resolution problem

my notebook resolution is 1368x768 but from last two weeks i have a problem that when every time i reboot the systen the resolution chenges to low resolution(like 600x480 i'm not sure) .Every time i have to change the resolution mannually,i also reinstalled graphic driver(ATI) but no change,can any body fix this?


Excellent Member
Microsoft Community Contributor
Try re-running the Windows Experience Index and let us know what it says...

here is the results:-

Component Details Subscore Base score
Processor Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz -----6.8
Memory (RAM) 4.00 GB -----5.9
Graphics ATI Mobility Radeon HD 550v -----5.9
Gaming graphics 2747 MB Total available graphics memory -----6.6
Primary hard disk 27GB Free (240GB Total) -----5.9
Windows 7 Home Premium
5.9 --- Determined by lowest subscore


Manufacturer Dell Inc.
Model Inspiron N5010
Total amount of system memory 4.00 GB RAM
System type 64-bit operating system
Number of processor cores 2


Total size of hard disk(s) 453 GB
Disk partition (C:) 27 GB Free (240 GB Total)
Media drive (D:) CD/DVD
Disk partition (E:) 25 GB Free (44 GB Total)
Disk partition (F:) 4 GB Free (116 GB Total)
Media drive (G:) CD/DVD
Disk partition (K:) 22 GB Free (54 GB Total)


Display adapter type ATI Mobility Radeon HD 550v
Total available graphics memory 2747 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 1723 MB
Display adapter driver version 8.742.0.0
Primary monitor resolution 1366x768
DirectX version DirectX 10


Excellent Member
Microsoft Community Contributor
I wanted you to re-run the test is case there might have some bad information contained in the assessment, but it looks OK.

If it is still changing resolution, could you be using some software that might be messing with your display?

And msconfig does not show "base video" being checked under the boot tab?

Does the Event Viewer show any errors or warnings that might be related?

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