Restore from ext hdd not responding

Discussion in 'Windows 7 Help and Support' started by hgbpro, Nov 28, 2011.

  1. hgbpro

    hgbpro New Member

    Joined:
    Nov 28, 2011
    Messages:
    4
    Likes Received:
    0
    My old pc was running vista and crapped out on me. I now have a new PC running win7. My old PC was backed up on a MYBOOKWORLD external harddrive that is shared on my network. When I goto restore the files, after hitting the "next" button (pictured) the sys will not respond. Please can anyone tell me how I can get my backed up docs,videos, pics, ect on my new machine? thanks
    Capture.PNG
     
  2. Joe S

    Joe S Excellent Member

    Joined:
    Jan 12, 2009
    Messages:
    3,785
    Likes Received:
    113
    Is your Windows 7 network setup properly? Home Group only works on Windows 7 computers. What did you backup with?
    Joe
     
  3. hgbpro

    hgbpro New Member

    Joined:
    Nov 28, 2011
    Messages:
    4
    Likes Received:
    0


    Joe,
    My network is setup as home. I backed you with windows auto backup to an external hard drive on the network. i can locate it and select it when trying to restore, but it does not respond. this computer is brand new.
     
  4. Medico

    Medico Senior Member

    Joined:
    Sep 20, 2011
    Messages:
    1,158
    Likes Received:
    65
    Have you tried to connect the Ext HD directly to the PC rather than going through the network? This might solve your immediate problem of getting your data back.
     
  5. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Joined:
    Oct 16, 2009
    Messages:
    15,157
    Likes Received:
    393
    I am with Ted on this. Windows 7 might be adding security you are not yet used to. But can you access the folder with the files otherwise and you feel that there is not some restriction when the Backup tries to do so?

    If you have another location available, could you copy the backup there--might take a while...

    Any messages in the Event Viewer after the failed attempt?

    As far as I can tell, restoring a Vista backup should not be a problem, but this video goes through the process. It mentions things like restoring to a different user name.

    http://www.youtube.com/watch?v=_BvpOJKSgMAhttp://www.youtube.com/watch?v=_BvpOJKSgMA
     
  6. MikeHawthorne

    MikeHawthorne Essential Member
    Microsoft Community Contributor

    Joined:
    May 25, 2009
    Messages:
    6,045
    Likes Received:
    300
    Hi

    I would suggest that try copying the backup directly to a folder on your hard drive, if it copies OK that shows that it's readable at least.

    Then I would try and run the backup as Administrator bypassing most of the Windows security blocks.

    If is still doesn't read is it possible for you to still access your old hard drive.
    You could buy a cheap USB adapter and plug it right into your new computer.

    http://www.amazon.com/s/ref=nb_sb_ss_c_1_18?url=search-alias%3Delectronics&field-keywords=usb+hard+drive+adapter&sprefix=USB+Hard+Drive+Ada

    Mike

    How to Enable the Administrator Account

    Open the command prompt with elevated privileges by clicking the Start orb, All Programs, Accessories, right-click Command Prompt and then select Run as administrator.

    Type or cut and pasteā€¦

    net user administrator /active:yes

    and then press Enter.

    Log out and log back in as Administrator.

    When you are done undue the process by doing the same thing and pasting in

    net user administrator /active:no
     

Share This Page

Loading...