Running Windows7 - tried to run an 'upgrade' to repair an issue - now frozen on 'Starting Windows'

Discussion in 'Windows 7 Installation' started by jimjamstew, Apr 22, 2010.

  1. jimjamstew

    jimjamstew New Member

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    Hi All,

    Swift help would be appreciated on this.

    I have been running Windows 7 on my pc for 3 months with great satisfaction (I upgraded/clean installed from Vista). However, tonight my pc wouldn't recognise any USB hardware (some of which I can only assume are internal, as my keyboard and mouse are PS2). Having looked online for possible fixes, it seems that running an upgrade from my installation disk would resolve the matter.

    Unh-uh!

    My pc is stuck on the 'Starting Windows' page and won't proceed any further. I have rebooted - but although the bios page and boot setup page can have the cursor moved by the arrow keys, hitting the 'enter' key then freezes those pages. I have tried to select 'Windows 7' as the operating system rather than 'Starting Windows' but this also freezes the pc.

    I now have what seems to be a rather large paper weight with a fan inside it on my desk...can anyone offer a solution around this issue?

    Many thanks in anticipation.

    J
     
  2. busydog

    busydog New Member

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    This might be video related. If so, you might want to consider a previous post that had a solution...

    http://windows7forums.com/windows-7-installation-upgrade/40798-screen-goes-black-pc-does-not-hang-after-first-stage-installation-solved.html

     
  3. jimjamstew

    jimjamstew New Member

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    thanks...but didn't work

    Hi Busydog

    Sorry, but the pc freezes before I can select any options on the boot menu.

    This loop it is caught in is very frustrating...I can't even see how I can interrupt it to do a full reinstall of Windows 7 just so I can use the pc...at the moment it's a hunk of plastic.

    Any other solutions gratefully received!

    J
     
  4. busydog

    busydog New Member

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    This may be a bit draconian but you can always use the Win7 Boot Disk to do an install (clean, not upgrade) on top of the existing partition. It will save all of your data in a file called windows.old but you will have to reinstall your apps. At least you can use your computuer again.

     
  5. Mitchell_A

    Mitchell_A Excellent Member

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    I second the thought of busy dog, do a clean install without reformatting,
    Once Windows is installed, open "Computer" followed by Drive C:\ then to "Windows.old" to "Users" where you can essentially copy of your entire user folder into your new one.
     

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