellent Member
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    Try re-running the Windows Experience Index and let us know what it says...
     
  3. karunakec

    karunakec New Member

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    here is the results:-


    Component Details Subscore Base score
    Processor Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz -----6.8
    Memory (RAM) 4.00 GB -----5.9
    Graphics ATI Mobility Radeon HD 550v -----5.9
    Gaming graphics 2747 MB Total available graphics memory -----6.6
    Primary hard disk 27GB Free (240GB Total) -----5.9
    Windows 7 Home Premium
    5.9 --- Determined by lowest subscore

    System
    --------------------------------------------------------------------------------

    Manufacturer Dell Inc.
    Model Inspiron N5010
    Total amount of system memory 4.00 GB RAM
    System type 64-bit operating system
    Number of processor cores 2

    Storage
    --------------------------------------------------------------------------------

    Total size of hard disk(s) 453 GB
    Disk partition (C:) 27 GB Free (240 GB Total)
    Media drive (D:) CD/DVD
    Disk partition (E:) 25 GB Free (44 GB Total)
    Disk partition (F:) 4 GB Free (116 GB Total)
    Media drive (G:) CD/DVD
    Disk partition (K:) 22 GB Free (54 GB Total)

    Graphics
    --------------------------------------------------------------------------------

    Display adapter type ATI Mobility Radeon HD 550v
    Total available graphics memory 2747 MB
    Dedicated graphics memory 1024 MB
    Dedicated system memory 0 MB
    Shared system memory 1723 MB
    Display adapter driver version 8.742.0.0
    Primary monitor resolution 1366x768
    DirectX version DirectX 10
     
  4. Saltgrass

    Saltgrass Excellent Member
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    I wanted you to re-run the test is case there might have some bad information contained in the assessment, but it looks OK.

    If it is still changing resolution, could you be using some software that might be messing with your display?

    And msconfig does not show "base video" being checked under the boot tab?

    Does the Event Viewer show any errors or warnings that might be related?
     

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